About Cleo
Cleo is a fintech company that provides an AI-powered money management app focused on helping users budget, track spending, and access small cash or salary advances. Through the Cleo app, users can connect their bank accounts, receive personalized insights about their finances, and, if eligible, request short-term advances to bridge gaps between paychecks. These advances are typically relatively small amounts and are repaid automatically on the user’s next payday or on an agreed date.
A charge labeled “CLEO SALARY ADVANCE” on your statement usually relates to either the repayment of a cash/salary advance you took through the Cleo app or associated fees (such as express funding or subscription/plus features, depending on your plan). You may see these charges periodically around your payday, or shortly after you receive an advance. In some cases, you might also see a small test or verification transaction when you first connect a card or bank account.
If you don’t recognize this charge, first open the Cleo app (or sign in on their website) and review your recent advances, repayment schedule, and subscription status. You can usually find exact amounts, dates, and receipts in the app’s transactions or billing section. If you still have questions, contact Cleo’s support through in-app chat or their help center, and provide a screenshot of the statement line. If you suspect fraud or you no longer use Cleo, you should also contact your bank or card issuer to dispute unrecognized charges and, if necessary, cancel or replace the card on file.