Zebra Lounge is a waterfront café, restaurant, and wine bar in Pyrmont offering breakfast and lunch with a focus on fresh seafood, modern Australian dishes, and curated wines, plus space for private functions and events.
Zebra Lounge is a waterfront café, restaurant, and wine bar located in Pyrmont, New South Wales, Australia. Overlooking the harbour, it focuses on fresh seafood and modern Australian dishes, serving breakfast and lunch along with a curated list of local and international wines. In addition to everyday dining, Zebra Lounge hosts private functions and events, making it a popular choice for social gatherings, corporate lunches, and special occasions in the Pyrmont area.
A charge from Zebra Lounge on your bank or card statement usually relates to an in‑venue purchase such as breakfast, lunch, drinks at the wine bar, or payment for a private function or event package. You might also see a charge if you paid a deposit to secure a group booking, function space, or catering. In some cases, your bank may show a temporary pre-authorization (often when you open a bar tab or when your card is keyed in manually) before the final amount posts, which can look like a separate or duplicate transaction. Tips or surcharges (such as weekend or public holiday surcharges) may also result in a slightly higher final charge than the base bill amount.
If you’re unsure about a Zebra Lounge charge, start by checking recent visits to Pyrmont and any dining, drinks, or event bookings you made there. Look for email receipts or booking confirmations from zebralounge.com.au, and compare the date and amount on your statement with your visit. To resolve questions, contact Zebra Lounge directly using the details on their official website or booking confirmation and provide the transaction date, exact amount, and the name on the booking or tab; they can usually look up your bill, resend receipts, or clarify deposits, splits, or surcharges. If you still believe a charge is incorrect after speaking with the venue, you can then follow up with your bank or card issuer to dispute the transaction.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Zebra Lounge.
Why do I see a charge from Zebra Lounge on my card if I only left a card to open a tab?
When you open a bar or restaurant tab at Zebra Lounge, the venue may place a temporary pre-authorization hold on your card to confirm it’s valid. This can appear as a pending charge that may not match your final bill amount. Once your tab is closed and the final amount is processed, the original hold is released by your bank, usually within a few business days. You will ultimately be charged only the final, closed-tab amount.
What are typical charge amounts I might see from Zebra Lounge?
Most charges from Zebra Lounge reflect in-venue dining, drinks, or brunch, which can range from small coffee and pastry spends (around AU$10–$20) to full meals with wine (often between AU$40–$80 per person, depending on choices). Larger amounts may be related to group bookings, set menus, or function packages that include food and beverages. If the amount seems higher than expected, it may include shared platters, bottles of wine, or a service surcharge added on weekends or public holidays.
Can Zebra Lounge appear under a different name on my bank statement?
On some statements, Zebra Lounge charges may show as “ZEBRA LOUNGE PYRMONT,” “ZEBRA LOUNGE CAFE,” or a similar descriptor including “Pyrmont NSW.” The exact wording depends on your bank and the merchant ID linked to the venue’s payment terminal. If you see a similar name with a Pyrmont or NSW reference around the time you dined there, it’s likely the same merchant.
How do I get a copy of my bill or receipt from Zebra Lounge?
If you need an itemized receipt, first check any email confirmation you received when making a booking or paying a deposit, as some reservations systems send receipts automatically. If you paid in person and didn’t keep the printed receipt, contact Zebra Lounge via the details on zebralounge.com.au with the transaction date, approximate time, amount, and last four digits of your card. The venue can usually retrieve your bill from their point-of-sale system and provide a copy for your records or expense claims.
How can I query or dispute a charge from Zebra Lounge, such as an incorrect amount or double charge?
Start by contacting Zebra Lounge directly with details of the transaction, including the date, exact amount, and any supporting information (like screenshots from your banking app). The team can check their payment system to confirm whether multiple payments were captured, whether a pre-authorization is still pending, or if a surcharge or tip was added. If an error is confirmed, they can usually process a refund or adjustment. If the venue cannot find or correct the issue and you still believe the charge is unauthorized, contact your bank or card issuer to initiate a dispute.
Does Zebra Lounge require deposits or prepayments for group bookings and events?
For larger group bookings or private functions, Zebra Lounge may request a deposit or minimum spend guarantee to secure the date and space. This deposit is typically charged at the time of booking and later deducted from your final bill on the day of the event. If your event is cancelled outside the venue’s cancellation window, the deposit may be refundable; closer to the date, it may be partially or fully non-refundable depending on their policy. Always refer to the booking terms in your confirmation email or on zebralounge.com.au.
Why is my Zebra Lounge charge slightly higher than the food and drink prices I remember?
The final amount from Zebra Lounge can be higher than the menu prices you recall if you added a tip, ordered additional items (like extra drinks or sides), or visited on a weekend or public holiday when a standard surcharge may apply. Some card terminals also allow you to adjust the total when paying, which can include gratuity. Review your itemized bill, if available, to see a breakdown of food, beverages, surcharges, and any tip added at payment.
How can I contact Zebra Lounge about a payment, booking change, or refund request?
Visit zebralounge.com.au to find the venue’s current contact details, such as their phone number, email address, or online enquiry form. When reaching out, include your full name, booking name (if applicable), transaction date and amount, and the last four digits of the card used. Providing this information helps their staff quickly locate your transaction, answer billing questions, adjust bookings, or process eligible refunds according to their policies.