About Bank of America
Bank of America is one of the largest financial institutions in the United States, providing checking and savings accounts, credit and debit cards, consumer and auto loans, mortgages, and small-business and commercial banking services. It operates thousands of branches and ATMs nationwide, including walk-up and cardless ATMs in Springfield, Massachusetts. One such ATM is labeled "Memorial Industrial Park Remote" at 275 Cottage St, Springfield, MA, and the surrounding area is known as Memorial Industrial Park, an industrial district and transit stop in the city’s East Springfield neighborhood.
A card transaction descriptor such as "Memorial industrial PA SPRINGFIELD MA" is very likely referring to a Bank of America ATM or banking device located at or named after Memorial Industrial Park (for example, the "Memorial Industrial Park Remote" walk‑up ATM). In many bank statements, the descriptor shows the location name (Memorial Industrial), city (Springfield), and state (MA), but may omit the full bank name, making it look like a standalone business. Charges here are typically ATM cash withdrawals, balance inquiries that incur a fee, out‑of‑network ATM fees charged by Bank of America or your own bank, or deposits and credit card payments processed at that ATM.
If you are unsure about this charge, log in to your online or mobile banking and review the transaction details for any indication that it was an ATM withdrawal or fee from Bank of America, and compare the date and time with when you last used an ATM in the Memorial Industrial Park / East Springfield area. You can cross‑check by viewing your ATM receipts, recent cash withdrawals, or transaction alerts. If the activity still looks unfamiliar, contact the customer service number on the back of your card or visit a local Bank of America branch to dispute the charge, request a copy of the transaction record, or initiate a fraud investigation. Bringing your statement and any ATM receipts for the relevant dates will help resolve questions more quickly.