Zillow

Zillow is a major online real estate marketplace that connects renters, home buyers, sellers, and landlords. Among its rental tools, Zillow offers an online application and tenant screening service often labeled as “Rent Application” or “Rental Application” on bank and card statements. The address in this descriptor (1301 2nd Ave, Floor 31, Seattle, WA) matches Zillow’s corporate offices, and “RENTAPPLICATION” typically refers to a fee paid by a rental applicant for background and credit screening.

This charge usually appears when you submit a rental application through Zillow’s rental platform, often as a one-time, non‑refundable fee. The same application and screening report can sometimes be shared with multiple participating listings during a set time window, but it is still billed as a distinct charge at the time you authorize it. You might also see pending or duplicate-looking authorizations if you attempted multiple submissions, updated your payment method, or if a landlord re-sent an application request.

If you don’t recognize the charge, first check your email for messages from Zillow about a rental application, screening report, or receipt; these emails typically include the amount and date charged. You can also log into your Zillow account, go to the Rentals section, and review your recent applications and payment history. For further questions or disputes, contact Zillow Rentals support through their Help Center; have the date, amount, and the “RentApplication” descriptor from your statement ready so they can look up the transaction quickly. If you suspect fraud and cannot locate any related application, contact your card issuer to report the charge and request further investigation.