About Kmart
Kmart is a popular discount department store chain operating across Australia and New Zealand, owned by Wesfarmers and headquartered in Mulgrave, Melbourne, Victoria. Through its stores and online shop at kmart.com.au, Kmart offers low-priced apparel, homewares, toys, small electronics and accessories, beauty products, sporting goods, and everyday household essentials. Many locations also include services such as photo printing, click & collect, and limited in-store lay-by, with a strong focus on budget-friendly prices and frequent product turnover.
A Kmart charge may appear on your bank or card statement after you make a purchase in-store or online at kmart.com.au, including click & collect or home delivery orders. You may also see charges for split shipments, pre-authorisations for online orders (where funds are held and then captured when the order ships), or adjustments for refunds, returns, or order modifications. Some banks abbreviate the descriptor to “KMART”, “KMART AUSTRALIA”, “KMART ONLINE”, or include the specific store location or suburb in the transaction details.
If you’re unsure about a Kmart charge, first check your recent receipts, email order confirmations from kmart.com.au, and your online banking for the transaction date, store location, and amount. Log in to your Kmart online account (if you have one) to review order history and delivery or click & collect purchases. For questions or disputes, contact Kmart Customer Service via the Help/Contact section on kmart.com.au, or speak directly with the store listed on your receipt or statement. Keep your receipt, order number, and the last four digits of the card used handy, as this will help Kmart quickly locate the transaction, process returns or exchanges, and investigate duplicate or unfamiliar charges.