About Arrowhead Credit Union
Arrowhead Credit Union is a not-for-profit, member-owned financial cooperative based in San Bernardino, California. Founded in 1949, it serves communities across San Bernardino and Riverside counties, parts of Los Angeles County, and nearby desert communities, offering products such as checking and savings accounts, credit cards, auto loans, mortgages, personal loans, and business banking services. As a credit union, profits are returned to members in the form of better rates and lower fees rather than shareholder dividends.
A transaction labeled “arrowheadfcu ecm” is very likely related to Arrowhead Credit Union (“fcu” for federal credit union), potentially tied to electronic or online services such as loan or credit card payments, electronic bill pay, online transfers, or other e‑commerce or electronic channel activity through your Arrowhead account. Charges may appear when you make a loan or credit card payment, initiate an online transfer, pay bills through their online banking, or are assessed a fee related to your account (for example, service fees or other account charges).
If you have questions about a charge, the best first steps are to log into Arrowhead Credit Union’s online or mobile banking and review recent transactions and e‑statements, which often include more detailed descriptions. You can then contact Arrowhead Credit Union’s member services by phone or secure message through online banking for clarification or to dispute a transaction. Having your account number, approximate transaction date and amount, and any related receipts or confirmations ready will help them quickly identify and explain the charge or start an investigation if necessary.