Question 1

Why does my statement show a charge from “CES 6 MONROE NC” instead of City Electric Supply?

Accepted Answer

City Electric Supply often appears on card statements in an abbreviated form such as “CES” plus a branch identifier and city. In this case, “CES 6 MONROE NC” refers to the City Electric Supply branch in Monroe, North Carolina (branch 0006). The charge represents electrical materials or related products purchased through that local branch’s point‑of‑sale system.([cdn.ces.marketing](https://www.cdn.ces.marketing/assets/images/BC-Backs/Charlotte.pdf?utm_source=openai))

Question 2

What kind of purchases typically generate a City Electric Supply charge?

Accepted Answer

Most City Electric Supply charges come from purchasing electrical materials—such as wire, conduit, breakers, devices, lighting, or tools—at a local branch counter, through a call‑in order, or via an account sale that is settled by card. Contractors and maintenance staff commonly use CES stores as their primary material house, so large project buys, small service‑call parts, and emergency repairs can all produce a CES charge on your card.([us.kompass.com](https://us.kompass.com/c/city-electric-supply/usm30612727/?utm_source=openai))

Question 3

Could this CES Monroe charge be from my electrician buying parts for a job at my home or business?

Accepted Answer

Yes. Many electricians and contractors source parts from City Electric Supply and then either charge your card directly at the branch with your authorization or pass the material cost through on your invoice. If you recently had electrical work done in the Monroe, NC area, ask your contractor whether they purchased materials from City Electric Supply Monroe around the transaction date and to provide a copy of their CES invoice.([blog.cityelectricsupply.com](https://blog.cityelectricsupply.com/a-final-word-from-vp-of-operations-jim-lawson-after-nearly-45-years-at-ces/?utm_source=openai))

Question 4

How can I get a detailed receipt or invoice for a “CES 6 MONROE NC” transaction?

Accepted Answer

You can contact the City Electric Supply Monroe branch and provide the transaction date, approximate time, and exact charge amount shown on your bank statement. The branch can typically look up the sale in their system and reprint or email an invoice. If the purchase was made through a contractor’s account, you may need to request the invoice directly from that contractor, as the CES account will usually be listed under the contractor’s business name.([cdn.ces.marketing](https://www.cdn.ces.marketing/assets/images/BC-Backs/Charlotte.pdf?utm_source=openai))

Question 5

Does City Electric Supply place temporary authorization holds on cards?

Accepted Answer

Individual CES branches may place an authorization hold when they first run your card—especially for large or keyed‑in transactions—to verify available funds. This can appear as a pending charge for the order amount or slightly more. These holds usually clear within a few days, leaving only the final settled charge. If a pending CES amount doesn’t match the final invoice after a week, contact the Monroe branch and your card issuer to confirm which amount actually posted.([us.kompass.com](https://us.kompass.com/c/city-electric-supply/usm30612727/?utm_source=openai))

Question 6

Can I have City Electric Supply remove my card from their system or stop future charges?

Accepted Answer

Most CES branches do not keep full card numbers on file, but they may save a tokenized payment profile or use your card only at the time of purchase. To prevent future use, ask the Monroe branch not to store or reuse your card information for phone orders and decline to authorize your contractor to run materials through your card at CES. If you suspect unauthorized use, immediately contact your bank or card issuer to cancel the card and dispute any suspicious CES transactions.([linkedin.com](https://www.linkedin.com/company/cityelectricsupplyusa?utm_source=openai))

Question 7

How do I dispute a City Electric Supply charge that I don’t recognize?

Accepted Answer

Start by checking with anyone who has access to your card (family members, employees, or contractors) to see if they made a purchase at City Electric Supply Monroe on that date. If no one recognizes it, call the Monroe branch with the transaction details to see if they can identify the buyer, ticket number, or company name tied to the sale. If it still appears unauthorized, file a dispute with your card issuer, who can investigate and may reverse the transaction while they contact the merchant’s bank for documentation.([bbb.org](https://www.bbb.org/us/fl/pensacola/profile/wholesale-electric-supplies/city-electric-supply-co-0683-90009784?utm_source=openai))

Question 8

Is City Electric Supply part of a larger corporate group, and does that affect how charges appear?

Accepted Answer

Yes. City Electric Supply in North America is part of the broader City Electrical Factors Group, under the Labora Group holding company, but local branches operate with considerable autonomy.([ces.upstairs.dev](https://ces.upstairs.dev/company-history/?utm_source=openai)) On statements you’ll usually see the local CES branch label (such as “CES 6 MONROE NC”) rather than the parent group name, so differing CES descriptors on your card usually still refer to the same corporate family, just different branches or regions.

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