Bolt & Nut

Retail95% confidence

Bolt & Nut Australia is an Australian-owned fastener supplier and online retailer offering a wide range of bolts, nuts, screws, washers and related hardware for industrial, trade and DIY customers.

Murarrie, Brisbane, Queensland, Australia
boltandnut.com.au

About Bolt & Nut

Bolt & Nut Australia is an Australian-owned fastener supplier and online retailer based in Murarrie, Brisbane, Queensland. They specialise in bolts, nuts, screws, washers, anchors and related industrial hardware for construction, manufacturing, maintenance, automotive and DIY customers across Australia. Through their website (boltandnut.com.au) and trade counter/warehouse, they offer individual pieces, bulk quantities, specialty fasteners, stainless and high-tensile options, plus associated hardware and accessories.

A Bolt & Nut charge may appear on your bank or card statement when you place an order through boltandnut.com.au, pay for goods at their Murarrie location, or settle a phone/email order that has been processed on their payment system. Charges can include one‑time retail or trade purchases, bulk/wholesale orders, and shipping or freight fees. In some cases, you may see a temporary pre‑authorisation when you first submit your card details online; this is usually released once the order is confirmed or cancelled. Trade or business account customers may see recurring or periodic charges when consolidated invoices are processed or back‑orders are filled at different times.

To verify a Bolt & Nut charge, start by searching your email for an order confirmation or invoice from boltandnut.com.au around the transaction date, and check any delivery dockets or paperwork that arrived with your goods. If you purchased through a business, workshop or site office, the payment may have been processed under a company card or purchasing card, so check with your accounts or purchasing team. If you still don’t recognise the charge, visit boltandnut.com.au and use their contact or support details (such as their enquiry form or listed phone number) to provide the transaction date, amount and the last four digits of the card used so they can locate the invoice. For possible incorrect or duplicate billing, they can usually re‑send invoices, clarify freight and GST components, adjust errors, or advise of next steps for refunds or charge disputes.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bolt & Nut.

  1. EZI*BOLT NUT AUSTRAL 61731929800 AU
  2. EZI*FIRSTAIDPRO 61457252555 AU

Frequently Asked Questions

Why did I receive a charge from Bolt & Nut on my card?

Most Bolt & Nut charges come from purchasing fasteners or related hardware either via their online store at boltandnut.com.au, over the phone, or in person at their Murarrie, Brisbane location. If your business has a trade or purchasing account, the card may have been used to pay an invoice or back‑order that was processed on a different date than when the goods were originally ordered.

What are typical amounts I might see from Bolt & Nut on my statement?

Bolt & Nut transactions can range from small amounts (e.g. $20–$80 for a few packets of screws or bolts) up to several hundred dollars or more for bulk or industrial orders. The total usually includes GST and any applicable shipping or freight charges. If you ordered multiple items, part‑shipments may result in more than one charge that together match your full order value.

Does Bolt & Nut offer subscriptions or recurring billing for fasteners?

Bolt & Nut generally operates on a per‑order basis rather than a consumer subscription model. However, trade and business customers may have arrangements where regular orders or scheduled deliveries are billed as invoices that are then paid by card or bank transfer. If you see repeat charges, check whether your workplace or workshop has standing orders or automatic re‑stocks set up with them.

Why do I see a small or temporary ‘pending’ charge from Bolt & Nut?

When you place an order online or update your payment details, Bolt & Nut’s payment processor may place a small pre‑authorisation or a pending hold for the order amount to verify your card and available funds. This is not a final charge and should either convert to the exact invoice amount once the order is confirmed or disappear from your pending transactions within a few business days if the order fails or is cancelled. If a pending amount remains or appears duplicated, contact them with your bank’s transaction reference so they can investigate.

How can I get a copy of my Bolt & Nut invoice or receipt to match the charge?

Check your email (including spam/junk folders) for an order confirmation or tax invoice from boltandnut.com.au around the transaction date. If you created an online account, you can usually log in and view past orders and invoices there. If you ordered as a guest or paid in-store and no longer have your docket, contact Bolt & Nut via the contact details on their website and provide the transaction date, amount and the last four digits of your card so they can re‑send the invoice.

How do I cancel or change an order I placed with Bolt & Nut?

If your order has not yet been picked or shipped, Bolt & Nut may be able to cancel it or adjust quantities, sizes or finishes. Reach out as quickly as possible using the phone number or contact form listed at boltandnut.com.au and include your order number and details of the change required. Once goods have been dispatched or collected, changes may be treated as a return and subject to their returns policy.

How can I request a refund or resolve an incorrect Bolt & Nut charge?

Start by confirming that no one else in your household or business used the card for a Bolt & Nut purchase. If the charge still appears incorrect, contact Bolt & Nut with your invoice or order number (if available), the exact transaction amount, and the date on your statement. They can review whether an item was double‑charged, a cancelled order was billed, or freight/GST was misapplied, and advise whether a refund, credit or order adjustment is appropriate. If you suspect fraud and they cannot locate the transaction under your details, notify your bank or card issuer immediately.

How do I contact Bolt & Nut about a mystery charge on my statement?

Visit boltandnut.com.au and use the ‘Contact’ or ‘Customer Service’ section to find their current phone number, email address and/or enquiry form. When you contact them, provide your full name, business name (if applicable), approximate date and amount of the charge, and the last four digits of the card used. This information helps them quickly search their system and confirm what was purchased and who placed the order.

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