Autoagent Data Solutions, LLC

Financial Services95% confidence

Autoagent Data Solutions, LLC is a fintech company that provides web-based payment and data platforms that help local governments, tax servicers, and citizens process property taxes, utilities, DMV fees, and other government payments securely and efficiently.

Boca Raton, Florida, United States

About Autoagent Data Solutions, LLC

Autoagent Data Solutions, LLC is a U.S.-based financial technology company that specializes in payment processing and data solutions for local governments and their taxpayers. Through its EscrowCloud, MuniciPay, and related platforms, Autoagent connects county and municipal tax offices with banks, mortgage servicers, escrow companies, and individual payers to manage property tax, utility, DMV, licensing, and other government revenue collections. Its patented technology focuses on eliminating duplicate payments and errors by keeping tax data current and generating perfectly balanced electronic payment files that integrate with government tax systems. ([autoagent.com](https://autoagent.com/?utm_source=openai))

A charge with the descriptor “AUTOAGENT DES:WEBPAYMENT ID: INDN:HOWARD CO” typically indicates that you made an online payment—often for property taxes, utilities, or another county bill—to a participating government office (in this example, likely Howard County) using Autoagent’s web payment portal. The transaction may appear as a one-time web payment, an e-check, or a card payment processed on behalf of the county, and in some cases can relate to a scheduled or recurring plan set up through the county’s online payment site. ([autoagent.com](https://www.autoagent.com/?utm_source=openai))

If you have questions about a charge, you can verify it by logging into the relevant county or city tax/utility website and checking your recent online payments or receipts, which should reference Autoagent or its MuniciPay/iPayments portals. You can also contact the county treasurer or tax office listed on your bill, or reach Autoagent’s support team directly via the support portal or phone number on autoagent.com for help locating a specific payment using the date, amount, and any web payment or confirmation ID from your statement. Keeping email confirmations, printed receipts, or screenshots from the county’s payment portal will make it easier to resolve disputes, confirm whether a payment was applied correctly, or clarify any duplicate or unexpected charges. ([support.autoagent.com](https://support.autoagent.com/support/home?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Autoagent Data Solutions, LLC.

  1. AUTOAGENT DES:WEBPAYMENT ID: INDN:HOWARD CO ID:XXXXX93141 WEB

Frequently Asked Questions

Why do I see an AUTOAGENT DES:WEBPAYMENT charge mentioning a county (e.g., Howard County) on my statement?

This descriptor usually indicates you made an online payment—such as property tax, utility, DMV, or another local government fee—through a county or city website that uses Autoagent’s MuniciPay or related payment platform. The county is the beneficiary, and Autoagent is the payment processor that appears on your card or bank statement. Check your recent tax or utility bills and the county’s online payment portal for a matching payment date and amount.

Is an Autoagent charge a tax service fee or my actual property tax payment?

In most cases, the Autoagent transaction amount is your actual tax or government bill payment, sometimes plus a separate convenience or card processing fee disclosed on the payment page. When you review your receipt from the county portal, it will normally break out the tax or fee amount and any convenience fee so you can reconcile them with the total AUTOAGENT web payment shown on your statement.

How can I confirm which bill or parcel an Autoagent WEBPAYMENT was applied to?

To confirm what was paid, log into the county or city payment site you used (for example, your county’s tax or utility portal) and look up your account, parcel, or bill number. The payment history section should list online payments made via Autoagent on the same date and for the same amount as your bank charge, along with parcel numbers or account IDs. If you still can’t match it, contact the county treasurer or Autoagent support with the transaction date, amount, and any payment ID from your receipt or statement so they can locate it.

Can Autoagent payments be recurring or automatically scheduled?

Yes. Some participating counties use Autoagent-powered tools to let taxpayers set up scheduled or monthly payment plans—particularly for property taxes—so you might see recurring AUTOAGENT web payments around the same time each month or each billing cycle. Review your account settings on the county’s payment portal to see if you enrolled in a payment plan or automatic drafts and adjust or cancel them there if needed. ([escrowtaxes.com](https://www.escrowtaxes.com/about?utm_source=openai))

How do I dispute or request a refund for an Autoagent-processed payment?

Refunds and adjustments are typically controlled by the government office that owns the bill (such as the county tax collector), not Autoagent itself. Start by contacting the county or city office listed on your bill and provide your payment confirmation and parcel or account number. If there is a technical payment issue—such as a duplicate web payment or misapplied transaction—they may coordinate with Autoagent to correct it, or you can open a support ticket with Autoagent via support.autoagent.com or by calling their support line for assistance. ([support.autoagent.com](https://support.autoagent.com/support/home?utm_source=openai))

Why do I see more than one Autoagent-related amount or a separate small fee around my payment date?

Depending on how the county configured its portal, you may see the main Autoagent WEBPAYMENT for the full tax or utility amount and a separate line item for a convenience or card processing fee, especially for credit or debit card payments. Some banks also briefly show pending authorizations before the final payment posts. Review your payment confirmation screen or receipt for any listed fees and compare those to the separate amounts on your statement.

How can I contact Autoagent if I don’t recognize the charge and the county can’t find it?

If your local government office cannot locate the transaction, visit autoagent.com and navigate to the Support section, or go directly to support.autoagent.com, where you can submit a ticket with your name, billing address, last four digits of the card or bank account used, payment amount, and date. You may also call their toll-free support number listed on the Contact or Support pages so they can research the transaction across their government-payment platforms. ([support.autoagent.com](https://support.autoagent.com/support/home?utm_source=openai))

Will using a bank’s bill-pay service instead of the county’s website still create an Autoagent WEBPAYMENT charge?

It can, depending on how your county routes electronic bill-pay transactions. Some counties direct online bill-pay and e-check payments through Autoagent’s systems, so your bank’s bill-pay may ultimately show up as an AUTOAGENT DES:WEBPAYMENT on your statement. If you’re unsure, check your county’s FAQs about online payments or ask their tax or utility office which processor handles their web and electronic payments. ([payments.municipay.com](https://payments.municipay.com/co_garfield/page/terms?utm_source=openai))

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