Books-A-Million

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Books-A-Million is a large U.S. bookstore chain and online retailer selling new books, magazines, comics, gifts, toys, and media through its stores and booksamillion.com.

Birmingham, Alabama, USA
booksamillion.com

About Books-A-Million

Books-A-Million, Inc. is a major American book retailer operating hundreds of stores across the United States under brands such as Books-A-Million, Bookland, Books & Company, and 2nd & Charles, as well as an e‑commerce site at booksamillion.com. It offers a wide range of books, magazines, manga, comics, collectibles, gifts, toys, games, and media, often with in‑store promotions and loyalty programs. The company is headquartered in Birmingham, Alabama and traces its roots back to a 1917 newsstand in Florence, Alabama.([booksamillion.com](https://www.booksamillion.com/aboutus?utm_source=openai))

A charge labeled similar to “BAM CC SEP 15” may correspond to a Books-A-Million purchase or membership-related transaction, with “BAM” reflecting the company’s common shorthand branding and “CC” indicating a credit-card–processed transaction, while the date (e.g., SEP 15) represents the posting or transaction date. Books-A-Million processes payments for in‑store purchases, online orders at booksamillion.com, and memberships (such as its Millionaire’s Club), any of which could appear as a card charge. Online and catalog orders, preorders, and recurring membership renewals are especially likely to show abbreviated statement descriptors referencing BAM or BAMM.com.([booksamillion.com](https://www.booksamillion.com/?utm_source=openai))

If you’re unsure about a Books-A-Million charge, first compare the amount and date to recent in‑store receipts, online order confirmations, or membership renewal emails. You can log into your booksamillion.com account to review order history, open a support ticket through their Help Center, or contact customer service using the information on their website. If the charge still doesn’t match any known activity, your bank or card issuer can help dispute or block the transaction while you continue investigating, and you may also wish to change your online account password and review any stored cards as a precaution.([booksamillion.com](https://www.booksamillion.com/aboutus?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Books-A-Million.

  1. BAM CC SEP 15

Frequently Asked Questions

What kinds of charges from Books-A-Million typically appear on my card statement?

Books-A-Million charges may come from in‑store purchases, online orders placed at booksamillion.com, preorders that ship later, or renewals of programs like the Millionaire’s Club membership. These may appear under abbreviated descriptors referencing “BAM” or “BAMM.com,” sometimes with additional numbers or dates attached.([booksamillion.com](https://www.booksamillion.com/aboutus?utm_source=openai))

Could a recurring Books-A-Million charge be related to a membership program?

Yes. Books-A-Million offers paid loyalty memberships (often branded as Millionaire’s Club or similar), and these can be set to renew automatically each year using the card on file. Those renewals may generate a yearly charge with a BAM‑related descriptor on your statement, even if you didn’t make a new purchase that day.([sec.gov](https://www.sec.gov/Archives/edgar/data/891919/000119312513162972/d444456d10k.htm?utm_source=openai))

How can I confirm exactly what my Books-A-Million charge was for?

Log into your account at booksamillion.com and check your Order History and Membership/Account sections for orders or renewals dated within a few days of the charge. If you shopped in store, compare the amount to printed or emailed receipts. If you still can’t match it, contact Books-A-Million customer support through their online Help Center or store locator page for assistance identifying the transaction.([booksamillion.com](https://www.booksamillion.com/aboutus?utm_source=openai))

How do I cancel a Books-A-Million membership to stop future recurring charges?

To cancel a paid Books-A-Million membership, sign in to your booksamillion.com account, navigate to your membership or account settings, and follow the instructions to manage or cancel your plan. If you enrolled in store or can’t access your online account, contact customer service using the support options listed on their website and request that auto‑renewal be turned off. Always ask for written or email confirmation of the cancellation.([booksamillion.com](https://www.booksamillion.com/aboutus?utm_source=openai))

How do I request a refund for a Books-A-Million charge I don’t recognize or believe is incorrect?

Start by contacting Books-A-Million customer support with the transaction date, amount, and the descriptor text from your statement. They may be able to locate the order or membership and reverse the charge if it was made in error or associated with an unwanted subscription. If they cannot resolve it, or you suspect fraud, contact your card issuer promptly to dispute the transaction and request a chargeback if appropriate.([bbb.org](https://www.bbb.org/us/al/birmingham/profile/new-books/books-a-million-inc-0463-19003040?utm_source=openai))

Why do I see a pending or temporary Books-A-Million amount that later disappears or changes?

When you place an online order, preorder, or certain in‑store transactions, Books-A-Million (or its payment processor) may place an authorization hold on your card to verify funds. This pending amount can differ slightly from the final settled charge and may fall off if the order is adjusted, canceled, or never completed. This is normal card behavior and the hold usually clears within a few business days.([booksamillion.com](https://www.booksamillion.com/?utm_source=openai))

Can a Books-A-Million charge be tied to magazines or third‑party subscriptions offered at the store?

Some Books-A-Million and 2nd & Charles locations have historically promoted magazine or subscription offers at checkout that are fulfilled by third‑party companies. In those cases, related subscription charges may appear separately from standard BAM purchases and can confuse customers. If you recently agreed to any trial or subscription at the register, check your email and receipts, then contact the subscription provider or Books-A-Million support for clarification or cancellation.([reddit.com](https://www.reddit.com/r/Scams/comments/efcm73?utm_source=openai))

How can I contact Books-A-Million about a suspicious or duplicate charge?

Visit booksamillion.com and use the Help Center to submit a support request or locate customer service contacts, which may include email and phone options. Provide your full name, the last four digits of the card, the amount, the date of the charge, and the exact statement descriptor (for example, including any “BAM” or “BAMM.com” wording) so they can research the transaction. If you suspect fraud, also alert your bank or card issuer immediately.([booksamillion.com](https://www.booksamillion.com/?utm_source=openai))

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