BCF

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BCF (Boating Camping Fishing) is an Australian retail chain specializing in outdoor leisure products, including boating, camping, fishing gear, and related accessories.

Strathpine, Queensland, Australia
bcf.com.au
Owned by Super Retail Group

About BCF

BCF (Boating Camping Fishing) is a major Australian outdoor leisure retailer headquartered in Strathpine, Queensland. With stores across Australia and an online shop at bcf.com.au, BCF specialises in boating equipment, camping gear, fishing tackle, 4WD and caravan accessories, outdoor clothing, and related accessories. They also offer services such as click & collect, in-store fitting and advice, and a free loyalty program called Club BCF that provides members with discounts, bonus offers, and digital receipts.

A BCF charge on your bank or card statement usually relates to a one‑off retail purchase made in a BCF store or via bcf.com.au. The description may appear as “BCF”, “BCF STRATHPINE”, “BCF [SUBURB/STORE]”, or “BCF.COM.AU” depending on whether the purchase was in‑store or online. Common scenarios include purchases of camping or fishing gear, boating accessories, gift cards, or special orders. You may also see a temporary pre‑authorisation hold when placing an online order, using click & collect, or updating your card details; this can appear as a pending charge that later adjusts to the final amount or drops off. BCF does not operate paid subscription plans, so recurring monthly fees from BCF are uncommon and usually indicate repeat purchases or regular click & collect orders.

If you’re unsure about a BCF charge, start by checking recent receipts or order confirmations sent to your email, your bcf.com.au account order history, and any in‑store receipts (including for click & collect or lay‑by). Verify the transaction date, store location, and amount against your own or family members’ purchases. For questions or disputes, contact BCF through the Help/Contact section on bcf.com.au or by reaching your local store; provide the transaction date, amount, and the exact statement description so they can look it up. Many billing issues—such as duplicated payments, incorrect amounts, or returns not yet processed—can be resolved by BCF’s customer service team, and your bank or card issuer can assist if you suspect fraudulent use of your card.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to BCF.

  1. BCF Australia Stores 1300880764 AU

Frequently Asked Questions

Why do I see a charge from BCF on my bank statement when I don’t remember shopping there?

BCF charges usually relate to purchases of camping, fishing, boating, or outdoor gear made in-store or online at bcf.com.au. The description may show the store’s suburb (for example, “BCF STRATHPINE”) or “BCF.COM.AU” for online orders, which can look unfamiliar at first glance. Check whether a family member or someone with access to your card used it for a purchase or click & collect order.

Does BCF have subscriptions or ongoing membership fees that could explain a recurring charge?

BCF’s loyalty program, Club BCF, is free to join and does not have ongoing membership fees or subscription charges. You should not see a monthly or yearly subscription fee from BCF itself. If you are seeing repeat BCF charges, they are most likely separate purchases (for example, regular fishing bait or camping supplies) rather than an automatic subscription.

What are the most common BCF charge amounts and patterns I might see?

BCF transactions can range from small amounts (around AUD $10–$30) for items like lures, lines, or bait, up to several hundred dollars or more for tents, fridges, kayaks, or boat accessories. Gift card purchases often appear as a round amount (e.g., $50, $100, $200). If you placed multiple online orders or bought several items in quick succession, they may show as separate BCF charges on the same date.

Why do I see a pending BCF charge or a small pre-authorisation on my card?

When you place an online order, use click & collect, or update your payment details, BCF’s payment processor may place a temporary authorisation hold on your card to confirm available funds. This can appear as a pending charge or a small pre‑authorisation amount that may differ slightly from the final total. These holds are usually automatically adjusted to the final purchase amount or released by your bank within a few business days if the order is not completed.

How can I find the receipt or order details for a BCF charge?

If you shopped online, log into your account at bcf.com.au and go to your order history to view invoices and order numbers; confirmation emails also include full purchase details. For in‑store purchases, check your paper receipt or any digital receipt sent to your email or linked to your Club BCF membership. If you no longer have the receipt, contact the store you visited or BCF customer service with the exact date, amount, and last four digits of your card so they can try to locate the transaction.

How do I return an item or request a refund for a BCF purchase?

BCF generally allows returns for most items within a set timeframe (often around 28 days) if the product is unused, in resellable condition, and you have proof of purchase, though policies can vary by product type and promotion. For store purchases, you can usually return the item to any BCF store; for online orders, you may return in‑store or follow the returns instructions provided on bcf.com.au. Refunds are typically processed back to the original payment method, and it can take several business days for the credit to appear on your statement depending on your bank.

How can I cancel or change a BCF online order if I see an unexpected charge?

If you need to cancel or modify an online or click & collect order, contact BCF as soon as possible through the customer service details on bcf.com.au or call the store fulfilling your order. Changes are easiest to make before the order has been packed or dispatched. If the order has already shipped or been collected, you may need to follow the standard returns process to obtain a refund or exchange.

How do I contact BCF about an unfamiliar or incorrect charge on my statement?

Go to bcf.com.au and navigate to the Help or Contact Us section to find current customer service options, which typically include an online contact form and phone support. Provide your full name, the last four digits of the card used, the exact transaction amount, date, and statement description (e.g., “BCF STRATHPINE”). They can verify whether the charge matches a purchase in their system and advise next steps; if they can’t locate a matching transaction, contact your bank or card issuer to investigate possible fraud.

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