Charlestown Square

Retail70% confidence

Charlestown Square is a large regional shopping centre in Charlestown, New South Wales, featuring hundreds of retail, dining, and entertainment tenants.

Charlestown, New South Wales, Australia
charlestownsquare.com.au
Owned by The GPT Group

About Charlestown Square

Charlestown Square is a major regional shopping centre located at 30 Pearson Street in Charlestown, a suburb of Lake Macquarie near Newcastle, New South Wales, Australia. It is the largest shopping centre in the Hunter Region, with more than 200–280 stores (depending on how they are counted), including supermarkets, department stores, fashion retailers, specialty shops, restaurants, cafés, cinemas, and entertainment venues such as bowling and arcade attractions. The centre is owned and managed by The GPT Group, a large Australian property group, and serves as a key retail and social hub for the surrounding region.([en.wikipedia.org](https://en.wikipedia.org/wiki/Charlestown_Square?utm_source=openai))

A card charge with a descriptor like “charlestown 1671” likely relates to a purchase made at a retailer or service located within Charlestown Square, or potentially a centre-managed fee such as parking or a gift card purchase. Individual stores inside the centre often appear on statements with variations of “Charlestown” plus a store number or abbreviated name, so the descriptor may represent a specific tenant’s internal store ID rather than the centre’s marketing name. One‑time charges are typically for in‑store purchases (retail, groceries, dining, entertainment), while recurring charges could stem from services in the centre such as fitness memberships, salons, or subscription-style services run by tenants.

To verify or resolve questions about this charge, cardholders should first cross‑check the transaction date and amount against their own visit history (receipts, calendar entries, loyalty‑app records) for Charlestown Square. If the specific tenant isn’t obvious, contacting the card‑issuing bank can sometimes reveal the full underlying merchant name or terminal ID. You can also reach out to Charlestown Square’s customer service or information desk—via the contact details on their official website—to ask which tenants use a given store or terminal number, or visit the centre’s management office with your statement details. If the transaction appears fraudulent, report it to your bank immediately so they can block the card and investigate; for legitimate but disputed purchases (returns, incorrect amounts), it’s usually quickest to resolve directly with the specific store inside Charlestown Square where the transaction occurred.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Charlestown Square.

  1. charlestown 1671

Frequently Asked Questions

Why does my bank statement show a charge as “charlestown 1671” instead of a specific store name?

Many stores inside Charlestown Square share payment terminals or use internal store or terminal IDs that appear in bank descriptors. As a result, your statement may show a generic label like “charlestown” plus a number (such as 1671) rather than the full store brand. Your bank may be able to see the full merchant name, and centre management can sometimes identify which tenant uses that terminal number.

What types of purchases at Charlestown Square most commonly show up as card charges?

Common card charges at Charlestown Square include in‑store retail purchases (fashion, electronics, homewares), supermarket and grocery spends, dining in the cafés and restaurants, cinema tickets and entertainment venues, plus occasional fees for services such as salons, medical or health providers, or fitness operators located in the centre.

Could this “charlestown 1671” charge be for parking at Charlestown Square?

It is possible, depending on how the centre’s parking system and payment terminals are configured at the time of your visit. Some centres route parking payments or validation kiosks through merchant IDs that appear as “Charlestown” plus a numerical code. Check whether you parked at the centre on that date, and if unsure, contact Charlestown Square customer service or your bank to confirm the underlying merchant type.

How can I find out which specific store inside Charlestown Square charged my card?

Start by matching the date, time, and amount to your memory or receipts from a visit to Charlestown Square. If that doesn’t help, contact your bank and ask if they can provide the full merchant name and address attached to the transaction. You can also call or email Charlestown Square’s customer service via their website and ask if they can identify which tenant uses the relevant terminal or store number shown in the descriptor.

How do I request a refund for a charge that occurred at a Charlestown Square store?

Refunds must be handled by the individual tenant that processed your payment. Locate your receipt or bank record showing the date, amount, and approximate time of the transaction, identify the likely store in Charlestown Square, and contact that store directly—either in person or via phone/email. If the merchant refuses a valid refund or you suspect an error, you can then raise a dispute with your card‑issuing bank, supplying any documentation you have.

Can I stop recurring charges linked to a service or membership at Charlestown Square?

Yes. If a tenant in Charlestown Square (for example, a gym, health clinic, or subscription‑based service) is billing you regularly, you’ll need to follow that business’s cancellation policy—usually by contacting them to cancel in writing, online, or in person, and confirming the final billing date. If charges continue after cancellation, provide proof of cancellation to your bank and request assistance with a dispute or a block on future payments.

What should I do if I don’t recognize a Charlestown Square–related transaction and suspect fraud?

Immediately contact your card‑issuing bank or card network using the number on the back of your card, report the transaction as potentially fraudulent, and ask to have your card blocked and replaced. The bank can investigate, initiate a chargeback if appropriate, and may request that you review other recent transactions. You can also review where your physical card has been used—if you still have the card and have not visited Charlestown Square on that date, that strongly supports a fraud claim.

How can I contact Charlestown Square for help identifying a charge?

Visit charlestownsquare.com.au for current contact details, including the centre’s main phone number, email address, and customer service information. When you contact them, have your statement handy with the transaction date, amount, and descriptor (including the number such as 1671). While they cannot access your bank records, they may be able to tell you which tenants or facilities use particular terminal or store numbers so you can follow up with the correct business.

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