Doree Embroidery

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Doree Embroidery is a Brisbane-based embroidery and screen-printing company that provides custom embellishment services for uniforms, workwear, hats, and promotional apparel to businesses, organisations, and individuals.

Brisbane, Queensland, Australia
doree.com.au

About Doree Embroidery

Doree Embroidery is a Brisbane-based embroidery and screen-printing company that specialises in custom embellishment for uniforms, corporate workwear, hospitality and trade apparel, schoolwear, hats, bags, and promotional clothing. Operating in Queensland, Australia, they work with both businesses and individuals, offering services such as logo embroidery, screen printing, digital transfers, and branding on a wide range of garments and accessories. Customers typically supply artwork or logos, and Doree Embroidery manages digitising, set-up, and production to deliver branded apparel for staff, events, clubs, and promotional campaigns.

A charge from Doree Embroidery may appear on your bank or card statement when you place an order for decorated garments, approve a quote, pay an invoice, or settle a deposit for custom work. Depending on their payment process, you may see charges for one-off orders, repeat or scheduled orders for ongoing uniform programs, or balance payments after an initial deposit. If you paid online or over the phone, the descriptor may show as “DOREE EMBROIDERY”, “DOREE EMBROIDERY BRISBANE”, or a similar variation, and you may also see separate amounts for set-up/digitising fees, sample runs, or freight. In some cases, a temporary authorisation hold may appear if your card was verified before the final invoice was processed.

To verify this charge, start by checking recent orders for uniforms, branded workwear, caps, school or club apparel, or promotional clothing you purchased for yourself, your business, or an organisation you manage. Look for order confirmations, invoices, or quotes from doree.com.au in your email, or ask your workplace, club, or school if they recently ordered branded gear on your behalf. If you still have questions, contact Doree Embroidery directly via the contact details on their website (doree.com.au) or on your invoice; have your name, business or organisation name, approximate charge amount, and date of transaction ready so they can locate your order. For disputed or duplicate charges, your bank may also ask you to first attempt resolution with Doree Embroidery before opening a formal chargeback claim.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Doree Embroidery.

  1. DOREE EMBROIDERY SER\60 MANILLA ST\EAST

Frequently Asked Questions

Why am I seeing a charge from Doree Embroidery on my statement?

You’re likely seeing a charge from Doree Embroidery because you or your organisation ordered custom embroidered or screen-printed items such as uniforms, workwear, hats, or promotional apparel. Many charges are linked to approved quotes or invoices for staff uniforms, school or club gear, or event merchandise. If you manage a business account, check with colleagues in HR, procurement, or marketing who may have placed a branded apparel order.

What are typical amounts Doree Embroidery charges for orders?

Common transaction amounts vary widely depending on quantity and decoration type, but small orders (like a few embroidered polos or caps) might range from around AUD $50–$200, while larger uniform or promotional runs can be several hundred to several thousand dollars. You may also see separate line items for set-up or digitising fees, especially on first-time logo orders. Always refer to your quote or invoice from Doree Embroidery for the exact agreed pricing.

Could this be a recurring or repeat charge from Doree Embroidery?

Doree Embroidery primarily processes one-off charges per order or invoice, but some businesses set up regular or periodic orders for uniforms or promotional stock. In those cases, you might see repeat charges around the same time each month, quarter, or season when new stock is ordered. These are not automatic consumer subscriptions, but scheduled or repeat purchases based on orders your company or organisation has placed.

How do I get a copy of my invoice or receipt from Doree Embroidery?

Invoices and receipts are usually emailed to the contact person who placed the order or listed on the account, often from a doree.com.au email address. Search your email for “Doree Embroidery” or your invoice number, or check with your company’s accounts or purchasing department if they manage the relationship. If you can’t find it, contact Doree Embroidery via their website with your name, organisation, approximate charge amount, and date so they can resend your documentation.

How can I query, change, or cancel an order with Doree Embroidery?

Because Doree Embroidery produces custom-branded items, changes or cancellations are time-sensitive and may not be possible once production has started. If you need to amend or cancel an order, contact them immediately using the phone or email listed on your quote or on doree.com.au, and provide your order or invoice number. They’ll advise whether changes are still possible and if any fees apply for work already completed (such as digitising or set-up).

How do refunds or billing adjustments work with Doree Embroidery?

Refunds are generally handled case by case, as products are custom-made. If there is an error with decoration, garment quality, or quantities compared to your approved order, contact Doree Embroidery promptly with photos and your invoice number so they can review the issue. Where appropriate, they may offer a remake, credit, or partial/full refund, and any agreed refund will usually be returned to the original payment method within several business days once processed.

Why do I see a pending or small temporary charge related to Doree Embroidery?

If you paid by card, your bank may show a pending authorisation or small temporary hold when Doree Embroidery first verified your payment method. This is a standard banking process to confirm your card is valid and will usually either convert into the final invoice amount or disappear within a few business days if not captured. If a pending charge remains for more than a week without a matching invoice, contact your bank and Doree Embroidery for clarification.

How do I contact Doree Embroidery about an unexpected charge?

Visit doree.com.au and use the contact details listed (phone number, email, or contact form) to reach their team, ideally during Brisbane business hours. Have your full name, business or organisation name, approximate transaction amount, last four digits of the card used, and the date of the charge ready so they can quickly locate the transaction. If the charge is not recognised after their investigation, ask for written confirmation of their findings to share with your bank if you need to raise a dispute.

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