Business Fuel Cards Pty Ltd

Financial Services95% confidence

Business Fuel Cards Pty Ltd is an Australian fleet fuel card and expense management provider that operates the multi-branded FleetCard program, helping businesses manage fuel and vehicle-related costs.

Sydney, New South Wales, Australia
bfcards.com.au
Owned by FleetCor Technologies, Inc.

About Business Fuel Cards Pty Ltd

Business Fuel Cards Pty Ltd is an Australian private company that issues and manages fleet fuel cards and related expense management services, primarily under the FleetCard brand. Its products are designed for businesses that operate vehicle fleets, allowing drivers to purchase fuel and authorized vehicle-related goods and services at a wide network of participating service stations and merchants across Australia. The company provides tools for consolidated billing, reporting, spending controls, and fraud monitoring so businesses can better manage and analyse their fuel and fleet expenses.([bfcards.com.au](https://www.bfcards.com.au/?utm_source=openai))

A charge from Business Fuel Cards Pty Ltd usually appears on a statement when a business holds a FleetCard or similar fuel card account, and employees use those cards to purchase fuel, lubricants, vehicle maintenance, or other approved supplies. These charges may be seen as periodic consolidated invoices (for all card usage during a billing cycle) rather than individual transactions from each petrol station. In some cases, you may also see small pending or test authorisations when a new card is activated or when the system verifies a payment method.([fleetcard.com.au](https://www.fleetcard.com.au/terms-conditions/?utm_source=openai))

If you have questions about a Business Fuel Cards charge, start by checking your company’s fleet or fuel card records, recent FleetCard statements, and internal expense reports to match the amount and date to a specific vehicle or driver. Account holders can log into the FleetCard/Business Fuel Cards online portal or support centre to review transactions and card limits, and they can contact customer service via the published phone number or email for billing disputes, card cancellation, or misuse concerns. For unresolved issues, the business account holder (not individual drivers) will generally need to contact Business Fuel Cards directly, as the contract and invoicing relationship is between the company and Business Fuel Cards, not the individual fuel stations.([bfo.bfcards.com.au](https://bfo.bfcards.com.au/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Business Fuel Cards Pty Ltd.

  1. Business Fuel Cards Pty Ltd

Frequently Asked Questions

Why do I see a charge from Business Fuel Cards Pty Ltd instead of the petrol station name?

Business Fuel Cards consolidates purchases made with its fuel cards (such as FleetCard) into centralised invoices billed directly to the account holder. Instead of individual petrol station names, your statement typically shows Business Fuel Cards Pty Ltd or FleetCard for all fuel and authorised vehicle-related purchases made during the billing period.

What types of transactions are typically billed by Business Fuel Cards Pty Ltd?

Charges from Business Fuel Cards usually represent fuel purchases, lubricants, car washes, tolls, and other authorised vehicle-related expenses made using a FleetCard or similar card at participating merchants. The specific items and merchant categories allowed depend on the controls and restrictions set by the account holder on each card.

How can I check which driver or vehicle made a Business Fuel Cards transaction?

Account administrators can log into the FleetCard or Business Fuel Cards online portal to view detailed transaction data, including date, time, merchant, amount, card number, and often driver or vehicle references. If you do not have portal access, contact your company’s fleet or finance manager, who can run transaction reports linked to each driver or vehicle.

How do I dispute a charge or report suspected fuel card misuse with Business Fuel Cards?

First, verify the transaction internally by checking trip logs, fuel dockets, and driver records. If the charge still appears incorrect or fraudulent, the account holder should contact Business Fuel Cards customer service using the phone number or email listed on the invoice or on bfcards.com.au. Provide card details, transaction date, amount, and any supporting documentation so they can investigate and, if appropriate, reverse or credit the charge.

Can I cancel or block a specific fuel card managed by Business Fuel Cards?

Yes. Account administrators can usually cancel, suspend, or restrict individual cards through the FleetCard/Business Fuel Cards online portal, or by calling customer service. This is recommended immediately if a card is lost, stolen, or believed to be compromised, to prevent further unauthorised transactions.

Why do I sometimes see multiple Business Fuel Cards charges in a short period?

Depending on your billing setup, Business Fuel Cards may issue invoices on a weekly, fortnightly, or monthly cycle, and some businesses may have more than one account or card group. Multiple charges can reflect separate account numbers, different billing cycles, or adjustments and credits processed after the initial invoice. Reviewing your invoices or portal transaction history will usually clarify how the amounts are broken down.

Does Business Fuel Cards place temporary authorisation holds on my payment method?

In some cases, particularly when a new direct debit or card-on-file arrangement is set up, Business Fuel Cards or its payment processor may place a small temporary authorisation to validate the payment method. These holds are not final charges and should drop off your bank account automatically within a few days once the verification is complete.

How can I contact Business Fuel Cards about my account or a specific charge?

The primary contact details are listed on Business Fuel Cards or FleetCard invoices and on their website. Typically you can reach them by calling the listed 1300 customer service number or by emailing the support address shown on bfcards.com.au. Account holders can also use the online support centre or contact forms available via the login portals to raise billing queries or service requests.

This merchant is in the Financial Services category

Browse all

Related Merchants

Spotto
Circumtec
Live Payments
CabFare
JIM.com

Compare Business Fuel Cards Pty Ltd

vsSpottovsCircumtecvsLive Payments

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you