365 Retail Markets

Financial Services90% confidence

365 Retail Markets is a global leader in unattended retail technology, providing payment processing, software, and self-checkout kiosks for workplace micro markets, vending, and foodservice locations. A “365 PARLEVEL” charge typically relates to a purchase or wallet reload at a self-service snack or food market that uses the 365/Parlevel platform.

Troy, Michigan, USA
365retailmarkets.com
Owned by Providence Equity Partners (majority owner)

About 365 Retail Markets

365 Retail Markets is a leading provider of unattended retail technology for foodservice operators, powering self-checkout food and snack options in workplaces, distribution centers, manufacturing plants, universities, and other closed environments. Its platform combines point-of-sale hardware (kiosks, smart coolers, micro-market terminals) with integrated SaaS software and payment processing to support micro markets, vending, catering, and dining operations. 365 acquired Parlevel Systems, a vending and micro-market management platform, and now offers the combined technology under the broader 365 ecosystem, sometimes branded as “365 / Parlevel.” ([app.dealroom.co](https://app.dealroom.co/companies/parlevel_systems?utm_source=openai))

When you see “365 PARLEVEL” on a card or bank statement, it usually reflects a purchase at an unattended micro market or vending location at your workplace or another private facility that runs on the Parlevel/365 system, or an automatic reload to a stored-value wallet linked to that system. Many locations allow you to create an account or badge-linked wallet (often via a mobile app or market account), and charges may appear under a generic processor label like “365,” “365 PARLEVEL,” or similar rather than the name of the individual operator or building. Small test or $0–$2 authorization amounts may also appear temporarily when a new card is added or a wallet is set up, then fall off after settlement. ([365retailmarkets.com](https://365retailmarkets.com/sites/default/files/documents/2024-07/365-Terms-Of-Service-English-02032023.pdf?utm_source=openai))

If you don’t immediately recognize a 365 PARLEVEL charge, check whether you or anyone on your card has used a self-service snack or food market, vending machine, or micro market kiosk recently at work or another secured location. Look for email receipts from the market operator or from 365 platforms, or review your history in any related mobile app or “My Market Account.” If questions remain, start by contacting the local market operator listed on the kiosk or signage; if they are unreachable, you can escalate to 365 Retail Markets’ support team, who provide 24/7 assistance for issues related to their point-of-sale systems and consumer accounts. ([365retailmarkets.com](https://365retailmarkets.com/contact-us/?utm_source=openai))

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to 365 Retail Markets.

  1. 365 PARLEVEL
  2. 365 VEND TROY MI

Frequently Asked Questions

What is a “365 PARLEVEL” charge on my card or bank statement?

A “365 PARLEVEL” charge typically comes from a purchase or stored-value wallet reload at a self-service micro market, vending area, or food kiosk that uses the 365 Retail Markets/Parlevel platform. These are often located in workplaces, factories, warehouses, and similar private locations, and the descriptor may show the platform name (365 PARLEVEL) rather than the building or operator name.

Why does the charge say 365 PARLEVEL instead of my employer or the building name?

365 and Parlevel provide the underlying payment and account platform used by local operators at your site. Because 365 processes the card transaction and manages the stored-value accounts, the statement descriptor may show as “365,” “365 PARLEVEL,” or a similar variation rather than the specific company that hosts the micro market.

Could this be from an automatic micro market wallet reload?

Yes. Many 365/Parlevel markets let you enable automatic reloads when your stored-value balance drops below a set threshold. In that case, your statement will show periodic “365 PARLEVEL” charges for the reload amount rather than individual item-level purchases. You can confirm this by logging into your market or mobile app account and checking your wallet or funding settings.

How do I verify exactly what I bought for a 365 PARLEVEL charge?

Log into your associated micro market or Parlevel/365 account (often via a mobile app or a web portal linked from your market signage) and review your transaction history for the date and time of the charge. If you don’t have an online account, check any email receipts you may have received, or contact the local market operator whose phone number or email is usually posted on or near the kiosk.

How can I dispute or request a refund for a 365 PARLEVEL transaction?

Start by contacting the local service provider listed on the kiosk or market signage, as they control product pricing, refunds, and service issues. If you cannot reach them or still need help, you can contact 365 Retail Markets support (via the support email or phone on their website) with the transaction date, amount, and last four digits of your card so they can help locate the transaction and direct you appropriately. ([365retailmarkets.com](https://365retailmarkets.com/contact-us/?utm_source=openai))

Why do I see a small $0–$2 365 PARLEVEL authorization that later disappeared?

When you add a new card or set up a stored-value wallet through a 365/Parlevel micro market, the system may place a small temporary authorization hold to verify the card. This hold can appear as a low-dollar “365 PARLEVEL” pending transaction and should drop off automatically within a few days, leaving only the final settled purchase or reload amount, if any. ([365retailmarkets.com](https://365retailmarkets.com/sites/default/files/documents/2024-07/365-Terms-Of-Service-English-02032023.pdf?utm_source=openai))

How do I change or cancel automatic reloads tied to 365 PARLEVEL?

Sign into your micro market or Parlevel/365 consumer account (often referred to as a market account or wallet) and go to the payment or funding settings section. There you can adjust the auto-reload threshold and amount or disable auto-reloads entirely. If you no longer have access to your account, contact the local market operator or 365 Retail Markets support for assistance in disabling the feature.

What should I do if I suspect a fraudulent 365 PARLEVEL charge?

First confirm that no one in your household used a workplace or building micro market around the date of the charge. If the transaction is still unfamiliar, contact the local market operator or 365 Retail Markets support to see if they can locate the transaction details. If it cannot be verified as legitimate, immediately contact your card issuer or bank to report the charge as unauthorized and request a card replacement and formal dispute.

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