Accurium Pty Ltd is an Australian financial services firm specialising in actuarial certificates, education, and consulting for self-managed superannuation funds (SMSFs), accountants, and financial advisers.
Accurium Pty Ltd is an Australian financial services and actuarial firm based in Hobart, Tasmania, specialising in self-managed superannuation funds (SMSFs). They provide actuarial certificates, technical support, education, and consulting services to accountants, financial advisers, and SMSF professionals. Their services help firms comply with Australian superannuation and tax regulations, particularly in relation to exempt current pension income (ECPI) calculations, pension strategies, retirement modelling, and professional training.
A charge from Accurium Pty Ltd on your bank or card statement typically relates to a professional service purchased through an accounting or advisory firm, or directly by an individual SMSF trustee or adviser. Common reasons include payment for an SMSF actuarial certificate, technical or consulting advice, access to online training or CPD education, webinar or course registrations, or annual subscriptions to Accurium’s education or support services. Some firms set up recurring billing or direct debit for ongoing subscriptions, while others place one-off card payments for individual certificates or events; occasionally you may see a pre-authorisation or pending amount when updating a stored card or setting up a new account.
If you’re unsure about an Accurium charge, first check recent emails from Accurium or your accountant/financial adviser for invoices, order confirmations, or CPD/event registrations, as these usually list the last four digits of the card charged and the invoice number. Log into your Accurium account (if you have one) via accurium.com.au to review billing history, or ask your accounting firm whether they used your card to pay for an actuarial certificate or service on your behalf. To resolve any questions, contact Accurium using the contact details or support form on their website, providing the transaction date, amount, and any invoice references; they can confirm what the charge relates to, correct billing details, or advise on refunds and subscription changes where appropriate.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Accurium Pty Ltd.
Why did Accurium Pty Ltd charge my card when I don’t deal with them directly?
In many cases, Accurium works behind the scenes for accountants and financial advisers who manage SMSFs. Your accountant or adviser may have used your card (with your prior authority) to pay Accurium for an actuarial certificate or related SMSF service, so the transaction appears in Accurium’s name rather than your adviser’s. Check any recent SMSF work, pension commencements, or year-end compliance work completed by your adviser around the date of the charge. If you’re still unsure, ask your accountant to confirm whether they engaged Accurium for your fund.
What types of services or fees does Accurium usually bill for?
Accurium most commonly bills for SMSF actuarial certificates (often annually, in line with fund reporting), as well as technical advice, retirement modelling, and professional education such as webinars, CPD courses, and training packages. Fees may be charged per certificate, per event, or under a subscription arrangement for firms that use their services regularly. The exact amount depends on the type and complexity of the service and whether you or your adviser have a pre-existing arrangement with Accurium. Your invoice or confirmation email from Accurium will itemise the specific service that was billed.
Does Accurium offer subscriptions or recurring billing, and how can I cancel or change them?
Some Accurium offerings for professionals, such as education portals, CPD packages, or firm service programs, may operate on a subscription or membership basis with periodic billing (for example, monthly or annually). To cancel, pause, or change a subscription, log in to your Accurium account via accurium.com.au and go to the billing or subscription section, or refer to the instructions included in your original subscription welcome email. If you cannot access your account, contact Accurium support through their website with your business name, email address, and transaction details so they can update or stop future payments.
Why do I see multiple Accurium charges or an amount that differs from my invoice?
Multiple charges can occur if several actuarial certificates or course registrations were processed separately, or if your adviser lodged multiple SMSFs through Accurium at the same time. Differences between the charge and your expected amount may be due to GST, discounts, package pricing, or currency conversion if your card is not in AUD. Compare the total on your invoice or confirmation email with the bank transaction amount, and if there’s still a mismatch, send a copy of the invoice and a screenshot of the bank line item to Accurium so they can reconcile it. They can clarify whether the payment covers multiple services or correct any billing errors.
How do I request a refund or dispute a charge from Accurium Pty Ltd?
Start by locating any invoice or email receipt from Accurium that matches the date and amount of the charge, then review their terms for cancellations, changes, and refunds for the specific service (e.g., actuarial certificates vs. training courses). Contact Accurium via the support or contact form on accurium.com.au, providing your full name or firm name, the SMSF or account reference, invoice number, transaction amount, and date, and explain why you believe a refund or adjustment is needed. They can advise whether a refund, credit, or transfer of the service is possible based on what has already been delivered and regulatory requirements. If you cannot resolve it directly, speak with your bank about any formal dispute options, but do this only after attempting to resolve things with Accurium.
Why is there a small or pending Accurium charge on my statement?
A small or pending charge from Accurium may be an authorisation hold placed when you add or update your card details in their system or pay an invoice online. This temporary hold is used to verify your card and will either convert to a completed transaction for the actual invoice amount or disappear from your statement within a few business days. If a small authorisation appears without any related invoice or email, monitor your account for a few days and then contact Accurium with the exact amount and date if it does not clear or match any service you recognise.
How can I confirm which SMSF or client an Accurium charge relates to?
If you are an accountant or adviser, log into your Accurium portal and check the recent orders or actuarial certificates section, where each transaction is usually tied to a particular SMSF or client file. You can also cross-check the invoice number and fund name on Accurium’s invoices with your practice management or SMSF administration software. Individual trustees should request a copy of the invoice from their accountant or Accurium, which will list the fund name, ABN (where applicable), and service description. Providing Accurium with the last four digits of the card used, the transaction amount, and date will help them quickly locate the matching fund or client record.
I thought my accountant pays Accurium—why am I being charged directly?
Some accountants and advisers choose to on-charge Accurium’s fees directly to clients by having the client’s card billed at the time the actuarial certificate or service is ordered, rather than absorbing the cost into their own fees. In other cases, your adviser may have changed their billing arrangement with Accurium so that client cards are charged for specific services. Check your engagement letter or fee disclosure with your accountant or adviser to see how third-party costs like actuarial certificates are handled. If you did not authorise this method of payment, raise it with your adviser and contact Accurium to clarify and discuss next steps.
This merchant is in the Financial Services category