ClickPay

Financial Services90% confidence

ClickPay is an online payment platform that processes rent, condo/HOA dues, and other property-related payments on behalf of property management companies and landlords.

Hackensack, New Jersey, USA
clickpay.com
Owned by RealPage, Inc.

About ClickPay

ClickPay is a payment processing platform used by property management companies, landlords, and homeowner associations to collect rent, fees, and other property-related charges. Residents and owners can pay online via ACH (bank transfer), credit card, or debit card, and the funds are routed to the relevant property manager or association. ClickPay was acquired by RealPage, Inc., a major provider of property management software and services.

A charge labeled like “ClickPay PROPRTYPAY” typically appears on a bank or card statement when you pay rent, condo or HOA dues, parking, storage, move-in fees, or other residential charges through a property manager’s online portal powered by ClickPay. These can be one-time payments (such as a move-in fee) or recurring monthly debits if you have set up automatic payments.

If you don’t recognize this charge, first check your lease documents, resident portal, or HOA portal to see if ClickPay is listed as a payment provider, and review your recent payment history there. You can log into your ClickPay or property portal account to view receipts and transaction details matching the amount and date on your statement. For further questions, contact your building or association’s management office or ClickPay support via their website, and have the exact charge amount and transaction date handy to help them locate the payment.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ClickPay.

  1. ClickPay PROPRTYPAY 260803 81372412 676.382.95FSQ0N7 270283316 81372412 0R00000091004334560373N

Frequently Asked Questions

Why do I see a charge from ClickPay PROPRTYPAY on my statement?

This usually indicates you made a property-related payment (such as rent, condo/HOA dues, or a building fee) through an online portal that uses ClickPay to process transactions on behalf of your property manager or association.

What types of payments are commonly processed through ClickPay?

ClickPay is commonly used for monthly rent, condo or HOA dues, parking and storage fees, move-in or move-out fees, application fees, and other charges billed by your property manager or association.

How can I confirm which property or unit a ClickPay charge is for?

Log into your resident or owner portal (or directly into your ClickPay account, if you have one) and review your payment history. Each transaction will list the property, unit, and line items associated with the payment, allowing you to match them to the charge on your bank or card statement.

How do I cancel or change an automatic payment set up through ClickPay?

Sign in to your ClickPay or property management portal, go to the payments or autopay section, and modify or cancel any scheduled or recurring payments there. Make changes before your next due date to prevent another automatic charge.

How can I request a refund for a ClickPay transaction I believe is incorrect?

Refunds are typically controlled by your property manager or association, not ClickPay directly. Contact your leasing office, building management, or HOA/condo management with your payment receipt and statement details; they can initiate any necessary refund through the ClickPay system.

Are there extra fees when paying through ClickPay?

Depending on your property’s configuration, there may be convenience fees for using a credit or debit card, while ACH/bank transfer payments may be free or lower cost. Fee details are usually shown at checkout in your payment portal before you confirm the transaction.

Why do I see multiple ClickPay-related numbers or codes next to the descriptor?

The additional numbers in the descriptor often represent internal transaction IDs, property or account references, or batch numbers used by ClickPay and your property manager to reconcile payments. They help support staff locate the exact transaction if you have a billing question.

How do I contact support about a ClickPay charge I don’t recognize?

Start by contacting your property manager or HOA/condo management office, as they can access your account and billing history. You can also visit clickpay.com and use their support resources or help/contact options, providing the transaction date, amount, and descriptor as it appears on your statement.

This merchant is in the Financial Services category

Browse all

Related Merchants

Spotto
Circumtec
Live Payments
CabFare
JIM.com

Compare ClickPay

vsSpottovsCircumtecvsLive Payments

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you