Zina Enterprises Pty Ltd

Restaurant85% confidence

Zina Enterprises Pty Ltd is an Australian private company that operates hospitality and retail venues in Church Point, New South Wales, including The Waterfront Store & Cafe and Church Point Cellars, a family-run cafe, general store, and bottle shop on Pittwater.

Church Point, New South Wales, Australia

About Zina Enterprises Pty Ltd

Zina Enterprises Pty Ltd is an Australian hospitality company that owns and operates venues on the Pittwater waterfront in Church Point, New South Wales. Their main businesses are The Waterfront Store & Cafe and Church Point Cellars, a long‑standing, family‑run café, general store, and bottle shop serving locals, boaters, and visitors. They offer café meals, coffee, takeaway food, groceries, convenience items, and a curated selection of wines, beers, and spirits, as well as occasional catering and event services. Purchases can be made in person at the venue, over the phone (for orders or accounts), and in some cases via online ordering links from their website at waterfrontstore.com.au.

A charge from Zina Enterprises Pty Ltd may appear on your bank or card statement after you visit The Waterfront Store & Cafe or Church Point Cellars for dine‑in or takeaway food and drinks, general store purchases, or bottle shop items. The descriptor might look like “ZINA ENTERPRISES PTY LTD,” “WATERFRONT STORE CHURCH POINT,” or similar wording referencing Church Point or the Waterfront Store. You might also see a charge if you placed a phone order for pickup, settled a mooring or marina‑related tab that they process, purchased catering, bought a gift voucher, or had a bar/restaurant tab that was closed out to your card. In some cases, a small pre‑authorisation hold may appear if you opened a tab, booked an event, or if your bank temporarily verifies the card; this is usually released automatically.

To verify a Zina Enterprises Pty Ltd charge, first check recent visits to Church Point, Pittwater, or the Waterfront Store & Cafe, including any shared tabs, group meals, or bottle shop runs that might have been charged to your card. Look for receipts in your email if you requested them, or paper receipts from the date shown on your statement. If you still have questions, you can contact the venue using the details on waterfrontstore.com.au or call the phone number listed there and provide the exact date, amount, and last 4 digits of your card so staff can look up the transaction. Common billing issues—such as split bills, duplicate‑looking charges from tip adjustments, or authorisation holds not yet reversed—can usually be clarified by the venue and, if needed, corrected by issuing a refund or adjustment through their point‑of‑sale system in coordination with your bank.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Zina Enterprises Pty Ltd.

  1. ZINA ENTERPRISES PTY L CHURCH POINT AUS

Frequently Asked Questions

Why do I see a charge from Zina Enterprises Pty Ltd or Waterfront Store on my bank statement?

This charge typically comes from an in‑person purchase at The Waterfront Store & Cafe or Church Point Cellars in Church Point, NSW. It may reflect café food and drinks, general store items, or alcohol purchased from the bottle shop. The statement descriptor may show “ZINA ENTERPRISES PTY LTD,” “WATERFRONT STORE CHURCH POINT,” or similar wording referencing Church Point or the Waterfront Store.

What are common amounts I might be charged by Zina Enterprises Pty Ltd?

Most everyday transactions are for casual café meals, coffee, and takeaway food, often ranging anywhere from about AUD $10–$80 depending on the size of your order. Bottle shop purchases and larger grocery or provisioning runs can be higher, especially if you are stocking a boat or buying multiple bottles of wine or spirits. Event, catering, or group tabs may show as a single larger charge if everything was settled on one card.

Does Zina Enterprises Pty Ltd use pre‑authorisation holds for tabs or bookings?

For some bar or café tabs, group bookings, or event reservations, Zina Enterprises Pty Ltd may place a pre‑authorisation on your card to confirm funds. Your bank may display this as a ‘pending’ or ‘authorisation’ charge, often for the estimated amount of the final bill or a standard hold amount. Once the actual transaction is processed or the hold is released, any unused portion will typically disappear from your statement within a few business days, depending on your bank.

Can I have a recurring or account‑style charge from Zina Enterprises Pty Ltd?

While they do not operate a traditional subscription service, some local customers, boat owners, or commercial clients may run accounts or recurring orders for supplies and catering that are settled periodically by card. In these cases, you might see regular charges—weekly or monthly—under Zina Enterprises Pty Ltd when the account is reconciled. If you are unsure about a repeating charge, contact the venue and ask them to check for any customer account or standing order in your name.

How do I get a copy of my receipt or invoice for a Zina Enterprises Pty Ltd charge?

If you paid in person, staff may have offered a printed or emailed receipt at the time of purchase. To obtain another copy, reach out using the contact details on waterfrontstore.com.au or call the cafe/store directly and provide the transaction date, approximate time, amount, and last 4 digits of your card. They can usually reprint or email a tax invoice from their point‑of‑sale records if the transaction can be located.

How do I dispute a charge or request a refund from Zina Enterprises Pty Ltd?

Contact the Waterfront Store & Cafe or Church Point Cellars as soon as you notice a problem, using the phone number or email listed on waterfrontstore.com.au. Explain the issue (for example, an incorrect amount, duplicate charge, or items not received) and supply your receipt details or statement reference. If the venue confirms an error, they can process a refund or adjustment back to the same card; banks may then take a few business days to reflect the credit. If you cannot resolve it with the venue, you can then contact your bank to raise a formal dispute.

How can I cancel or change a catering order, group booking, or event deposit charged by Zina Enterprises Pty Ltd?

Cancellation and change policies for catering or events are set by the venue and may depend on how far in advance you notify them. Check any confirmation email or written agreement you received, then contact the store or cafe directly to request changes. Be aware that some deposits may be non‑refundable within a certain time window, while others can be transferred to a new date or applied as a credit at the venue.

What should I do if I don’t recognize a Zina Enterprises Pty Ltd charge at all?

First, consider whether a family member, partner, or colleague with access to your card may have visited Church Point, The Waterfront Store & Cafe, or Church Point Cellars around that date. If no one recognizes the transaction, contact the venue and ask them to look up the charge using the date, amount, and card details you can safely share; they can often confirm what was purchased and whether a signature or PIN was used. If it still appears fraudulent, immediately notify your bank or card issuer so they can block the card, investigate, and potentially reverse the transaction.

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