Farmers

Retail98% confidence

Farmers (Farmers Trading Company Ltd) is a New Zealand mid‑market department store chain selling family fashion, beauty products, homewares, furniture, appliances and related goods through physical stores and online.

Flat Bush, Auckland, New Zealand
farmers.co.nz
Owned by James Pascoe Group

About Farmers

Farmers (Farmers Trading Company Ltd) is a well‑known New Zealand department store chain offering mid‑market family fashion, beauty and fragrance, homewares, furniture, bedding, small and large appliances, toys and seasonal goods. They operate both physical stores across New Zealand and an online store at farmers.co.nz, where customers can shop for delivery or Click & Collect. Farmers also issues gift cards, runs loyalty promotions, and partners with finance providers (such as the Farmers Finance Card and other buy‑now‑pay‑later options) to offer flexible payment methods.

A charge from “FARMERS”, “FARMERS TRADING CO”, “FARMERS.CO.NZ” or similar wording may appear on your bank or card statement after you make a purchase in‑store or online. Online orders, Click & Collect purchases, layby or finance repayments, and payments made with a Farmers Finance Card that are then settled by your bank can all show up as Farmers charges. You may also see temporary authorisation holds when you place an online order, update your payment method, or split payment between a gift card and a bank card; these holds usually drop off after the payment is fully processed or if the order is cancelled.

If you don’t recognise a Farmers charge, first check recent receipts, order confirmation emails from farmers.co.nz (including your spam/junk folder), and any Click & Collect or delivery notifications. Review your Farmers Finance Card or other store‑linked account if you have one, and ask family members who may use your card for household or gift purchases. For further help, contact Farmers customer service via the Help/Contact section on farmers.co.nz or phone their customer support line, providing the transaction date, amount and any reference from your statement so they can locate the order, explain the charge, reverse duplicate billing errors if applicable, or guide you through disputing a potential fraudulent transaction with your bank or card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Farmers.

  1. FARMERS BLENHEIM NZL

Frequently Asked Questions

Why do I see a charge from FARMERS or FARMERS.CO.NZ on my bank statement?

This usually relates to a purchase you (or a family member with access to your card) made at a Farmers store or on farmers.co.nz. The description might show as “FARMERS TRADING CO”, “FARMERS CO NZ”, or similar. Check recent in‑store shopping, online orders, Click & Collect purchases, and any payments linked to a Farmers Finance Card or other store finance arrangement tied to your bank account.

Does Farmers use subscriptions or recurring billing?

Farmers itself does not typically sell subscription services like streaming or monthly membership plans, so most charges are one‑off retail purchases. However, if you have a Farmers Finance Card or have entered a payment arrangement with a third‑party provider (e.g., instalment or buy‑now‑pay‑later), you may see regular repayments on your statement. Those repayments can appear monthly or fortnightly and may still reference Farmers or the finance provider’s name.

Why is there a small or duplicate pending charge from Farmers on my card?

When you place an order on farmers.co.nz, Farmers may place a temporary authorisation hold on your card to confirm the payment method. If your order changes (for example, items go out of stock, or shipping is adjusted), you may see more than one pending line item while the final amount is settled. The unused authorisation should automatically drop off within a few business days; you’ll only be charged for the final confirmed amount.

How can I verify what my Farmers charge is for?

Look up recent emails from Farmers or farmers.co.nz for order confirmations, shipping notifications, or Click & Collect notices that match the date and amount of the charge. If you have a Farmers Finance Card or other store‑linked account, log in to your finance portal or check your latest statement for matching transactions. If you still can’t identify the charge, contact Farmers customer service via the Contact/Help section on farmers.co.nz or call their customer support line with the date, amount and any transaction reference from your bank statement so they can search their system.

How do I cancel or change an online order I’ve been charged for by Farmers?

If your farmers.co.nz order is still processing and has not been dispatched, customer service may be able to amend or cancel it. Go to farmers.co.nz, log in to your account (if you created one) and check your order status, then use the contact options provided in the Help or Contact Us section with your order number handy. If the order has already shipped, you may need to accept delivery and then follow Farmers’ returns and refunds process as outlined on their website.

How can I request a refund for a Farmers purchase I don’t want or didn’t authorise?

For change‑of‑mind or incorrect item cases, refer to the Returns & Refunds policy on farmers.co.nz and, where eligible, return the goods in‑store or by post with your receipt or online order confirmation. If you believe the transaction is fraudulent or made without your permission, contact Farmers customer service first to see if they can locate and reverse it, then immediately notify your bank or card issuer to block your card and raise a formal dispute or chargeback if needed. Refunds, when approved, are usually processed back to the original payment method and may take several business days to appear.

What are common amounts or patterns for Farmers charges?

Farmers charges can vary widely because they sell everything from small beauty items and clothing to large furniture and appliances. You might see smaller amounts for cosmetics, kids’ clothing, or gift items, and larger single charges for furniture, bedding, or electronics. If you are paying off a purchase via a Farmers Finance Card or an instalment provider, you may see recurring, evenly spaced payments (for example, weekly or fortnightly), often in the same amount each period until the balance is cleared.

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