Dapper Labs Inc. is a blockchain technology company best known for creating NFT-based games and digital collectible platforms such as NBA Top Shot, built on the Flow blockchain.
Dapper Labs Inc. is a blockchain and Web3 company that builds consumer-friendly applications for digital collectibles and games, including NBA Top Shot, NFL All Day, UFC Strike, and other experiences on its Flow blockchain. Through its Dapper wallet and related services, users can buy, sell, and trade officially licensed digital collectibles (NFTs) using credit/debit cards, bank transfers, and other payment methods.
A charge labeled like “ACH Debit Dapper Labs Inc” typically relates to activity in a Dapper account or one of its associated platforms (for example, purchasing packs, marketplace purchases, or adding funds to a Dapper balance via bank transfer). ACH debits may also appear when you withdraw funds from your Dapper balance to a bank account or when Dapper reverses or corrects a previous transaction. These entries often reference the account holder’s name along with Dapper Labs as the originator of the ACH transaction.
If you have questions about this charge, start by logging into your Dapper account (or the specific product like NBA Top Shot) and reviewing your Recent Activity, Purchase History, or Wallet/Balance section for a matching date and amount. Ensure that you do not share sensitive banking information in support tickets. If a transaction appears unauthorized, contact Dapper’s support through the official help center and also notify your bank promptly; they can investigate and, if applicable, help initiate a dispute or ACH return. Retaining email receipts and checking for any active payment methods or saved bank details in your Dapper account can help you quickly verify the legitimacy of the charge.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Dapper Labs Inc..
Why do I see an ACH debit from Dapper Labs Inc. on my bank statement?
An ACH debit from Dapper Labs Inc. usually means you authorized a bank transfer related to your Dapper wallet or a Dapper-powered product like NBA Top Shot, such as adding funds, completing a purchase, or processing a payout that required an adjusting debit. Check your Dapper account or product-specific transaction history for a matching amount and date.
How can I verify which transaction caused the Dapper Labs ACH debit?
Log into your Dapper account (or the relevant platform like NBA Top Shot, NFL All Day, or UFC Strike), go to your Wallet or Account/Transaction History section, and filter by the date of the bank charge. The line items there should show deposits, purchases, and withdrawals that correspond to the ACH debit on your bank statement.
Can I get a refund for a Dapper Labs ACH transaction?
Because Dapper Labs deals with blockchain-based collectibles, completed NFT purchases and marketplace trades are generally final and non-refundable. If you believe a bank transfer was made in error or is duplicate, submit a support request through the official help center with the transaction ID, date, and amount; support will review whether any adjustment or ACH reversal is possible under their policies and banking rules.
How do I contact Dapper Labs about an unknown or suspicious ACH charge?
Go to the official help center linked from dapperlabs.com or from the footer of the product you use (e.g., NBA Top Shot) and open a support ticket. Provide a screenshot of the bank statement line (mask account numbers), the amount, date, and any related Dapper transaction IDs. Avoid sharing full banking or Social Security numbers; support will guide you through verification steps if needed.
Why does my Dapper Labs ACH debit not exactly match a single purchase amount?
Sometimes a single ACH debit can represent multiple actions, such as adding a lump sum to your Dapper balance and then using that balance for several purchases, or it may include fees or currency conversion. Check your Dapper wallet balance history around that date to see if a larger deposit or adjustment lines up with the ACH debit amount.
How can I stop future ACH debits from Dapper Labs?
To prevent future ACH debits, remove or disconnect your bank account as a funding method from your Dapper wallet settings, and ensure you have no pending deposits or withdrawals. If you believe an ACH debit is unauthorized, also contact your bank to block further debits from Dapper Labs Inc. and ask about filing an ACH dispute or stop-payment order.
Does Dapper Labs place temporary or pending bank holds?
In some cases, when you initiate a bank transfer or large transaction, you may see a pending ACH entry or your bank may show the amount as on hold until the transfer settles. These typically clear within a few business days. If a pending entry remains for an unusually long time, contact your bank and review your Dapper wallet activity to confirm the status of the transfer.
Where can I see receipts or invoices for my Dapper Labs-related purchases?
Receipts or transaction details are available in your Dapper account or in the specific app (e.g., NBA Top Shot > Account > Transactions or Wallet/Balance). You may also receive email confirmations at the address associated with your account. If you need a formal invoice or can’t find a record, open a ticket with support including your registered email and approximate date and amount of the charge.