About Cole Brands
Cole Brands is a promotional products and branded apparel firm that helps companies, schools, and organizations create custom-branded merchandise. Based in Colorado Springs, Colorado, they offer a wide range of items such as clothing, drinkware, bags, tech accessories, office supplies, and event giveaways, all of which can be imprinted with a client’s logo or campaign messaging. Their services typically include product sourcing, decoration (screen printing, embroidery, engraving, etc.), and support with design and branding to ensure a cohesive look across marketing materials.
A charge from Cole Brands on a card statement usually represents a purchase of custom promotional items or branded apparel, often placed by or on behalf of a business, team, or organization. This might be a one-time order for an event, uniforms for staff, or recurring purchases for ongoing marketing campaigns. Orders are often placed online or through a sales rep, and payment may be processed only after order details (artwork, quantities, and final pricing) are confirmed.
If there are questions about a Cole Brands charge, customers should first check internal records (such as marketing, HR, athletics, or student-life departments) for recent promo or apparel orders. Order confirmations and invoices are typically sent by email, and organizations may also track purchases through an internal PO or job number. To resolve billing questions, request copies of invoices, or discuss refunds or order changes, customers can contact Cole Brands directly via the phone number or email listed on their website. It’s also helpful to verify the billing amount against quoted pricing, including decoration, setup, and shipping charges, since these can affect the final total.