Eagle Lighting

Retail80% confidence

Eagle Lighting is an Australian manufacturer and supplier of commercial and architectural lighting solutions, serving sectors such as healthcare, workplace, education, and infrastructure.

Melbourne Airport, Victoria, Australia
Owned by Fagerhult Group

About Eagle Lighting

Eagle Lighting is a leading Australian lighting manufacturer and solutions provider, specialising in commercial, institutional, and architectural lighting for environments such as hospitals, offices, schools, universities, and public infrastructure. Operating from a state-of-the-art manufacturing facility near Melbourne Airport, the company designs, manufactures, and distributes luminaires and control solutions tailored to Australian and New Zealand standards. As part of the global Fagerhult Group, Eagle Lighting has access to an extensive portfolio of international lighting technologies and expertise, while maintaining local engineering, testing, and support capabilities.

A charge from “EAGLE LIGHTING” on a Visa statement is typically associated with the purchase of lighting products, a project-specific order (for example, luminaires for a building fit‑out), or related components and accessories. These transactions may arise from in‑store payments at a sales office, over‑the‑phone card payments, or online / invoiced orders where a credit or debit card was used to settle the balance. For business customers, the amount may correspond to a once‑off project order, a staged progress payment, or replacement parts for existing installations.

If someone has questions about a charge from Eagle Lighting, they should first match the transaction date and amount against any recent quotes, invoices, or purchase orders from Eagle Lighting or an electrical contractor who sourced products on their behalf. The next step is to contact Eagle Lighting’s local office or customer service team using the details on their official website to confirm order numbers, invoice references, and payment receipts. Requesting a copy of the invoice, checking whether multiple orders were consolidated into a single charge, and verifying whether any pending authorisations have later settled or been reversed can help resolve most billing concerns. For suspected unauthorised use, the cardholder should also contact their bank or card issuer immediately to dispute the transaction and block further charges.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Eagle Lighting.

  1. EAGLE LIGHTING4606390201659591
  2. EAGLE LIGHTING4606390201669558

Frequently Asked Questions

What types of purchases typically result in a charge from Eagle Lighting?

Charges from Eagle Lighting usually relate to the purchase of commercial or architectural light fittings, control gear, and related accessories for projects such as office fit‑outs, healthcare facilities, schools, or infrastructure works. The amount often corresponds to a quoted project order or replacement parts order.

Does Eagle Lighting offer ongoing service contracts or subscriptions that could appear as recurring charges?

Eagle Lighting’s core business is the supply of luminaires and lighting solutions, which are most often billed as once‑off project or product purchases rather than consumer-style subscriptions. However, for some larger customers there may be staged or repeat orders over time that can look like recurring transactions; review your quotes and contracts to see if multiple deliveries or phases were agreed.

How can I verify what my Eagle Lighting charge was for?

Compare the transaction date and amount with recent Eagle Lighting quotes, invoices, or purchase orders, then contact your account manager or the nearest Eagle Lighting sales office. They can look up the charge by invoice number, customer account, or card details (last four digits and date) and provide a copy of the invoice or delivery docket.

How do I request a refund or credit from Eagle Lighting?

Refunds or credits are handled according to Eagle Lighting’s sales and returns terms. Contact the sales representative or branch that processed your order, provide your invoice or order number, and explain whether the goods were faulty, incorrect, or surplus. They will advise on return authorisation, restocking fees (if any), and how any approved credit will be processed back to your original payment method.

Why is the amount of my Eagle Lighting charge different from the quote?

Differences can occur if freight, GST, currency adjustments, or additional items (such as emergency packs, control gear, or accessories) were added to the final invoice, or if discounts were applied differently. Request a detailed tax invoice from Eagle Lighting and compare each line item, including freight and taxes, with your original quote or purchase order.

Can Eagle Lighting place a temporary authorisation hold on my card?

In most cases, Eagle Lighting processes direct sales as settled transactions rather than small authorisation holds. However, if a card was used to secure an order before final invoicing, your bank may show a pending authorisation that later converts to the final charge or automatically drops off. If a pending amount does not clear within several days, contact both Eagle Lighting and your card issuer for clarification.

How can I contact Eagle Lighting about a billing or account issue?

Use the contact details listed on eaglelighting.com.au to reach your nearest Eagle Lighting office by phone or email. Having your invoice number, customer account number, and the last four digits of the card used will help their team quickly locate your transaction and resolve any billing questions.

What should I do if I don’t recognise an Eagle Lighting transaction on my card?

First check with your organisation’s purchasing or maintenance team to see if they recently ordered lighting products or parts from Eagle Lighting. If no one recognises the purchase, contact Eagle Lighting with the transaction details to confirm whether they can locate an associated order. For any charge that still appears suspicious, immediately notify your bank or card issuer to report potential fraud and request a card replacement if needed.

This merchant is in the Retail category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you