Andomark LLC is an e‑commerce management and billing support company that serves as the merchant of record for various online subscription websites, often using third‑party processors like Segpay, Epoch, and CCBill. Charges typically appear on statements with descriptors such as SEGPAY.COM*Andomark, EPOCH.COM*Andomark, or CCBILL.COM*Andomark.
Andomark LLC is a U.S.-based e‑commerce services and transaction support company that provides outsourced billing and customer service for online businesses. According to its website, Andomark specializes in supporting websites that use multiple third‑party payment processor integrations, acting as a single customer service source for complex multi‑payment billing systems.([andomark.com](https://andomark.com/)) It is frequently identified in legal and help pages as the merchant of record and technical management company for subscription or pay‑per‑access sites, including adult content sites, where it manages billing and related support.
A charge with the descriptor “Andomark,” “SEGPAY.COM*Andomark,” “SEGPAY.COM*Andomark.com,” “EPOCH.COM*Andomark,” or “CCBILL.COM*Andomark” usually indicates that you or someone with access to your card signed up for a membership or made a one‑time purchase on a website that uses Andomark for billing.([yummybikinimodel.com](https://yummybikinimodel.com/access/faq/faq.html?utm_source=openai)) These charges are commonly recurring subscription fees (monthly or similar) but can also be single purchases or trial offers that roll into paid plans if not cancelled in time.
If you don’t recognize an Andomark charge, first search your email (including spam) for welcome emails, receipts, or membership confirmations mentioning Andomark, Segpay, Epoch, or CCBill around the transaction date. You can also look up and cancel purchases via the customer‑service portals of those processors (cs.segpay.com, epoch.com, ccbill.com) using your card details and email address, or by using the “Lookup or Cancel a Purchase” option on andomark.com.([andomark.com](https://andomark.com/)) If you still can’t identify the charge, contact your card issuer to dispute it and consider requesting a new card number, especially if you suspect unauthorized use.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Andomark LLC.
Why does my card statement show SEGPAY.COM*Andomark or EPOCH.COM*Andomark?
This descriptor means your payment was processed by a third‑party gateway (such as Segpay, Epoch, or CCBill) for a website that uses Andomark LLC as its merchant of record and billing support provider. The underlying purchase is usually a subscription or individual content purchase on a site you visited, with Andomark handling the transaction support.([elxcomplete.com](https://elxcomplete.com/legal/TOS_SAMPLE_html.php?utm_source=openai))
What kind of websites use Andomark for billing?
Andomark primarily supports e‑commerce and membership websites, including many adult content or subscription‑based services, that rely on multiple payment processors. These sites outsource their billing‑related customer service and transaction management to Andomark so they can use Segpay, Epoch, CCBill, and other processors through a single support layer.([andomark.com](https://andomark.com/))
How can I find out which website an Andomark charge is for?
Start by searching your email for welcome messages or receipts around the charge date that mention Andomark, Segpay, Epoch, or CCBill. If you don’t find anything, go to cs.segpay.com, epoch.com, or ccbill.com and use their transaction‑lookup tools with your card details and email; those portals will usually show the specific website name associated with the Andomark charge.([yummybikinimodel.com](https://yummybikinimodel.com/access/faq/faq.html?utm_source=openai))
How do I cancel a recurring subscription billed through Andomark?
To cancel, use the billing portal of the processor you signed up through (Segpay, Epoch, or CCBill) and locate your subscription using your card and transaction details, then change the status to cancelled/expired.([elxcomplete.com](https://elxcomplete.com/legal/TOS_SAMPLE_html.php)) You can also start from andomark.com and select the “Lookup or Cancel a Purchase” or “Billing Help” option, which will route you to the correct processor or support channel.([andomark.com](https://andomark.com/))
How can I request a refund for an Andomark charge?
Refund policies depend on the specific website and payment processor. Andomark’s sample terms indicate that refunds to the card are rare and that issues are often resolved with account credits or extended access, except in cases like persistent technical problems.([elxcomplete.com](https://elxcomplete.com/legal/TOS_SAMPLE_html.php)) If you believe you were incorrectly billed, contact the relevant processor’s support (Segpay, Epoch, or CCBill) with your transaction ID, and if that fails or you suspect fraud, contact your card issuer to dispute the charge.
Is Andomark a subscription service itself?
No. Andomark is not a consumer‑facing content service like Netflix; it is a back‑end e‑commerce and support provider. Any recurring billing you see is for a third‑party website that uses Andomark as merchant of record and transaction support, not for an Andomark‑branded subscription product.([andomark.com](https://andomark.com/))
What should I do if I don’t recognize an Andomark charge at all?
First, try to identify the related site via processor portals (Segpay, Epoch, CCBill) or by using the lookup tools linked from andomark.com.([andomark.com](https://andomark.com/)) If you still cannot match the charge to any account or household member, contact your card issuer immediately, report it as an unrecognized or potentially fraudulent transaction, and ask about blocking your card and reissuing a new number.
Why did I see multiple small Andomark charges or temporary holds?
Some websites and processors may place small authorization holds to verify your card or process low‑cost trial offers that later roll into full‑price subscriptions. These may appear as small Andomark‑related amounts that either drop off after a few days (if they’re just holds) or renew at the regular subscription rate if not cancelled before the trial ends, as described in sample billing terms used with Andomark.([elxcomplete.com](https://elxcomplete.com/legal/TOS_SAMPLE_html.php))
This merchant is in the Financial Services category