EVE Online

Gaming90% confidence

EVE Online is a massively multiplayer online role-playing game (MMORPG) set in a persistent sci-fi universe, developed and operated by CCP Games. Charges typically relate to game subscriptions, in-game purchases, or expansions.

Reykjavík, Iceland
eveonline.com
Owned by Pearl Abyss

About EVE Online

EVE Online is a long-running, massively multiplayer online role-playing game (MMORPG) set in a vast science-fiction universe, developed and operated by CCP Games. Players pilot customizable starships, join corporations (guilds), trade, mine, explore, and engage in large-scale player-versus-player warfare and economics. Access to certain features and ongoing support for the game are funded through recurring subscriptions, game time purchases, and optional in-game items or currency.

A charge labeled similar to “ANT*EVEONLINE” on your card statement is usually associated with payments for EVE Online, such as a recurring subscription, purchase of game time (Omega time), character services, or in-game currency (PLEX). The “ANT*” portion is commonly a billing or payment processor prefix, while the actual merchant is EVE Online/CCP Games. Charges may be one-time purchases, scheduled renewals, or occasional authorization holds when you update or verify your payment method.

If you don’t recognize the charge, first log into your EVE Online account at eveonline.com and check your Account Management and Transaction History pages for recent purchases or active subscriptions. Verify whether you have multiple accounts, or if a family member may have made a purchase. For unresolved billing questions, you can open a support ticket through the EVE Online Support site, where CCP Games’ billing team can help clarify charges, cancel renewals, or assist with refunds in line with their policies. Keeping confirmation emails and transaction IDs from CCP handy will speed up resolution.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to EVE Online.

  1. Ant*eveonline

Frequently Asked Questions

Why do I see a charge labeled “ANT*EVEONLINE” on my card statement?

The “ANT*EVEONLINE” descriptor typically refers to a payment made to EVE Online, processed via a billing or payment partner that adds the “ANT*” prefix. It usually corresponds to a subscription renewal, game time purchase, PLEX, or another EVE Online-related transaction.

Is “ANT*EVEONLINE” a recurring subscription charge?

In many cases, yes. If you have an active Omega subscription or recurring game time set up for EVE Online, your card may be charged automatically at the start of each billing cycle. You can confirm this by logging into your EVE Online account and checking your Subscription or Omega status under Account Management.

How do I cancel my EVE Online subscription to stop future charges?

Log into your account at eveonline.com, go to Account Management, and locate your active Omega or subscription entry. From there, choose the option to cancel or disable automatic renewal. Your account will remain Omega until the end of the current paid period, after which it will revert to Alpha status and no further recurring charges should occur.

How can I request a refund for an EVE Online charge I didn’t intend to make?

To request a refund, sign in to the EVE Online Support site (via eveonline.com) and submit a billing ticket with details such as the date, amount, and last four digits of the card used. CCP Games’ support team will review your request based on their refund policy and let you know whether a reversal is possible.

What types of purchases typically generate EVE Online charges and what amounts are common?

Common EVE Online charges include monthly or multi-month Omega subscriptions, game time packs, PLEX (in-game currency), and account or character services. Amounts vary by product and region, but you’ll usually see values matching the price of an Omega period or PLEX pack advertised on the official EVE Online Store or Account Management pages.

Why do I see a small or temporary EVE Online charge that later disappears?

When you add or update a payment method, EVE Online’s payment processor may place a small authorization hold to verify your card. This temporary hold is not a completed charge and should disappear from your statement or show as reversed within a few business days, depending on your bank.

How can I verify which EVE Online account made this purchase if I have multiple accounts?

Log into each EVE Online account you control and check the Account Management and purchase history for recent transactions. Look for entries that match the date and approximate amount of the charge. If you still can’t identify it, submit a support ticket with the transaction details so CCP’s billing team can help match the payment to a specific account.

How do I contact EVE Online support about a suspicious or unrecognized charge?

Go to eveonline.com and navigate to the Support section, then sign in and create a billing support ticket. Provide the date, currency, amount, and the descriptor text from your statement (including “ANT*EVEONLINE”) along with the last four digits of your card. Support will investigate and respond through the ticket system or via email.

This merchant is in the Gaming category

Browse all

Related Merchants

PlayStation Network
Kingshot
Escape Portal
Efun Company Limited
Electronic Arts

Compare EVE Online

vsPlayStation NetworkvsKingshotvsEscape Portal

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you