Burgundy Liquor Pty Ltd

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Independent bottle shop and liquor store retailing wine, beer, spirits and other alcoholic beverages to local customers in Southbank, Victoria.

8 Dorcas Street, Southbank, VIC 3006, Australia

About Burgundy Liquor Pty Ltd

Burgundy Liquor Pty Ltd is an independent bottle shop and liquor retailer located at 8 Dorcas Street, Southbank, VIC 3006, Australia. They specialize in retail sales of alcoholic beverages, including wine, beer, cider, pre‑mixed drinks, and spirits, serving local residents, office workers, and visitors in the Southbank area. As a neighborhood bottle shop, purchases are typically made in person at the store counter or via phone-based orders for pickup or local delivery, depending on their current services and policies.

A charge from “Burgundy Liquor Pty Ltd” on your bank or card statement most often indicates an in‑store purchase of alcohol or related retail items made at their Southbank location. The description line may include variations like “BURGUNDY LIQUOR SOUTHBANK” or similar. Charges are generally one‑time transactions for individual purchases, but you may also see multiple small charges if you made separate visits or split payments. In some cases, a small “pending” or pre‑authorization amount may appear temporarily if your card was inserted, tapped, or used to open a tab before the final total was processed.

To verify or resolve questions about a Burgundy Liquor charge, start by checking your recent receipts, delivery slips, text/email order confirmations, or your phone’s map history to see if you visited a bottle shop in Southbank on that date. Compare the transaction date and amount with any purchases of wine, beer, or spirits you (or another cardholder on the account) may have made. If you still don’t recognize the charge, use the contact details printed on your receipt or shown in the transaction descriptor in your online banking to call the store and ask them to look up the transaction by date, time, and amount. For disputed charges, contact both the merchant and your bank or card issuer promptly so they can investigate, cancel any unauthorized use, and advise on refunds or chargebacks where appropriate.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Burgundy Liquor Pty Ltd.

  1. BURGUNDY LIQUOR P/L SOUTHBANK AUS
  2. BURGUNDY LIQUOR P/L\8B DORCAS STREET\SOU

Frequently Asked Questions

What types of purchases usually result in a charge from Burgundy Liquor Pty Ltd?

Most charges from Burgundy Liquor Pty Ltd come from in‑store purchases of alcoholic beverages such as wine, beer, spirits, pre‑mixed drinks, and occasionally soft drinks or snacks available at the bottle shop. The charge will typically match the total printed on your till receipt from their Southbank store, including any taxes, deposits, or delivery fees (if they arranged local delivery).

Why do I see a small or duplicate pending charge from Burgundy Liquor on my card?

You may see a small or duplicate pending amount if the store’s payment terminal placed an authorization hold when your card was first tapped, inserted, or used to open a tab, and then processed the final total as a separate transaction. The smaller pre‑authorization or duplicate pending charge usually disappears automatically within a few business days once your bank releases the hold. If a pending amount posts as a second completed charge, contact both Burgundy Liquor (using the number on your receipt or statement) and your bank to have it reviewed.

Does Burgundy Liquor offer subscriptions or recurring billing for alcohol deliveries?

Burgundy Liquor operates primarily as a traditional retail bottle shop, so most customers are charged per visit or per order only. If they offer any recurring delivery or “wine club” style services, these would appear as repeat charges at regular intervals that match the terms you agreed to when signing up. If you see recurring charges you don’t recognize, ask the store to confirm whether you enrolled in any ongoing order or account arrangement.

How can I get a copy of my receipt for a Burgundy Liquor transaction?

If you’ve lost your receipt, contact Burgundy Liquor using the phone number or contact details shown on your bank statement or from a previous docket. Provide the approximate date, time, card type, and exact amount of the charge so they can search their point‑of‑sale records and, if available, reprint or email you a copy. Your bank statement alone is usually not enough for returns or tax records, so it’s best to request an itemized receipt directly from the store.

How do I request a refund or return for a purchase from Burgundy Liquor Pty Ltd?

Refund and return policies for alcohol can vary, but most bottle shops will only accept returns for unopened products in saleable condition and may require the original receipt. Visit or call the store to ask about their specific policy and bring your card, receipt, and the items in question. If a mistaken or duplicate card charge occurred, the merchant can usually process a refund back to the original payment method once they verify the transaction.

Can I cancel a standing order or regular delivery with Burgundy Liquor?

If you have arranged a recurring order or regular delivery directly with Burgundy Liquor, you’ll need to contact the store to change or cancel it—this is not something your bank can modify. Ask them to confirm in writing (by SMS or email, if they offer it) that any scheduled orders or payments have been cancelled and check your next statement to ensure no further charges appear. If you cannot reach them or they continue to bill you after cancellation, then contact your bank to discuss blocking or disputing future charges.

What are common charge amounts I might see from Burgundy Liquor Pty Ltd?

Common amounts can range from small purchases (for a single bottle or a few beers) around AU$15–$40, up to larger totals of AU$80 or more for mixed cases, premium spirits, or bulk purchases. If the amount on your statement doesn’t seem to match what you typically spend at a bottle shop, check whether the transaction date coincides with a party, event, or group purchase you may have paid for on your card.

How can I contact Burgundy Liquor if I don’t have my receipt?

Look at the full transaction details in your online banking or card app; many banks include a phone number or merchant descriptor you can tap to call. You can also search online for “Burgundy Liquor 8 Dorcas Street Southbank VIC” to find up‑to‑date contact details or business listings. When you reach them, have your card’s last four digits, transaction date, and amount ready so they can quickly locate your purchase in their system.

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