Caribe Federal Credit Union

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Caribe Federal Credit Union is a member-owned financial cooperative based in Puerto Rico that offers savings accounts, loans, credit cards, and other banking services to its members.

San Juan, Puerto Rico
caribefederal.com

About Caribe Federal Credit Union

Caribe Federal Credit Union is a not-for-profit, member-owned financial institution serving individuals and families in Puerto Rico. As a federal credit union, it offers a range of traditional banking products such as checking and savings accounts, personal and auto loans, mortgages, credit cards, and online and mobile banking services. Membership is typically based on eligibility criteria such as employer groups, community ties, or other defined fields of membership.

A charge from Caribe Federal Credit Union on a bank or card statement usually relates to one of their financial products or services. Common reasons include loan payments, credit card purchases or fees, ATM withdrawals or surcharges, account service fees, or transfers between accounts. You may also see their name associated with electronic payments, automatic debits you have set up (such as for loan repayments), or charges tied to a Caribe Federal-issued debit or credit card.

If you have questions about a charge, the best first step is to log in to your Caribe Federal Credit Union online or mobile banking account and review recent transactions and statements for more detail. For disputed or unfamiliar charges, contact their member services or card services department using the phone numbers or contact options listed on their official website or on the back of your card. Keep any relevant receipts, loan documents, or screenshots handy when you call, and report suspected fraud or lost/stolen cards as soon as possible so they can block the card and investigate the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Caribe Federal Credit Union.

  1. Caribe Federal Credit Union

Frequently Asked Questions

Why do I see a charge from Caribe Federal Credit Union on my statement?

A charge from Caribe Federal Credit Union typically comes from activity on one of your accounts with them—such as a debit or credit card purchase, an ATM withdrawal fee, a loan payment, or an account service fee. Log in to online or mobile banking to match the date and amount to a specific transaction.

Can Caribe Federal Credit Union appear as the merchant for card purchases?

Yes. If you use a debit or credit card issued by Caribe Federal Credit Union, some payments—especially ATM withdrawals, loan payments, or certain electronic transfers—may show the credit union’s name as the merchant on your statement rather than the individual business.

How do I dispute an unfamiliar or fraudulent charge from Caribe Federal Credit Union?

If you suspect a fraudulent or incorrect charge, contact Caribe Federal Credit Union’s member or card services immediately using the number on the back of your card or listed on their website. They can block your card if needed, open a dispute, and guide you through completing any required forms or affidavits.

How can I see more details about a Caribe Federal Credit Union transaction?

Sign in to Caribe Federal Credit Union’s online or mobile banking platform and review your recent transactions. There you can usually see the posting date, transaction type, account used, and sometimes additional merchant information that may not appear on your external bank or aggregator statement.

Does Caribe Federal Credit Union charge monthly account or service fees?

Depending on the account type, Caribe Federal Credit Union may charge certain maintenance, overdraft, or service fees. Check the fee schedule available on their website or in your account-opening documents, or contact member services for an explanation of any specific fee line item you see.

Why is there a pending or temporary Caribe Federal Credit Union card charge?

Pending or temporary charges can occur when merchants place an authorization hold on your Caribe Federal debit or credit card—common with gas stations, hotels, or car rentals. These authorizations may initially appear under Caribe Federal Credit Union and will typically update or drop off once the final amount is settled.

How do I cancel an automatic payment or transfer set up through Caribe Federal Credit Union?

To cancel or change an automatic payment or transfer, log in to your online or mobile banking and review scheduled payments or transfers. If you can’t modify it there, contact Caribe Federal Credit Union directly and provide details of the payment (amount, frequency, payee) so they can assist with stopping or amending it.

How can I contact Caribe Federal Credit Union about a billing or account issue?

Visit caribefederal.com for up-to-date phone numbers, branch locations, and secure messaging options. You can also use the contact information on your statement or the back of your debit or credit card to reach the appropriate department for transaction or billing questions.

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