Fedex

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FedEx is a global courier and logistics company providing express shipping, freight, and delivery services for documents and packages worldwide.

Memphis, Tennessee, USA

About Fedex

FedEx is a multinational courier and logistics company that provides express parcel delivery, freight shipping, e-commerce logistics, and business services to individuals and organizations around the world. They offer a wide range of shipping options, from overnight document delivery to international freight and custom logistics solutions. In many countries they also provide additional services such as FedEx Office locations for printing, packing, and drop-off.

A charge labeled something like “FEDEX248866007” on your card statement typically relates to a shipment, freight service, customs or duty processing, or a service performed at a FedEx Office or authorized FedEx location. The numeric portion may correspond to an internal reference, tracking, or invoice number tied to a specific shipment or transaction. Charges can be one-time for a single shipment, or they may appear as multiple separate amounts if shipping, duties, surcharges, and other fees are billed individually.

If you’re unsure about a FedEx charge, start by checking any recent online orders you’ve placed that may have used FedEx as the carrier, as the seller’s shipping fees may be passed through under FedEx’s name. You can also look up shipments in your email (shipping confirmations) and cross-check dates and amounts. For detailed questions, contact FedEx customer service via their website or phone, or log into your FedEx account (if you have one) to review invoices and shipment history. If you still can’t identify the charge, your card issuer can help investigate or dispute the transaction while you work with FedEx to confirm the related shipment or service.

Bank Statement Variations

6 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fedex.

  1. FEDEX EXPRESS AUSTRALI MASCOT AUS
  2. FEDEX248866007
  3. Fedex Express Australi MASCOT AU
  4. Fedex Express Australi Mascot AU
  5. Fedex Express Australi MASCOT AUS
  6. TNT Express Mascot AUS

Frequently Asked Questions

What does a charge labeled something like “FEDEX248866007” mean on my card statement?

This usually indicates a FedEx-billed shipment or service, where the numeric portion may be an internal reference, invoice, or tracking-related number. It commonly corresponds to a specific package shipment, freight charge, or service at a FedEx Office location.

How can I match a FedEx charge to a specific package or shipment?

Check your recent shipment confirmations and invoices for FedEx tracking or invoice numbers, then log into your FedEx account or use the tracking tools on fedex.com. If you have the invoice number, you can reference it with FedEx customer service to identify the exact shipment tied to the charge.

Can FedEx charges appear separately for duties, taxes, or surcharges?

Yes. For international shipments, FedEx may bill shipping, duties, taxes, brokerage, or other surcharges as separate line items, which can result in multiple FedEx charges on your card for the same shipment date or tracking number.

How do I dispute or question a FedEx charge I don’t recognize?

First, gather any related tracking numbers, invoices, and the exact charge details from your statement. Then contact FedEx billing support via the support section on fedex.com or by phone. If it still appears unauthorized after speaking with FedEx, contact your bank or card issuer to initiate a dispute.

Does FedEx store my card details and charge me automatically for future shipments?

If you create a FedEx account and save a payment method, FedEx can automatically bill that card for shipments, duties, and related fees processed under your account. You can review and change stored payment methods and billing preferences in your FedEx account settings on fedex.com.

How can I get a copy of the invoice for a FedEx charge on my card?

Log into your FedEx account and go to the billing or invoice section to download a copy, or contact FedEx billing support and provide the date, amount, and any reference numbers from your card statement. They can usually retrieve and email or fax the corresponding invoice.

Why do I see a temporary or pending FedEx charge for a slightly different amount?

FedEx or a FedEx Office location may place an authorization hold on your card to verify funds before final billing. The pending amount may differ slightly from the final captured amount once the shipment is weighed, rated, and all surcharges are finalized. Authorization holds typically drop off within a few business days.

Can I change the card used for recurring FedEx billing or future shipments?

Yes. Sign into your FedEx account on fedex.com, navigate to Billing or My Profile, and update or remove stored payment methods. New shipments and future billing will then be charged to the updated card you select as the default payment method.

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