FanShopping

Retail80% confidence

FanShopping (branded as FANSHOPPING - Merchandise Ufficiale) is an Italian company that produces and sells official tour and concert merchandise for major Italian and international artists.

Castellamonte, Italy

About FanShopping

FanShopping, often presented as “FANSHOPPING - Merchandise Ufficiale,” is an Italian merchandising company that specializes in designing, producing, and selling official apparel and accessories for music artists, tours, and live events. Led by long-time merchandiser Dino Bono, the company handles everything from the creative design of T‑shirts, hoodies, and other fan items to the logistics and on‑site retail operations at concert venues. They frequently partner with well-known Italian artists and organizers to run official merchandise points of sale during tours and special events.

A charge from “FANSHOPPING MAGLIONE IT” with merchant category code 5999 would typically correspond to the purchase of physical merchandise such as a sweater ("maglione" in Italian), T‑shirt, hoodie, or other branded item, either at a concert stand or through an artist’s official online shop managed by FanShopping. The amount is usually a one‑time retail purchase, though multiple small charges can appear if a customer makes several transactions at different shows or reorders online. Temporary authorization holds may also appear if a card was used to secure a purchase before final settlement.

If you have questions about a FanShopping charge, start by checking your email for order confirmations from the artist’s official store or from FanShopping itself, as well as any receipts you received at a concert merchandise stand. Comparing the transaction date and amount to the date and location of a show you attended can help confirm the charge. To resolve issues, you can contact FanShopping through their official social channels (such as their Instagram profile) or through the support/contact information provided on the specific artist’s merchandise shop they operate. If you do not recognize the charge, contact your card issuer promptly to dispute the transaction and request that the card be checked for possible unauthorized use.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to FanShopping.

  1. FANSHOPPING MAGLIONE IT Merchant Category Code: 5999

Frequently Asked Questions

Why do I see a charge from "FANSHOPPING MAGLIONE IT" on my card?

This descriptor usually indicates a purchase of official merchandise (such as a sweater, hoodie, or T‑shirt) managed by FanShopping for an artist’s tour or online shop in Italy. The word "Maglione" means "sweater" in Italian, so it often refers to a clothing item bought at a concert stand or via an artist’s official merch store that FanShopping operates.

Is FanShopping a subscription service, or are the charges one‑time purchases?

FanShopping operates as a retail merchandiser, so charges are typically one‑time purchases for physical goods like apparel or accessories. They do not normally run recurring subscription plans; if you see repeated FanShopping charges, it is usually because multiple separate orders or event purchases were made.

How can I confirm what I bought from FanShopping?

Check the date and amount of the charge and compare it with concerts or events you attended, or with online orders from an artist’s official store. Look in your email for order confirmations or digital receipts referencing the artist’s name and merchandise items—these are often sent on behalf of or in collaboration with FanShopping.

How do I request a refund or exchange for FanShopping merchandise?

Refunds or exchanges are generally handled according to the policy of the specific tour or artist shop. Start by reviewing the return or assistance section on the artist’s official merchandise page where you ordered. If you bought at a concert, look at the receipt or signage on-site for after‑sales contact information. If no direct support email is listed, you can reach out via FanShopping’s official social channels with your order details to be directed to the proper support contact.

Why is the merchant location shown as "IT" when I attended a concert in another city or country?

The descriptor "IT" reflects that FanShopping is an Italian business and that the payment was processed through their Italian merchant account, even if the merchandise stand was at a venue in another city or country. This is common for touring merchandise vendors handling payments centrally through their home-country processor.

Can FanShopping place temporary holds or pending charges on my card?

Yes. When you pay by card at a merch stand or online, your bank may show an initial authorization from FanShopping before the final sale is captured. This can appear as a pending charge or slightly different amount for a short period. The pending hold should drop off automatically once the final transaction posts.

How can I contact FanShopping about a billing question?

For billing questions, first use any contact details provided on your order confirmation or on the artist’s official store page. If you cannot find those, you can contact FanShopping through their official Instagram profile (listed as the company website on LinkedIn) and provide your name, transaction date, amount, and any order references so they can direct you to the correct support channel.

What should I do if I don’t recognize a FanShopping charge at all?

If you do not recall attending a concert, buying artist merchandise, or ordering from an official artist store around the transaction date, contact your card issuer immediately to report a potential unauthorized charge. While you investigate, you can also message FanShopping via their official channels with the transaction details to ask if they can identify the associated order, but your bank should be your primary point of contact for fraud disputes.

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