Duo Tax Quantity Surveyors

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Duo Tax Quantity Surveyors is an Australian firm specialising in tax depreciation schedules, quantity surveying, and property valuation services for residential and commercial investment properties.

Homebush, New South Wales, Australia

About Duo Tax Quantity Surveyors

Duo Tax Quantity Surveyors is an Australian-based quantity surveying and property services company focused on helping property investors maximise tax deductions and make informed investment decisions. They prepare ATO-compliant tax depreciation schedules, provide certified property valuations, and offer related services such as capital gains tax valuations, SMSF valuations, and construction cost estimates across residential and commercial properties nationwide. The business trades under the brand name “Duo Tax” but operates formally as Duo Tax Quantity Surveyors Pty Ltd, with its main office in Homebush, New South Wales.

A charge from “Duo Tax Quantity Su …” or similar on a Visa statement is typically related to the purchase of a tax depreciation schedule, a property valuation report, or another professional quantity surveying service for an investment property. This may be a one-off card payment made online through their portal or over the phone when ordering a report, or a follow-up payment for additional reports on different properties. Because these services are generally billed per report rather than as a monthly subscription, charges usually appear as discrete amounts coinciding with when you ordered the work, though investors who own multiple properties might see several separate charges around the same time.

If you’re unsure about a Duo Tax charge, start by checking your emails (including spam) for invoices or order confirmations from duotax.com.au or portal.duotax.com.au, as these will list the amount, property address, and service type. You can also log into their client portal if you created an account when ordering to review past orders and payment history. For unresolved questions, contact Duo Tax directly via the phone numbers and contact form listed on their website during business hours; have your property address, date of charge, and card’s last four digits ready so they can locate your file and clarify or correct any billing issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Duo Tax Quantity Surveyors.

  1. Duo Tax Quantity Su W704048263

Frequently Asked Questions

Why do I see a charge from “Duo Tax Quantity Su” or “Duo Tax Quantity Surveyors” on my card statement?

This descriptor usually indicates you purchased a professional service from Duo Tax Quantity Surveyors, such as a tax depreciation schedule, property valuation, or improvements report for an investment property. Check your recent email invoices or confirmation messages from duotax.com.au to match the billed amount and the property the report relates to.

Is Duo Tax billed as a subscription or a one-off fee?

Duo Tax services are generally charged as one-off fees per report (for example, a single tax depreciation schedule or a specific valuation), not as an ongoing subscription. If you own multiple properties or ordered several reports at once, you may see multiple separate charges that correspond to each order.

How can I get a copy of the invoice or receipt for my Duo Tax charge?

You can retrieve invoices by searching your email for messages from duotax.com.au or by logging into the Duo Tax client portal at portal.duotax.com.au using the email address you provided when ordering. If you still cannot locate the invoice, contact their support team via the contact form or phone numbers on their website and provide your name, property address, and the date and amount of the charge.

Can I cancel or change a Duo Tax order after my card has been charged?

Because Duo Tax’s work involves specialist professional reports prepared specifically for your property, orders are often progressed quickly after payment. If you need to cancel or amend an order, contact them immediately via phone during office hours and reference your order or invoice number. Depending on how far along the report is, they may be able to modify details or discuss options under their terms of engagement.

How do I request a refund or dispute a Duo Tax Quantity Surveyors charge?

Start by contacting Duo Tax directly through their website or by calling their listed phone number, providing your invoice number, property details, and the reason for your request. They can explain what was delivered, clarify any misunderstandings, or consider a refund in line with their professional services and refund policies. If you still believe the charge is unauthorised after speaking with them, you can then contact your bank to lodge a formal dispute.

What typical amounts do Duo Tax charges appear as on bank statements?

Amounts vary based on the service—such as a standard residential depreciation schedule versus a more complex commercial or multi-unit report. It’s common to see mid-hundreds of dollars per schedule or valuation, but exact pricing depends on property type and scope. To verify a specific amount, compare the card charge with the fee quoted on your Duo Tax invoice or in your email confirmation.

Why is there a pending or temporary Duo Tax charge on my card?

If you recently ordered a report online or paid over the phone, your bank may show the transaction as ‘pending’ or as an authorisation until it fully settles. This is part of normal card processing. The pending entry should convert to a posted transaction within a few days, matching the agreed service fee on your invoice.

How can I contact Duo Tax Quantity Surveyors about a billing question?

You can reach Duo Tax by using the contact form on duotax.com.au or by calling their central phone line during weekday business hours (as listed on their Contact page). Have your full name, email used for the order, property address, and the date and amount of the charge ready so they can quickly locate your file and assist with any billing or reporting questions.

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