CosmoProf is a professional beauty supply retailer that sells salon-quality hair, nail, and skincare products primarily to licensed cosmetologists and beauty businesses.
CosmoProf is a professional beauty supply chain operated by Beauty Systems Group, a subsidiary of Sally Beauty Holdings. It focuses on serving licensed cosmetologists, salons, barbershops, and other beauty professionals with a wide range of products, including professional hair color, hair care, styling tools, nail products, skincare, and salon equipment. The brand operates physical stores across the United States and Canada as well as an online store for professional customers.
A charge with a descriptor like “Online Store 707-748-4800 TX” is often associated with CosmoProf or Beauty Systems Group’s professional beauty supply operations, and public purchasing card reports explicitly link the phone number 707‑748‑4800 to CosmoProf store #8971 and Beauty Systems Group in Benicia, California. ([manta.com](https://www.manta.com/c/mm75c23/beauty-systems-group-west?utm_source=openai)) This type of charge typically appears when a licensed professional places an order through CosmoProf’s online store or is billed via a centralized or regional billing system that may reference Texas in the descriptor due to corporate or processing locations. Transactions can be one‑time product purchases, recurring purchases placed through an account, or phone/online orders fulfilled through a local store.
If you have questions about this charge, the best first step is to log into your CosmoProf or Beauty Systems Group professional account and review recent orders and invoices, including any online orders or auto‑shipments. Check email confirmations sent at the time of purchase, as they usually include order totals and the last four digits of the card charged. If you still don’t recognize the transaction, call CosmoProf/Beauty Systems Group customer service or the specific store associated with the charge (referencing the phone number 707‑748‑4800 and any store number shown on your statement). Your card issuer can also provide more detail on authorization dates and can help you dispute the charge if it appears unauthorized.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to CosmoProf.
Why does my statement show “Online Store 707-748-4800 TX” instead of “CosmoProf”?
CosmoProf and Beauty Systems Group sometimes appear on card statements under generic labels like “Online Store” along with a phone number such as 707‑748‑4800 and a state code like TX due to how their payment processing and regional billing are configured. Public purchasing records tie this phone number to CosmoProf store #8971 and Beauty Systems Group, so the charge is likely for professional beauty supplies purchased through their online or store‑linked systems. ([manta.com](https://www.manta.com/c/mm75c23/beauty-systems-group-west?utm_source=openai))
What types of purchases typically create a CosmoProf charge with this phone number?
Charges linked to 707‑748‑4800 are typically for professional beauty products—such as hair color, shampoo, conditioners, styling tools, and salon supplies—ordered through CosmoProf’s online store or processed by a specific regional store or distribution center. These can be standard online orders, phone orders keyed in by a store associate, or orders fulfilled from a local store but billed through an online or centralized system. ([manta.com](https://www.manta.com/c/mm75c23/beauty-systems-group-west?utm_source=openai))
Does CosmoProf offer subscriptions or recurring orders that might explain a repeated monthly charge?
CosmoProf primarily processes one‑time purchases, but professional customers may set up frequent or repeat orders through their accounts or participate in programs that encourage regular restocking. If you’re seeing recurring charges, sign in to your CosmoProf account and review order history, saved carts, and any repeat or auto‑reorder settings that could be generating periodic purchases.
How can I confirm which order matches the “Online Store 707-748-4800 TX” transaction?
Log into your CosmoProf account and compare your recent orders with the date and amount shown on your card statement. Look for online orders or phone‑assisted orders around that date, and open the order details or invoice to verify the total and the last four digits of the card used. If needed, contact CosmoProf customer service or the store associated with the phone number on your statement and provide the transaction date and amount so they can look it up.
How do I request a refund or return for a CosmoProf online order that resulted in this charge?
To request a refund, first review CosmoProf’s return policy on cosmoprofbeauty.com, then locate your order confirmation email or invoice. For most items, you can return products to a local CosmoProf store with your receipt, or contact their customer service with your order number to start a return or exchange. Refunds are typically issued back to the original payment method and may take several business days to appear on your card statement, depending on your bank’s processing times.
Could this be an authorization hold from CosmoProf rather than a final charge?
In some cases, CosmoProf or its payment processor may place a temporary authorization hold on your card to verify funds before fulfilling an online order. These holds may show as ‘pending’ and sometimes display slightly different wording in the descriptor. If the order is canceled or not completed, the pending amount should drop off automatically within a few business days, and no final charge will post.
How can I contact someone about a charge from this CosmoProf number if I don’t have an online account?
If you don’t have or can’t access an online account, you can call the phone number listed on your bank statement (such as 707‑748‑4800) and ask to speak with the store or billing department about a card transaction. Provide the exact date and amount of the charge and confirm the last four digits of your card. You can also contact CosmoProf’s corporate or customer service lines listed on cosmoprofbeauty.com and request assistance in locating the transaction using your card details and billing information.
What should I do if I don’t recognize this CosmoProf charge at all?
If you don’t recognize the charge and no one associated with your business or household made a purchase from CosmoProf, first confirm with any employees or family members who might have access to the card. If it’s still unfamiliar, contact CosmoProf or the store linked to 707‑748‑4800 to see if they can locate an order using the transaction details. If they cannot match it or it appears fraudulent, immediately contact your card issuer to report the transaction, request a card replacement, and, if appropriate, initiate a dispute.