About Costco Wholesale
Costco Wholesale is a membership-based warehouse club headquartered in Issaquah, Washington, with hundreds of warehouse locations worldwide and a full online store at costco.com. Members pay an annual fee to access bulk-priced groceries, electronics, household goods, furniture, apparel, pharmacy services, optical, and more. Costco also offers additional services such as Costco Gas, Costco Travel (vacations, rental cars, cruises), tire centers, photo and printing services, and various insurance and financial products in partnership with third parties.
A Costco charge may appear on your bank or card statement when you shop in a warehouse, order from costco.com, buy fuel at Costco Gas, renew your annual membership, or use services like Costco Travel. Statement descriptors may look like “COSTCO WHSE,” “COSTCO.COM,” “COSTCO GAS,” or “COSTCO MEMBERSHIP.” You might also see charges tied to recurring membership renewals, special orders, online-only items, or pre-authorizations for gas or travel bookings. Some temporary holds may appear higher than your final purchase total, especially for fuel, rental cars booked through Costco Travel, or when a tip can be added later (such as same‑day delivery through a partner).
If you’re unsure about a Costco charge, first sign in to your account at costco.com or review recent in‑warehouse receipts and your membership renewal date. Many in‑store receipts can be reprinted at the membership counter, and online order details are available under “Orders & Returns” on costco.com. For help, visit the Membership or Customer Service desk at your local warehouse, use the “Contact Us” section on costco.com for phone and chat support, or call the customer service number on the back of your membership card. If a transaction appears incorrect, Costco can usually look it up by your membership number or card details to clarify the purchase, process returns, or correct billing errors.