Department Stores National Bank

Financial Services80% confidence

Department Stores National Bank (DSNB) is a Citibank-affiliated bank in Sioux Falls, South Dakota that issues and services private‑label and co‑branded retail credit cards, such as major department store cards. It handles billing, payment processing, and account servicing on behalf of large retail partners.

Sioux Falls, SD
citi.com
Owned by Citigroup Inc.

About Department Stores National Bank

Department Stores National Bank (DSNB) is a banking entity associated with Citibank, N.A., headquartered at 701 E 60th St N in Sioux Falls, South Dakota. It specializes in issuing and servicing private‑label and co‑branded credit cards for major department stores and retailers, handling back‑office banking functions such as card issuance, billing, and payment processing. DSNB operates from the same Sioux Falls campus long used by Citibank’s card operations and is part of Citigroup’s broader credit card and consumer banking network.

A charge on your card that references “701 E 60th St N Sioux Falls SD” or similar wording is often tied to a credit card account or retail store card that DSNB services, rather than an in‑person purchase at that physical address. You might see this when you make a payment to a department store credit card, when interest or fees post, or when a recurring charge (such as a store‑card autopay or protection plan) is processed. In many cases, the descriptor may show only the address plus “SD” and a string of numbers, reflecting an internal DSNB or Citibank processing reference.

If you’re unsure about this charge, first review your open and recently closed credit card and store‑card accounts—especially department store or retail-branded cards—to see if the transaction matches a payment, fee, or interest charge. Log into your card account online (or through the bank’s mobile app) and compare the statement line items and dates. If you still have questions, use the customer service number on the back of the relevant card or on your billing statement to reach support; ask specifically about any transactions tied to DSNB or the Sioux Falls, SD address. For suspected fraud, your card issuer can explain the charge, investigate, and if necessary, block the card and issue a replacement.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Department Stores National Bank.

  1. 701 E 60th St No SIOUX FALLS SD 01386725 199470
  2. XX0661 PURCHASE-SIG 701 E 60th St No SIOUX FALLS SD 01386725 199470

Frequently Asked Questions

Why does my statement show a charge from 701 E 60th St N, Sioux Falls, SD instead of the store name?

Department Stores National Bank processes credit card transactions and billing for various retail and department store cards from its Sioux Falls, SD facility. Some issuers display the processing bank’s address—701 E 60th St N—instead of or alongside the store name, so a payment, fee, or interest charge for your retail card may appear under this address rather than the retailer itself.

Which types of credit cards are commonly serviced by Department Stores National Bank?

DSNB typically services private‑label and co‑branded department store and retail credit cards—store‑branded cards you use primarily at a particular chain. If you hold a department store card issued by Citibank or referencing Sioux Falls, SD in your documentation, it is likely being serviced by DSNB on the back end.

How can I confirm which account a DSNB or 701 E 60th St N charge is linked to?

Log into each of your credit card or store‑card accounts online and review recent activity for the same amount and date. The matching line item will usually show the retailer name, while your bank or Visa statement may show the DSNB/Sioux Falls descriptor. You can also call the number on the back of the card you suspect is involved and ask the agent to search for the specific transaction amount and date.

Can I cancel automatic payments or recurring charges that are billed through Department Stores National Bank?

Yes. Recurring charges like automatic payments, protection plans, or add‑on services tied to a store card can be modified or cancelled by managing your account online or calling the customer service number on your card statement. Ask the representative to review any recurring transactions processed by DSNB and confirm which can be cancelled and when the cancellation takes effect.

How do I request a refund or dispute a fee that appears from DSNB or the Sioux Falls, SD address?

Contact the card issuer using the customer service number on the back of your card and reference the exact amount, date, and descriptor of the charge. Explain whether you’re disputing a late fee, interest charge, or a transaction you don’t recognize. The issuer can review DSNB‑processed entries, reverse certain fees as a courtesy where appropriate, or open a formal billing dispute if you believe the charge is incorrect or fraudulent.

Why do I see multiple small DSNB or Sioux Falls, SD charges or reversals on the same day?

Multiple small entries can result from payment reversals, interest or fee adjustments, or system corrections on a store‑card account serviced by DSNB. Often you’ll see an initial pending entry followed by an offsetting credit or adjustment. Checking the detailed activity for that card online typically shows how these entries net out to the correct final amount.

Are there temporary or pending ‘authorization’ holds that might show under the 701 E 60th St N descriptor?

In most cases DSNB entries are final postings (payments, interest, or fees), but some card issuers may briefly show a pending authorization under the Sioux Falls, SD descriptor while processing a payment or adjustment. These holds should clear or convert to a final transaction within a few business days; if a pending entry remains unchanged or seems incorrect, contact your card issuer for clarification.

How do I contact Department Stores National Bank directly about a charge?

Consumers typically cannot contact DSNB as a separate public‑facing brand. Instead, all servicing is handled through the credit card issuer or the retailer’s card program. Use the customer service number on the back of your store or Citibank‑issued card, or the number listed on your billing statement, and the support team can access DSNB‑processed transactions and provide details or assistance.

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