Fig & Bloom

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Fig & Bloom is an Australian florist and online flower delivery company specializing in contemporary floral arrangements, indoor plants, and curated gifts delivered across major cities and regional areas.

Fairfield, Victoria, Australia
figandbloom.com

About Fig & Bloom

Fig & Bloom is an Australian florist and online flower delivery company based in Fairfield, Victoria, with delivery across major cities and selected regional areas. They specialise in contemporary floral arrangements, premium bouquets, indoor plants, and curated gift add-ons such as candles, chocolates, and hampers. Orders are placed online at figandbloom.com, where customers can choose delivery dates, customise card messages, and often track or receive notifications about their delivery. They cater to occasions like birthdays, anniversaries, sympathy, corporate events, and weddings.

A Fig & Bloom charge usually appears on your bank or card statement after you place an order for flowers, plants, or gifts through their website or by phone. This may be a one-time purchase, a scheduled future delivery charged at the time of booking, or, in some cases, a recurring delivery or floral subscription for homes or offices if you have set one up. You might also see a charge if you updated your payment method for an existing corporate or standing account, ordered add-ons like vases or gift packs, or if an initial payment attempt was reprocessed. Some banks may show the transaction as “FIG & BLOOM,” “FIGANDBLOOM.COM,” or similar wording.

If you don’t recognise a Fig & Bloom charge, start by checking your email for order confirmations or delivery notifications from figandbloom.com, including in your spam or promotions folders. Ask family members or colleagues with access to your card if they placed an order (flowers are often sent as gifts to you or on your behalf). To resolve any questions, you can visit figandbloom.com and use their contact or support page, or reach out to their customer service team by email or phone with your full name, the last four digits of the card used, and the exact charge amount and date so they can locate the order. If you suspect fraud and cannot match the transaction to an order, contact both Fig & Bloom and your bank or card issuer to dispute or block unauthorised use.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fig & Bloom.

  1. 920Pin* Fig Bloom Hawthorn East AUS
  2. PIN*509 Fig & Bloom Hawthorn Ea AUS
  3. PIN*984 Fig & Bloom\19 1 MARAQUITA GROVE

Frequently Asked Questions

Why was I charged by Fig & Bloom when I only ordered once?

Fig & Bloom is primarily a one-time purchase florist, so most charges are single transactions tied to a specific order. However, if you scheduled multiple future deliveries in one checkout (for example, birthdays or corporate events on different dates), each delivery may be processed as a separate charge. Review your order confirmation email from figandbloom.com to see if you set up multiple deliveries or added extra items that may be billed together or separately.

What are typical amounts I might see from Fig & Bloom on my statement?

Fig & Bloom arrangements generally range from around AUD $60–$80 for smaller bouquets to well over AUD $150 for large or premium designs, with delivery fees added depending on location and time window. Charges may also include extras such as vases, candles, chocolates, or gift packs, which can increase the total. Your statement will usually show one combined amount per order, including flowers, add-ons, and delivery.

Does Fig & Bloom offer subscriptions or recurring flower deliveries?

Fig & Bloom offers recurring and scheduled flower deliveries for homes, workplaces, and corporate clients in many serviced areas. If you’ve set up a regular delivery (for example, weekly, fortnightly, or monthly flowers), you’ll see a recurring charge around the same time each billing period. You can adjust, pause, or cancel these recurring orders by logging into your account on figandbloom.com or contacting their customer service team with your subscription details.

How can I cancel or change a Fig & Bloom order or subscription to stop future charges?

For one-time orders, changes or cancellations are usually only possible before your order has been prepared or dispatched; contact Fig & Bloom as soon as possible via their website or by phone with your order number. For ongoing or subscription-style deliveries, log in to your figandbloom.com account and navigate to your recurring orders or subscriptions section to pause, skip an upcoming delivery, change dates, or cancel entirely. Always check their cancellation timeframes and terms, as same-day or short-notice orders may not be fully refundable once in production.

How do I request a refund or resolve a billing issue with Fig & Bloom?

If you believe you were incorrectly charged or there’s a problem with your order, contact Fig & Bloom directly through the contact form, email address, or phone number listed on figandbloom.com. Provide your order number, the exact amount charged, photos (if there’s a quality or delivery issue), and a brief explanation of the problem. They will review the situation under their satisfaction and refund policies, which may result in a refund, replacement arrangement, or store credit depending on the circumstances.

Why do I see a small or pending Fig & Bloom charge on my card?

Some banks may display a pending or temporary authorisation when you place an order with Fig & Bloom, especially if your card details are first being verified. This can appear as a small or duplicate pending charge while the final amount is being confirmed. These authorisations typically fall away automatically within a few business days and are replaced by a single, final posted transaction for the correct order total.

How can I get a copy of my Fig & Bloom receipt or tax invoice for this charge?

A tax invoice or receipt is automatically emailed to the address you provided at checkout on figandbloom.com. If you can’t find it, search your inbox and spam folders for “Fig & Bloom” or your order number. For replacements or corporate invoices, contact their support team via the website with your name, email, approximate order date, and last four digits of the card used so they can resend the documentation.

What should I do if I don’t recognise a Fig & Bloom charge at all?

First, verify that no one in your household, workplace, or organisation used your card to send flowers or gifts through figandbloom.com, as surprise gifts are common. If no one recognises the purchase, contact Fig & Bloom with the transaction date, exact amount, and the name on your card so they can look up whether an order exists under your details. If they cannot locate a legitimate order or you suspect card theft, immediately notify your bank or card issuer to report potential fraud, request a new card, and dispute the transaction if necessary.

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