About Betterment
Betterment is a digital wealth management company that provides automated investing, retirement accounts (such as traditional and Roth IRAs), taxable brokerage accounts, and cash management products like high-yield cash accounts and checking. Investment accounts are generally carried through Betterment Securities, Betterment’s SEC-registered broker-dealer, and advisory services are provided by Betterment LLC, a registered investment adviser. The platform uses low-cost ETFs and automated portfolio management, including features like rebalancing and tax-loss harvesting for eligible accounts.
A charge labeled “Betterment Sec” on your card or bank statement is typically related to activity in a Betterment-linked account—such as moving money into an investment account, fees debited for advisory services, transaction-related items, or card activity tied to a Betterment checking/debit product. In some cases, you may also see ACH or card descriptors referencing Betterment Securities when funds are settling into or out of an investment account. Monthly or periodic advisory fees may also appear under a similar descriptor.
If you have questions about a Betterment or “Betterment Sec” charge, first log into your Betterment account via the website or mobile app and review your recent transactions, statements, and account activity. Each fee or transfer is usually itemized there with a date and description that should match the charge. If something still looks unfamiliar, contact Betterment support through the in-app chat, secure message, or support email/phone listed on their website. When contacting them, have the transaction date, exact amount, and the last four digits of the card or account ready so they can quickly locate the charge and help resolve disputes or clarify any fees.