10-4 by WEX

Financial Services90% confidence

10-4 by WEX is a fuel-savings and payment app from WEX Inc. that gives truckers and small fleets instant discounts on diesel at a nationwide network of truck stops.

Portland, Maine, United States
10-4.wexinc.com
Owned by WEX Inc.

About 10-4 by WEX

10-4 by WEX is a mobile-first fuel savings platform created by WEX Inc., a leading provider of fleet and corporate payment solutions. The app is designed primarily for truck drivers, independent owner‑operators, and small fleets, helping them find discounted diesel prices and pay securely at participating truck stops across the United States. Users bring their own credit or debit card, link it in the app, and then use 10-4 by WEX to activate pumps and access negotiated discounts at partners such as Love’s, TA Petro, Circle K, RaceTrac, Road Ranger, and others in a growing nationwide network.([10-4.wexinc.com](https://10-4.wexinc.com/?utm_source=openai))

A charge labeled “10-4 by Wex” on a bank or card statement typically comes from fuel purchases processed through the 10-4 app, where the app facilitates a card-not-present or in-app transaction for diesel at a participating station. In some cases, you may see small temporary authorization holds when adding or updating a payment method, or when a pump transaction is preauthorized for an estimated amount before settling for the final fuel total. For frequent users, there may be a pattern of recurring but variable charges corresponding to fueling stops made through the app rather than directly at the pump with a physical card.([apps.apple.com](https://apps.apple.com/us/app/10-4-by-wex/id6461532828?utm_source=openai))

If you have questions about a 10-4 by WEX charge, start by opening the 10-4 app to review recent transactions, fuel codes used, and station details, which usually match what appears on your statement. You can also cross-check receipts from the truck stop itself, as the timing and amounts should align with the app history. If something looks wrong—such as an unfamiliar location, duplicate charge, or an authorization that doesn’t drop off after several days—contact 10-4 support or WEX customer service via the contact options listed in the app or on the 10-4 website. Your bank or card issuer can also help dispute unauthorized transactions, but having screenshots from the app and station receipts will speed up resolution.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to 10-4 by WEX.

  1. 10-4 by Wex
  2. service station 10-4 wex

Frequently Asked Questions

What is 10-4 by WEX and why do I see it on my bank statement?

10-4 by WEX is a fuel savings app from WEX Inc. that lets truckers and small fleets pay for diesel and receive instant discounts at participating truck stops. A “10-4 by Wex” line on your statement usually corresponds to a diesel purchase you made through the app using the credit or debit card you added to your 10-4 account.([10-4.wexinc.com](https://10-4.wexinc.com/?utm_source=openai))

Are 10-4 by WEX charges recurring or subscription-based?

10-4 by WEX itself does not charge a subscription or monthly fee; you only pay for the fuel you purchase through the app. Most charges will be individual transaction amounts that match the gallons you pumped, plus or minus any discounts applied—so the amounts will vary by fill‑up rather than appearing as a fixed monthly fee.([10-4.wexinc.com](https://10-4.wexinc.com/?utm_source=openai))

Why did 10-4 by WEX place a small or duplicate charge on my card?

When you add a new payment method or start a fuel transaction, 10-4 by WEX (through its processors) may place a small temporary authorization or a higher preauthorization amount to ensure your card is valid and has available funds. These holds are common with fuel and mobile-pay apps and should automatically adjust or drop off once the final transaction settles, typically within a few business days, depending on your bank’s policies.

How can I verify a specific 10-4 by WEX fuel charge?

Open the 10-4 by WEX app and review your transaction history for the date and amount in question; you should see the station name, location, time, and discounted price that correspond to the charge. You can compare this with your fuel receipt from the truck stop and your bank statement—if all three match, the charge is legitimate. If you still have concerns, contact 10-4 support using the help or contact links in the app or on the 10-4 website.([10-4.wexinc.com](https://10-4.wexinc.com/?utm_source=openai))

How do I update or remove my payment card in the 10-4 by WEX app?

To change or remove a card, sign into the 10-4 by WEX app, go to the payment or account settings section, and follow the prompts to add a new card or delete an existing one. After updating, watch your statements for a day or two for any small verification authorizations; these will typically clear on their own if you no longer use the old card.

How do I dispute an incorrect or unauthorized 10-4 by WEX charge?

First, confirm in the 10-4 app that the transaction doesn’t match any of your recent fuel purchases. If it appears incorrect or you suspect fraud, contact 10-4 by WEX or WEX customer support with the transaction date, amount, and the last four digits of your card so they can investigate. You should also notify your bank or card issuer promptly to report the charge and, if necessary, request a new card and initiate a dispute under their protections.([bbb.org](https://www.bbb.org/us/me/portland/profile/financial-services/wex-inc-0021-20564?utm_source=openai))

Can I stop future 10-4 by WEX charges without deleting my account?

Yes. If you no longer want fuel purchases to run through 10-4, simply stop using the app at the pump and consider removing your stored payment card from the app settings. As long as you don’t initiate transactions through 10-4, no new charges should appear, although any previously pending authorizations may still settle or release according to your bank’s timelines.

What kinds of amounts are typical for 10-4 by WEX transactions?

Typical 10-4 by WEX charges reflect full or partial diesel fill‑ups for commercial vehicles, so they’re often higher dollar amounts and may vary widely based on fuel prices, tank size, and discount level—commonly ranging from tens to hundreds of dollars per transaction. If you see a very small amount, it is more likely a temporary authorization or test charge rather than an actual fuel purchase, and it should correct itself when the final transaction posts.

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