BizCover

Financial Services98% confidence

BizCover is an insurtech company that operates an online platform allowing small businesses to compare and purchase commercial insurance policies from multiple insurers quickly and easily.

Sydney, New South Wales, Australia
bizcover.com.au
Owned by AUB Group

About BizCover

BizCover is an Australian insurtech company based in Sydney that operates an online comparison and purchase platform for small business insurance (bizcover.com.au). It allows sole traders, contractors, and small to medium businesses to compare quotes from multiple insurers in minutes and buy policies online without lengthy paperwork. Through BizCover, customers can arrange cover such as public liability, professional indemnity, business insurance (including contents and stock), cyber insurance, management liability and more, and then manage their policy documents and renewals digitally.

A BizCover charge on your bank or card statement usually relates to payment of an insurance premium or associated fees for a business insurance policy you arranged or renewed through their platform. This could be an annual premium paid upfront, a monthly instalment (if you chose to pay by instalments through a premium funding arrangement), a mid‑term adjustment (for example, if you changed your level of cover or added a new business activity), or a renewal of an existing policy set to automatically continue. You might also see a charge shortly after completing an online application or after starting cover during a “cooling‑off” period—in these cases, the full premium is still processed and then may be partially or fully refunded if you cancel within the allowed timeframe.

If you’re unsure about a BizCover charge, first search your email for “BizCover” to locate policy schedules, tax invoices, or renewal notices that match the amount and date of the transaction. You can also log in to your BizCover online account (or use the “Retrieve your policy” or “MyBizCover” links at bizcover.com.au) to view your active policies, payment history, and invoices. For anything that doesn’t look right—such as duplicate charges, unexpected renewals, or incorrect amounts—contact BizCover using the details on your policy documents or via the Contact/Support section on their website so they can look up your policy, explain the charge, adjust your cover if needed, or discuss cancellation and any eligible refunds under the policy’s terms and cooling‑off rules.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to BizCover.

  1. EZI*BIZ COVER (NO.3) 0 AU
  2. EZI*BizCover Sydney AUS

Frequently Asked Questions

Why did I get charged by BizCover when I already paid my insurance premium?

BizCover may appear more than once on your statement if you have multiple policies, if a renewal processed around the same time as a policy change, or if you moved from annual to monthly instalments. It can also happen if you made a mid‑term adjustment—such as increasing your sum insured or adding an insured location—which results in an additional premium charge. Check the tax invoices in your email or in your BizCover account to see if the new charge corresponds to a policy amendment or new policy.

Does BizCover charge monthly subscription fees for insurance?

BizCover itself is not a subscription like a streaming service; instead, you are paying insurance premiums arranged through their platform. Many business policies are billed annually, but some customers choose a premium funding arrangement that allows them to pay in monthly instalments, so you may see a regular monthly BizCover‑related charge. Review your policy schedule or funding agreement to confirm whether you selected annual payment or monthly instalments and what the regular amount should be.

Why do I see a small or partial BizCover charge that looks like an adjustment?

Smaller BizCover amounts often relate to policy adjustments, such as changing your cover mid‑term, adding or removing insured activities, or updating your turnover or staff numbers. These changes can generate an additional or refunded premium for the remainder of the policy period, which will appear as a smaller debit or credit on your statement. Compare the dates and amounts with any recent change confirmations or updated policy schedules BizCover emailed to you.

How can I cancel my BizCover‑arranged insurance policy and stop future charges?

To cancel, you generally need to contact BizCover directly so they can cancel the policy with the insurer and, if relevant, with any premium funder. You can request cancellation by logging into your BizCover account and using the contact options provided, or by reaching out via the Contact page at bizcover.com.au and quoting your policy number and business details. After cancellation, any further renewals or instalment charges should stop, and you may receive a pro‑rata refund of unused premium if allowed under the insurer’s terms (less any applicable fees).

How do I request a refund for a BizCover charge I don’t recognise or for a policy I no longer need?

Start by confirming whether the charge relates to a current or previous policy by checking your BizCover invoices and policy documents. If you believe the charge is incorrect, or you cancelled within the cooling‑off period listed in your schedule, contact BizCover support with your policy number, business ABN (if applicable), and the exact transaction details. They will review whether a refund or partial refund is permitted under the insurer’s cancellation and cooling‑off rules and advise how and when any approved refund will be processed back to your card or bank account.

How can I contact BizCover about a mystery charge on my card or bank statement?

Go to bizcover.com.au and navigate to the Contact or Help section to find the current phone and email details for their customer service team, or reply to any recent BizCover policy or invoice email you have received. When you contact them, provide the last four digits of the card used, the transaction date and amount, and the business or trading name you might have insured. With this information, BizCover can locate any related policies, explain what the charge is for, and correct any errors if necessary.

Why did BizCover charge me again at renewal when I didn’t actively re‑enter my card details?

Many policies arranged through BizCover are set to automatically renew to avoid unintentionally leaving your business uninsured, using the existing payment method on file. A renewal notice and updated schedule are usually emailed before the renewal date, explaining the upcoming premium, cover, and how to opt out or make changes. If you no longer want the cover or missed the renewal email, contact BizCover promptly; in some cases you may be able to cancel the renewal and receive a refund according to the insurer’s cancellation terms.

What if I see a pending or reversed BizCover charge on my statement?

A pending or briefly reversed BizCover transaction can occur if there was an issue authorising your card or if you modified your policy while payment was processing. In some cases, you may see an initial attempt followed by a successful charge for the final premium amount. If a pending amount does not clear or correct itself within a few business days, contact BizCover with a screenshot or details of the transaction so they can confirm whether payment went through and ensure your policy remains valid.

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