BILL

Financial Services96% confidence

BILL is a financial technology company that provides cloud-based software for automating accounts payable, accounts receivable, and spend management for businesses.

San Jose, California, United States
bill.com

About BILL

BILL (legally BILL Holdings, Inc., formerly Bill.com) is a U.S.-based financial technology company that offers an automated financial-operations platform for small and midsize businesses as well as accounting firms and financial institutions. Its cloud software helps companies manage accounts payable and receivable, approvals and workflows, international payments, and corporate card spend in one place, often integrating directly with accounting systems like QuickBooks, Xero, and NetSuite. BILL also operates a large B2B payments network that connects millions of businesses to send and receive electronic payments.([bill.com](https://www.bill.com/about-us?utm_source=openai))

A charge labeled something like “BILL*BILL-26064913556” typically reflects a payment or service processed through the BILL platform. This might be a business paying vendors or contractors via card, a subscription or usage fee for BILL’s software, or a card-funded payment initiated from a BILL account. In many cases, the descriptor includes “BILL*” followed by the business name or a transaction reference, which shows up on the funding card or bank account statement as the party initiating the payment through BILL’s system.([developersupport.bill.com](https://developersupport.bill.com/hc/en-us/articles/215407363-PayBills?utm_source=openai))

If you have questions about a BILL charge, the best first step is to log into your BILL account (if your company uses the service) and review recent payments and billing history for a matching amount and date. For vendor or contractor payments, you may need to contact the paying business (your customer or employer) since BILL processes payments on their behalf and may not be able to discuss account-specific details with recipients. If you still can’t identify the charge, you can contact BILL via their support center on bill.com and, if necessary, follow up with your bank or card issuer to dispute unrecognized transactions. Keeping copies of invoices, payment notifications, and email confirmations makes it easier to match charges to specific payments processed through BILL.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to BILL.

  1. BILL*BILL-26064913556

Frequently Asked Questions

Why do I see a charge labeled “BILL*BILL-xxxxxxxxxxxx” on my card statement?

This descriptor usually indicates a payment that was initiated through the BILL platform, such as a business paying a vendor, contractor, or bill using a credit or debit card. BILL charges the funding card, then disburses the funds to the payee via ACH, check, or other payment method, so the descriptor on your statement references BILL rather than the ultimate recipient. Check with the business that pays you or with your own BILL account activity to match the amount and date.

Could this BILL charge be a subscription fee for using BILL’s software?

Yes. If your organization uses BILL directly, charges from BILL may represent subscription or platform fees, usage-based fees (for example, per-payment charges), or optional services like international payments. In your BILL admin or billing section, you can review your current plan, recent invoices, and billing history to confirm whether a specific charge corresponds to your subscription or usage.([bill.com](https://www.bill.com/about-us?utm_source=openai))

How can I cancel or change my BILL subscription to stop future charges?

An account admin can log into BILL, go to the account or billing settings area, and review the current plan and billing options. From there, you can downgrade, cancel, or modify services according to your contract terms. Make sure to download any needed reports or payment history before closing an account, and confirm the effective cancellation date, as access often continues until the end of the current billing period.

I don’t recognize a BILL charge—how can I verify what it’s for?

Start by matching the exact amount and date to any recent vendor payments, invoices, or reimbursements you’ve processed or received via BILL. If you’re a vendor or contractor, ask the paying company whether they used BILL and if the amount matches a recent invoice. If you have a BILL login, check your payment history and billing statements; otherwise, you can contact BILL support via bill.com with the descriptor details and then, if needed, contact your bank or card issuer to dispute unauthorized transactions.

Are there common amounts or patterns for BILL charges?

BILL charges can appear as recurring monthly or annual subscription fees (often consistent amounts) or as variable-amount transactions matching specific vendor payments, invoice totals, or payment batches. For example, a business might see a monthly platform fee plus separate charges related to card-funded payments or international transactions. Reviewing your internal accounting system alongside BILL’s transaction history is the best way to identify these patterns.

Can BILL place authorization holds or pending charges on my card?

Yes. When you fund a payment with a credit or debit card, BILL may place a temporary authorization on the card to verify available funds before settling the transaction. This can appear as a pending or duplicate-looking charge but is typically adjusted to the final settled amount or released within a few days, depending on your card issuer’s policies.([bill.com](https://www.bill.com/legal/platform-payment-terms?utm_source=openai))

How do I request a refund for a payment processed through BILL?

Refunds for payments processed via BILL are usually handled by the business that initiated the payment, not directly by BILL. If you were overcharged or need a refund, contact the company that billed you and request they issue a refund or reversal through their BILL account. If you suspect fraud or cannot reach the merchant, contact your bank or card issuer to open a dispute, providing any invoices, emails, or screenshots you have.

How can I contact BILL about a suspicious or failed payment?

Go to bill.com and visit the support or help center, where you can access FAQs, submit a support request, or log into your account to use in-product support options. When contacting them, provide the billing descriptor (for example, “BILL*BILL-26064913556”), the exact transaction amount, date, and the last four digits of the card or account that was charged so they can more easily trace the payment within their system.

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