Finance Brokers Association of Australasia

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The Finance Brokers Association of Australasia (FBAA) is a national industry association that represents, educates, and advocates for finance and mortgage brokers across Australia, providing professional development, resources, and regulatory representation for its members.

Eight Mile Plains, Queensland, Australia
fbaa.com.au

About Finance Brokers Association of Australasia

The Finance Brokers Association of Australasia (FBAA) is a national industry association representing finance and mortgage brokers across Australia. Based in Eight Mile Plains, Queensland, the FBAA focuses on advocacy, professional standards, and education for its members, who include residential mortgage brokers, commercial and asset finance brokers, and other finance professionals. The association provides training and professional development, compliance and regulatory support, industry news and resources, and networking opportunities, including conferences and events.

A charge from the Finance Brokers Association of Australasia on your bank or card statement is usually related to membership fees, professional development, or event registrations. This can include annual or periodic membership subscriptions, renewal fees, training courses, continuing professional development (CPD) programs, conferences, and seminars. In some cases, you might see an authorization hold or pending transaction when updating your payment details or registering for an event, which should settle or drop off within a few business days. Charges may appear under descriptors like “FINANCE BROKERS ASSN”, “FBAA”, or “FBAA MEMBERSHIP” depending on your bank.

If you’re unsure about an FBAA charge, start by checking your email for invoices or receipts from fbaa.com.au, and log in to your FBAA member portal (if you’re a broker or affiliate) to review your billing history and renewal dates. Compare the transaction date and amount with recent membership renewals, course registrations, or event bookings you or your firm may have made. For further help, contact the FBAA directly via the contact form or details listed at fbaa.com.au, quoting the exact amount, date, and the name on the card or account; they can confirm what the payment relates to, adjust billing details, or assist with refunds or cancellations where applicable. If you suspect fraud and cannot match the charge to any FBAA-related activity, contact both FBAA and your bank or card issuer promptly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Finance Brokers Association of Australasia.

  1. Finance Brokers Associ Woolloongabba AUS

Frequently Asked Questions

Why was I charged by the Finance Brokers Association of Australasia (FBAA)?

Most FBAA charges relate to annual or periodic membership fees, professional development courses, or registrations for conferences and events. If you’re a finance or mortgage broker, your membership may renew automatically each year on your original join date. Sometimes employers or principals pay membership on behalf of staff, so the charge may be linked to a corporate or aggregator-arranged membership. Review recent invoices or booking confirmations from fbaa.com.au to identify the specific item.

Is the FBAA membership fee a one-time or recurring charge?

FBAA membership is typically billed as a recurring subscription, most commonly on an annual basis. If you opted into auto-renewal when joining or renewing, your card or bank account will be charged automatically each renewal period until you cancel or update your billing preferences. You can view your renewal date and billing status by logging into your member portal on fbaa.com.au. If you prefer to pay manually, you can usually switch off auto-renew and pay by invoice instead.

What types of amounts commonly appear from the FBAA on my statement?

The most common FBAA amounts are membership subscription fees, which vary depending on membership category (e.g., full broker member, associate member, corporate or aggregator arrangements). You may also see separate charges for CPD courses, webinars, workshops, or their national conference, which are typically billed as one-off payments at the time of registration. The exact amounts will be detailed on the tax invoice or receipt emailed to you after payment and available in your member portal.

How do I cancel or not renew my FBAA membership to stop future charges?

To cancel or opt out of FBAA membership renewal, log in to your member portal via fbaa.com.au and go to the membership or billing section to update your renewal preferences. If you cannot access your account, use the Contact or Membership Support details on the website and request cancellation in writing, including your full name, email, and membership number if known. Keep in mind that cancellation usually takes effect at the end of your current paid period, and most industry associations do not provide partial refunds for unused time within an already-paid term.

How can I get a refund or dispute an FBAA charge I don’t recognize?

First, check with your firm, aggregator, or colleagues to ensure the payment wasn’t made on behalf of your business or a shared membership. If you still don’t recognize it, contact the FBAA directly via the support or contact form on fbaa.com.au and provide the transaction date, exact amount, the name on the card, and any reference appearing on your statement. They can look up the transaction, confirm what it relates to, and advise whether a refund, credit, or membership adjustment is possible according to their billing and refund policies. If you suspect unauthorized use of your card, you should also notify your bank or card issuer immediately.

Why do I see a pending or small authorization charge from the FBAA?

When you update your payment method or register for certain services, the FBAA’s payment processor may place a temporary authorization hold to verify your card. This can appear as a small amount or a pending transaction and is not an actual completed charge. These holds usually clear automatically within a few business days and will either disappear or be replaced by the final, correct transaction amount. If a pending amount remains unusually long, contact your bank and reach out to the FBAA for confirmation.

How can I contact the Finance Brokers Association of Australasia about a charge on my statement?

Visit fbaa.com.au and use the “Contact” or “Support” section to reach their office by email, web form, or phone using the numbers listed there. Having your invoice (if available), transaction amount, date, and the last four digits of the card handy will help them locate your record quickly. If you are an existing member, logging into your member portal before contacting support can also give you immediate access to invoices, renewal notices, and payment history.

I’m not a broker—why would I still see an FBAA charge?

Even if you’re not personally a finance broker, the charge could relate to a business you’re associated with, such as a company card used for staff membership fees, compliance training, or event registrations. In some cases, administrative staff, credit representatives, or related professionals are registered as associate members under a firm’s membership structure. Check with your employer, accounts department, or any family member who might have access to the card to see if they authorized the payment for professional or training purposes.

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