DICK'S Sporting Goods

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DICK'S Sporting Goods is a major U.S. retail chain specializing in sporting goods, athletic apparel, footwear, and outdoor recreation equipment.

Coraopolis, Pennsylvania, USA
Owned by DICK'S Sporting Goods, Inc.

About DICK'S Sporting Goods

DICK'S Sporting Goods is a large U.S. retail chain headquartered in Coraopolis, Pennsylvania, specializing in sporting goods, athletic and outdoor apparel, footwear, fitness equipment, team sports gear, and hunting/fishing equipment (where permitted). They sell major athletic brands alongside private-label products, and operate hundreds of stores nationwide as well as a full e-commerce site at dickssportinggoods.com. Customers can shop in-store, online, or via the DICK'S app, and use services like curbside pickup, ship-to-home, and in-store services such as equipment assembly and repairs on select items.

A DICK'S Sporting Goods charge may appear on your bank or card statement when you make an in-store purchase, place an online order at dickssportinggoods.com, use buy-online-pickup-in-store, purchase e-gift cards, or pay for services like equipment protection plans or assembly. Online orders may show as an authorization hold first (often a small or full-order hold) that later converts to a posted charge when items ship; split shipments can result in multiple partial charges. You might also see DICK'S-related charges through their branded ScoreRewards credit card (issued by Synchrony Bank) appearing as monthly statements, or when a backordered item or pre-order is finally processed.

To verify a DICK'S Sporting Goods charge, check your recent in-store receipts, your email for online order confirmations, or your order history when logged into your account at dickssportinggoods.com or in the DICK'S app. If something doesn’t match, contact DICK'S customer service via the Help section on their website, live chat, or by calling their customer service line (commonly listed on your receipt and on dickssportinggoods.com). For unresolved issues—such as duplicate charges, incorrect amounts, or unrecognized transactions—reach out to your bank or card issuer to dispute the charge, especially if you suspect fraud, and consider changing your card details if you did not authorize any purchase with DICK'S.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to DICK'S Sporting Goods.

  1. DICK'S CLOTHING&SPORTI EL SEGUNDO CA

Frequently Asked Questions

Why do I see a DICK'S Sporting Goods charge when I only placed an online order recently?

Online orders at dickssportinggoods.com often appear first as a pending authorization hold for the estimated total. The final charge posts when your items ship, which may be on the same day or in multiple shipments, resulting in more than one smaller charge. The original pending hold typically disappears once the final posted charges are completed. Check your order confirmation email or your online account for a breakdown of shipped items and billing.

What are typical amounts I might see from DICK'S Sporting Goods on my statement?

Common charges from DICK'S Sporting Goods match the total of your in-store or online purchases, which can range from small accessory purchases ($10–$40) to larger equipment buys like treadmills, bikes, or kayaks (often $300+). You may also see mid-range amounts ($40–$200) for athletic shoes, apparel, or multiple items in one transaction. If the amount on your statement doesn’t line up with any recent sporting goods or apparel purchase, review your email receipts and online order history.

Why do I see multiple smaller DICK'S Sporting Goods charges for a single order?

If your online order shipped in multiple packages or from different warehouses/stores, DICK'S will typically charge you as each shipment is processed rather than all at once. The total of these partial charges should equal your original order total (plus any applicable tax and shipping). You may also see a temporary authorization hold for the full amount followed by separate final charges for each shipment; the original hold should drop off after the final charges clear.

How do I return an item or get a refund from DICK'S Sporting Goods?

Most items purchased at DICK'S Sporting Goods are eligible for return within a defined window (often around 90 days) with the original receipt or proof of purchase, though certain categories like electronics, firearms, or customized items may have stricter rules. In-store purchases can usually be returned to any DICK'S store, while online purchases can be returned by mail or in-store; refunds are generally issued back to the original form of payment. Check the Returns & Exchanges section at dickssportinggoods.com for the current policy and any category-specific exceptions.

How can I cancel or change an online order from DICK'S Sporting Goods?

Orders placed on dickssportinggoods.com may have a short modification or cancellation window before they begin processing and shipping. Log into your account or use your order confirmation link to see if the order is still eligible to be changed or cancelled. If it’s already in progress, you’ll typically need to accept delivery and then process a return according to their return policy. For urgent issues, contact DICK'S customer service via chat or phone as soon as possible with your order number.

Why do I see a small $1 DICK'S Sporting Goods or DKS authorization on my card?

A small $1 (or similarly low) charge from DICK'S Sporting Goods is usually a temporary authorization used to verify that your payment card is valid when you place an order or update your card details. This is not a true charge and should disappear from your pending transactions within a few business days. If it remains posted or you see multiple small authorizations you don’t recognize, contact your card issuer and review your recent DICK'S transactions.

How do I contact DICK'S Sporting Goods about an unrecognized charge?

Visit dickssportinggoods.com and go to the Customer Service or Help section to access live chat, email support, and phone numbers for assistance; the general customer service line is also printed on most receipts. Have your statement showing the charge, the date, and any potential order or receipt numbers ready when you contact them. If customer service cannot locate the transaction or confirms no purchase under your information, contact your bank or card issuer to report potential fraud and dispute the charge.

I used my DICK'S ScoreCard or ScoreRewards credit card—why does the charge look different on my statement?

If you paid using a DICK'S ScoreRewards credit card (issued by Synchrony), purchases may show under the card account name on your monthly bill rather than as separate line items from DICK'S Sporting Goods on your bank statement. Your purchase details, including merchant name and location, will appear in your Synchrony online account or paper statement. Log into your ScoreRewards credit card account to review transaction details or contact Synchrony customer service if a charge doesn’t look familiar.

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