Crystalwhite Cleaning Supplies

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Crystalwhite Cleaning Supplies is an Australian cleaning products retailer and wholesaler based in Melbourne, supplying commercial and household cleaning chemicals, paper goods, and equipment both in-store and online.

Coburg, Victoria, Australia
crystalwhite.com.au

About Crystalwhite Cleaning Supplies

Crystalwhite Cleaning Supplies is a specialist cleaning products supplier headquartered in Coburg, Victoria. Operating as both a retail store and an online shop, they offer a wide range of cleaning chemicals, disinfectants, paper products, waste management items, cleaning tools, and equipment for households, commercial cleaners, hospitality venues, medical clinics, schools, and other businesses across Australia. Their range includes general-purpose and industrial-grade cleaners, eco-friendly options, mops and cloths, gloves, vacuum cleaners and accessories, and janitorial supplies.

A charge from “Crystal White Cleaning Supplies” or “Crystalwhite Cleaning Supplies” on a card statement is typically for a one‑off purchase of cleaning products made either in their Coburg store or via their online shop, including orders placed through partner platforms such as FoodByUs. Businesses may see regular or repeated charges if they place frequent supply orders or maintain ongoing purchasing arrangements, but Crystalwhite generally operates on a per‑order basis rather than a subscription model. Small temporary authorisation holds may appear when a card is first used, especially for online orders, and these should drop off automatically once the payment is captured.

If you’re unsure about a charge, start by checking email confirmations from crystalwhite.com.au and any invoices or delivery dockets provided at the time of purchase. Logging into your online account (if you created one) can show order history and payment details. For further clarification, you can contact Crystalwhite Cleaning Supplies by phone or email using the contact details on their website, or reference your order number when calling to help them locate the transaction quickly. If you still don’t recognise the charge, speak with your card issuer about disputing or blocking the payment while they investigate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Crystalwhite Cleaning Supplies.

  1. Crystal White Cleaning Supplies

Frequently Asked Questions

Why do I see a charge from Crystalwhite Cleaning Supplies on my card?

This charge usually corresponds to an in-store or online purchase of cleaning products, paper goods, or equipment made directly from Crystalwhite Cleaning Supplies or via a partner ordering platform such as FoodByUs. Check your recent orders and email receipts associated with crystalwhite.com.au to match the amount and date of the charge.

Does Crystalwhite Cleaning Supplies use subscriptions or recurring billing?

Crystalwhite primarily processes payments on a per-order basis for cleaning supplies and equipment. While business customers may place frequent or repeat orders, these are individually billed rather than part of an automatic subscription unless you have specifically arranged a recurring ordering program with them.

What are common transaction amounts for Crystalwhite Cleaning Supplies?

Transaction amounts vary widely depending on whether you’re buying a few household items or a bulk commercial order. Many household orders may be in the tens to low hundreds of Australian dollars, while business or bulk purchases of chemicals, paper products, and equipment can be substantially higher. Comparing the charge with your invoice or online cart total is the best way to verify it.

Can Crystalwhite Cleaning Supplies place temporary authorisation holds on my card?

Yes. For online or phone orders, your bank may show a temporary authorisation hold when you place the order. Once Crystalwhite finalises and captures the payment, the pending amount updates to the final charge, and any excess authorisation should be released automatically by your bank within a few days.

How do I get a copy of my invoice or receipt from Crystalwhite Cleaning Supplies?

If you ordered online, log into your account on crystalwhite.com.au and go to your order history to download invoices. For in‑store purchases, check the original paper receipt; if it’s unavailable, you can contact their customer service with your name, purchase date, and approximate amount so they can try to reissue an invoice.

How can I contact Crystalwhite Cleaning Supplies about a billing question or refund?

You can reach Crystalwhite Cleaning Supplies using the phone number and email listed on crystalwhite.com.au or visit their store at 199–201 Sydney Road, Coburg VIC 3058 during trading hours. Have your order number, receipt, or card statement handy so they can quickly identify the transaction and advise on refunds, returns, or credits.

What is Crystalwhite Cleaning Supplies’ policy on returns and refunds?

Return and refund terms depend on the product type and condition. Generally, unopened and unused items may be eligible for return or exchange within a reasonable time, while custom or heavily used items may not be. For exact details, review the Refund Policy on crystalwhite.com.au or contact their team before sending anything back.

Could a business purchase show up under Crystalwhite Cleaning Supplies even if I didn’t shop there personally?

Yes. If you work for or manage a business, your company may have ordered cleaning chemicals, paper products, or janitorial supplies from Crystalwhite using a shared or corporate card. Check with your purchasing, facilities, or cleaning department to see if they recently placed an order that matches the date and amount of the charge.

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