Coin Master

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Coin Master is a mobile casual game developed by Moon Active that features slot-machine mechanics, village building, and social raids/attacks on other players. Charges typically relate to in-app purchases of spins, coins, or special bundles.

Tel Aviv, Israel
Owned by Moon Active Ltd.

About Coin Master

Coin Master is a popular mobile game for iOS and Android devices developed and published by Moon Active. The game combines slot-machine style spins with light strategy and social elements, allowing players to build and upgrade villages, raid and attack other players’ bases, and collect cards. Revenue comes primarily from in-app purchases of virtual items such as extra spins, coins, chests, special event packs, and limited-time promotional bundles.

A charge labeled “coinmaster” (or similar) on your bank or card statement is usually related to an in-app purchase made within the Coin Master game, often processed via Apple’s App Store, Google Play, or directly via a payment processor tied to your app store account. These can be one-time purchases—such as a discounted spins pack—or multiple small charges if several purchases were made in a short period. In some cases, family-sharing or a linked child’s device can generate unexpected Coin Master charges if purchase controls are not enabled.

If you do not recognize a Coin Master charge, first check the purchase history in the app store associated with your device (Apple ID for iOS, Google account for Android) under “Purchase History” or “Order History” and look for Coin Master or Moon Active entries on the same date and amount. You can also review receipts emailed by Apple or Google. For disputed or unauthorized purchases, use the refund or “Report a Problem” tools provided by Apple or Google Play, as they handle billing for most Coin Master transactions. If you still have questions, contact Moon Active’s support through the in-game help center or their official website, then follow up with your card issuer if you suspect fraud.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Coin Master.

  1. coinmaster

Frequently Asked Questions

Why do I see a charge labeled “coinmaster” on my credit or debit card?

This charge usually corresponds to an in-app purchase made in the Coin Master mobile game—such as spins, coins, chests, or a special offer bundle—processed through the Apple App Store, Google Play, or another app marketplace linked to your card.

How can I verify what was purchased in Coin Master for a specific charge amount?

Check your Apple App Store or Google Play order history for the same date and amount; look for entries listing Coin Master or Moon Active. The order details will show the exact product (e.g., spins pack, coin pack, or event offer) associated with that charge.

Does Coin Master have subscriptions or is it all one-time purchases?

Coin Master primarily uses one-time in-app purchases for virtual items and limited-time offers, not traditional recurring subscriptions. However, frequent or repeated purchases might appear on your statement like a pattern, even though each is a separate transaction.

How do I request a refund for a Coin Master purchase I didn’t mean to make?

Refunds for Coin Master purchases are handled by the platform where you bought them. For iOS, go to reportaproblem.apple.com and select the relevant order. For Android, visit play.google.com > Order history and click “Report a problem.” Choose the most accurate reason and submit your request; outcomes are at Apple or Google’s discretion.

How can I prevent accidental or unauthorized Coin Master charges in the future?

Enable purchase authentication on your device and app store account. On iOS, require Face ID/Touch ID or password for every purchase; on Android, enable authentication for all purchases in Google Play. If children use your device or family account, set up parental controls and approval requirements before any in-app purchase is allowed.

Why do I see multiple small Coin Master charges on the same day?

Coin Master often offers small, time-limited deals for spins or coins, and each accepted offer becomes a separate in-app purchase. If you or someone with access to your device accepted several offers, they will appear as multiple individual charges rather than a single combined payment.

How do I contact Coin Master support about a billing question?

Open the Coin Master app, go to the in-game menu or settings, and select “Support” or “Help” to submit a ticket with your Player ID and screenshots of the charge. You can also visit coinmastergame.com and use the support/contact links there, but for billing disputes, Apple or Google should still be contacted first.

Can Coin Master place temporary authorization holds on my card?

In most cases, app store platforms like Apple and Google may place small temporary authorization holds when verifying a new payment method or after multiple purchase attempts. These can appear similar to Coin Master charges but usually disappear automatically within a few days if no completed purchase is processed.

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