Zinto

Software50% confidence

Zinto is a SaaS platform that helps businesses manage customer communications and sales across channels like WhatsApp, Instagram, Facebook, Telegram, email, and web chat, with built‑in AI automation. It is operated by Zinto Technologies Ltd, a UK‑registered company.

London, United Kingdom
zinto.app

About Zinto

Zinto is an omnichannel customer messaging and sales platform designed for SMEs and growing teams that sell and support customers via chat. It centralizes WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, email, and website chat into a unified inbox, adds multi‑agent workflows, and layers AI assistants on top so businesses can automate replies, routing, and follow‑ups. The product positions itself as a cost‑efficient alternative to other chat CRMs, with features such as multi‑agent WhatsApp, integrated AI (via providers like OpenAI and Gemini), broadcast campaigns, analytics, and integrations with tools including Shopify, WooCommerce, Stripe, PayPal, Google Sheets, and calendars. ([zinto.app](https://zinto.app/?utm_source=openai))

A charge from “SP ZINTO” on a card statement is likely a subscription or usage fee for access to the Zinto platform, billed via an online payment processor (Shopify Payments/Stripe) under the merchant name "ZINTO". Zinto operates on a recurring subscription model, with tiered monthly plans for different team sizes and feature sets, and may also bill for add‑ons such as additional users, extra WhatsApp connections, or higher‑tier support. Their terms describe the service as subscription‑based, with automatic renewals unless cancelled in advance, so charges may recur monthly or annually depending on the plan selected. ([zinto.app](https://zinto.app/terms?utm_source=openai))

If you do not recognize this charge, first check whether you or your business recently signed up for a Zinto trial, connected WhatsApp Business, or tested an AI assistant or chat‑commerce tool, as trials can convert into paid subscriptions when not cancelled. To verify, try logging into your Zinto account using the email addresses you or your team would typically use for SaaS tools, and review the billing section for invoices and plan details. If you still have questions, contact Zinto support using the official website and request the transaction details (date, amount, last 4 digits of card) to confirm the charge. If they cannot locate it or it remains unauthorized, your next step should be to dispute the transaction with your card issuer and request a new card number in case of misuse. Because multiple unrelated companies worldwide use the name “Zinto”, if the services you use do not match this description (no chat/WhatsApp/AI tool in use), the charge could be from a different, similarly named business, and you should cross‑check against your recent sign‑ups and emails for receipts from any company called “Zinto” or “ZINTO’”.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Zinto.

  1. SP ZINTO

Frequently Asked Questions

Why was I charged by Zinto?

Zinto operates as a subscription SaaS platform. If you see a charge from “ZINTO” or “SP ZINTO,” it is likely for a monthly or annual plan that gives your team access to their omnichannel inbox, WhatsApp Business integration, AI assistant, or related features. Review your email for onboarding messages or invoices from Zinto and log into your account to see which plan is active.

What are the typical billing amounts for Zinto subscriptions?

Public pricing on Zinto’s site lists tiered plans (for example, entry‑level plans for small teams and higher‑priced Pro/Premium/Enterprise tiers that include more users, connections, and features). Exact amounts can vary by currency, number of users, and add‑ons, so the best way to confirm your specific amount is to check the Billing or Plans section in your Zinto dashboard or the invoice attached to their billing emails. ([zinto.app](https://zinto.app/?utm_source=openai))

How do I cancel my Zinto subscription so I stop being charged?

To cancel, sign into your Zinto account, go to the billing or subscription settings, and downgrade or cancel your current plan before the next renewal date. According to their terms, renewals are automatic unless you cancel in advance, so make sure to complete the cancellation and verify that you receive confirmation by email. If you purchased via an external marketplace or payment partner, you may need to cancel from that channel as well. ([zinto.app](https://zinto.app/terms?utm_source=openai))

Can I get a refund for a Zinto charge I didn’t intend to make?

Zinto’s terms describe the service as a recurring subscription and indicate that payments are generally non‑refundable except in specific cases. If you believe you were charged in error or renewed unintentionally, contact Zinto support as soon as possible with your invoice number and the last four digits of the card used and ask if a partial or full refund is possible. If they decline and you still believe the charge is invalid, you can then speak with your card issuer about a dispute. ([zinto.app](https://zinto.app/terms?utm_source=openai))

How can I contact Zinto about a billing question or unknown charge?

You can reach Zinto through the contact or support links on their official site at zinto.app, or by using the support email addresses provided in their terms and help documentation. When you contact them, include your full name, company name, email used to sign up, billing address, transaction date and amount, and the last four digits of the card so they can locate the payment quickly. ([zinto.app](https://zinto.app/terms?utm_source=openai))

Why do I see multiple Zinto charges or a different amount than I expected?

Multiple or higher‑than‑expected Zinto charges can happen if you added extra users, additional WhatsApp connections, upgraded to a higher plan mid‑cycle, or created more than one workspace or account under different emails. Log into each possible account, review plan details and invoices, and check whether any team member upgraded or added services. If something still looks wrong, provide Zinto support with all invoice IDs and ask them to clarify each charge.

Could this Zinto charge be from another company with the same name?

Yes. There are several unrelated businesses worldwide that use the name “Zinto” (including marketing agencies, labs, and other software products). This answer assumes the charge is from Zinto’s omnichannel chat/AI platform at zinto.app because that is a common type of service billed via online processors. If you don’t use any chat/WhatsApp/AI tool, you should search your email for receipts from any company named “Zinto” or “ZINTO’” and, if nothing turns up, contact your bank to investigate the transaction as potentially unauthorized.

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