EnviroShop

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EnviroShop is an Australian retailer and service provider specialising in environmentally friendly products and sustainable living solutions, including energy‑efficient household goods and solar, battery and hot water systems.

Coburg North, Victoria, Australia
enviroshop.com.au

About EnviroShop

EnviroShop is an Australian retailer based in Coburg North, Victoria, specialising in environmentally friendly products and sustainable living solutions. Through its store and online shop at enviroshop.com.au, it offers a wide range of energy‑efficient household goods such as LED lighting, draught‑proofing products, water‑saving devices, composting and gardening supplies, and efficient appliances. EnviroShop is also closely involved in larger sustainability projects, providing solar power systems, battery storage, energy‑efficient hot water systems, and related consultancy and installation services for homes and businesses across Australia.

A charge from EnviroShop may appear on your bank or card statement if you purchased products from their online store, paid in‑store at their Coburg North location, or made a payment associated with a solar, battery, or hot water installation. This could include one‑off purchases of retail items, deposits for larger systems, progress payments on installation projects, or final invoices. You might also see a temporary authorization hold if you placed an order online and EnviroShop’s payment gateway verified your card before the order was processed; these holds usually disappear within a few business days. EnviroShop does not typically operate on a subscription model, so most charges will be single transactions rather than recurring fees.

If you’re unsure about a charge from EnviroShop, start by checking your email for an order confirmation, invoice, or receipt from enviroshop.com.au around the date of the transaction, including any orders made on behalf of family members or your business. Log into your online account (if you created one) on enviroshop.com.au to review recent orders and payments, or refer to installation quotes and contracts for solar, battery, or hot water projects that may list scheduled payment amounts. For further clarification, contact EnviroShop using the contact details or enquiry form on their website and provide the transaction date, amount, and the name on the card; they can usually look up the payment and explain whether it relates to a retail purchase, deposit, or service invoice. If you believe the charge is fraudulent, contact your bank or card issuer promptly after attempting to verify it with EnviroShop.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to EnviroShop.

  1. THE ENVIRONMENT SHOP NORTHCOTE AUS

Frequently Asked Questions

Why do I see a charge from EnviroShop on my bank or card statement?

This charge usually relates to a purchase of eco‑friendly products from EnviroShop’s online store or its Coburg North retail outlet, or to a payment for solar, battery, or hot water system services. Check whether you or someone in your household recently bought items like LED lights, draught‑proofing kits, efficient appliances, or paid a deposit or invoice for an installation project. The charge may appear under descriptions such as “EnviroShop”, “EnviroShop Coburg North”, or similar variations.

What are common amounts EnviroShop charges customers?

EnviroShop’s retail product charges typically range from small amounts (around AUD $10–$50) for individual eco‑products up to several hundred dollars for larger items or bulk orders. Payments for solar, battery, or hot water installations are often larger, and may appear as a deposit (a portion of the total quoted price) followed by one or more progress or final payments. If you see a higher‑value EnviroShop charge, it is likely linked to an agreed quote or installation contract.

Does EnviroShop offer subscriptions or recurring billing?

EnviroShop does not generally operate on a subscription or membership model; most payments are one‑off transactions for goods or installation services. However, larger projects may involve staged payments according to a quote or contract schedule, which can look like multiple EnviroShop charges over several weeks or months. If you see repeated charges, compare the amounts and dates with your project paperwork or invoices.

Why do I see a small or pending EnviroShop charge that later disappears?

When you place an order online, EnviroShop’s payment processor may create a temporary authorization hold on your card to verify that funds are available. This can appear as a pending transaction, sometimes for a small or rounded amount, and is not an actual completed charge. Once the payment is finalized or the hold is released, the pending entry should disappear within a few business days, depending on your bank.

How can I get a copy of my EnviroShop receipt or invoice?

If you ordered online, a tax invoice or receipt is usually emailed to you at the time of purchase from an enviroshop.com.au email address. You can also log into your EnviroShop online account (if you created one) to view order history and download invoices. For in‑store purchases or installation projects, contact EnviroShop via the contact form or phone number listed on their website with your name, purchase date, and approximate amount so they can reissue a copy.

How do I change or cancel an order I placed with EnviroShop?

For retail products, contact EnviroShop as soon as possible using the support details on enviroshop.com.au, as changes or cancellations are easiest before your order is packed or shipped. For solar, battery, or hot water installations, refer to your quote or contract for specific cancellation terms, which may include timeframes and any applicable fees. Providing your order or quote number and the name on the order will help them locate your details quickly.

What is EnviroShop’s refund or return policy for purchases?

EnviroShop generally follows Australian Consumer Law, offering remedies for faulty or misdescribed products, and may accept returns of unused items in original condition within a specified period, subject to their store policy. For online purchases, you may need to arrange return shipping, while in‑store purchases can usually be returned directly to the Coburg North shop. For installations, refunds or adjustments are handled case‑by‑case in line with your contract and any performance warranties; contact them with your invoice and project details to discuss options.

How can I contact EnviroShop about a charge I don’t recognize?

Visit enviroshop.com.au and use the contact form or the phone and email details listed on their Contact page to reach their customer service team. Have your bank statement handy with the transaction date, exact amount, and the last four digits of the card used so they can search their system. If, after speaking with EnviroShop, you still believe the transaction is unauthorized, notify your bank or card issuer immediately to dispute the charge and secure your account.

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