Assist Workplace Safety

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Assist Workplace Safety is an Australian company based in Carlton, New South Wales that supplies workplace safety products and personal protective equipment, trading locally as Accidental Health & Safety – Sydney South.

Carlton, New South Wales, Australia
assistworkplacesafety.biz

About Assist Workplace Safety

Assist Workplace Safety is an Australian workplace safety and PPE supplier based in Carlton, New South Wales. Trading locally as Accidental Health & Safety – Sydney South, the business provides a wide range of products including first aid kits and refills, workplace first aid room supplies, bandages and dressings, eye-wash and burn treatments, workplace signage, spill response kits, and general personal protective equipment (PPE) such as gloves, masks, and high-visibility clothing. They primarily serve businesses, schools, healthcare providers, and industrial sites that need to maintain compliance with Australian workplace health and safety standards.

A charge from Assist Workplace Safety (or Accidental Health & Safety – Sydney South) may appear on your bank or card statement after you or your organisation purchase safety or first aid products, either via their website (assistworkplacesafety.biz), over the phone, or through an on-site service visit to check and restock first aid kits. Many customers are on regular restocking schedules or service agreements, so you might see recurring or periodic charges that match your scheduled visits (for example, quarterly first aid kit checks). You might also see one-off transaction amounts for online orders, invoice payments, or bulk purchases, as well as separate charges for shipping or service call-out fees. In some cases, a small pending amount may appear initially as a card authorisation before the final invoice total is processed.

If you’re unsure about an Assist Workplace Safety charge, first check recent workplace safety or first aid orders placed by you, your office manager, or other authorised staff in your organisation. Look for order confirmation emails, invoices, or delivery dockets from Assist Workplace Safety or Accidental Health & Safety – Sydney South and compare the invoice total and date to the charge on your statement. To resolve questions, visit assistworkplacesafety.biz and use their Contact or Support details to call or email their team with your business name, invoice number, and the exact amount/date of the charge so they can look it up. Common billing issues—such as duplicate orders, misunderstanding of a scheduled restock, or changes to authorised purchasers—are usually resolved by clarifying the invoice and, where appropriate, arranging a credit, refund, or adjustment.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Assist Workplace Safety.

  1. 732Pin* Assist Workpla Carlton AUS

Frequently Asked Questions

Why did I get a charge from Assist Workplace Safety or Accidental Health & Safety – Sydney South?

This charge usually relates to a purchase of workplace safety products or first aid supplies for your business, school, or organisation. It may be for an online order from assistworkplacesafety.biz, a phone order, or an on-site first aid kit service and restock. Check with your purchasing or WHS officer to see if they recently ordered first aid kits, refills, PPE, or safety signage from Assist Workplace Safety.

What types of amounts does Assist Workplace Safety usually charge?

Amounts vary depending on the products and quantities purchased. Smaller transactions are often for first aid kit refills, individual PPE items, or signage, while larger amounts may reflect bulk orders, full first aid kit setups, or multiple sites being serviced in one visit. If you have a regular restocking agreement, you might see similar amounts recur every few months that correspond to your scheduled service cycle.

Why do I see Assist Workplace Safety on my personal card if I ordered for my workplace?

Some businesses allow staff to use personal cards for urgent safety or first aid purchases and then claim reimbursement through expenses. If you ordered first aid kits, refills, or PPE for your workplace and paid with your own card, the charge will appear on your personal statement under Assist Workplace Safety or Accidental Health & Safety – Sydney South. Check your work emails and expense records for a matching invoice or receipt.

Does Assist Workplace Safety offer subscriptions or recurring services, and how can I change or cancel them?

Many customers are on recurring service schedules where Assist Workplace Safety periodically checks and restocks first aid kits or safety supplies. If you wish to change visit frequency, pause a service, or cancel ongoing restocking, contact them directly through the details on assistworkplacesafety.biz with your business name and account or invoice details. They can update your service agreement so future visits and related charges are adjusted or stopped.

How can I request a copy of an invoice or ask for a refund for an Assist Workplace Safety charge?

To obtain an invoice copy, email or call Assist Workplace Safety using the contact information on assistworkplacesafety.biz and provide your business name, approximate transaction date, and the exact charge amount. For refund or credit requests—such as duplicate orders, incorrect items supplied, or billing errors—explain the situation and include any order or invoice numbers. Their team will review your order history and advise whether a credit, replacement, or refund can be processed under their returns and warranty policies.

Why do I see a pending or temporary Assist Workplace Safety charge on my card?

A pending charge can occur when your card is authorised for an order before the final invoice is processed. The authorisation hold amount may briefly appear on your online banking while the order is packed and finalised, then either convert to the final sale or drop off if the transaction is not completed. If a pending hold remains for more than a few business days, contact your bank and, if needed, Assist Workplace Safety to confirm whether the order was processed or cancelled.

How do I contact Assist Workplace Safety about a charge I don’t recognise?

Visit assistworkplacesafety.biz and go to the Contact or About section to find their current phone number and email address for the Sydney South (Carlton, NSW) location. Provide a screenshot or exact details of the charge (date, amount, and statement description) so they can search their system. It’s also helpful to confirm your organisation’s name and site location, as the purchase may have been made by another authorised staff member.

What if the Assist Workplace Safety charge doesn’t match any invoices I can find?

First, confirm with colleagues or other departments (such as WHS, facilities, or reception) that no one else ordered first aid or safety supplies for your site. If no one recognises the purchase, contact Assist Workplace Safety with the transaction details so they can verify whether the charge is linked to your organisation and provide a matching invoice. If they cannot locate a corresponding order and you still believe the charge is unauthorised, follow up with your bank or card issuer to dispute the transaction.

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