FIS

Financial Services86% confidence

FIS (Fidelity National Information Services, Inc.) is a global financial technology company that provides payment processing, core banking, ATM and card services to banks, credit unions, and merchants.

Jacksonville, Florida, United States

About FIS

FIS, short for Fidelity National Information Services, Inc., is a global financial technology provider that offers core banking systems, card processing, ATM and POS transaction processing, and related financial services infrastructure to banks, credit unions, fintechs, and merchants. When you see “(FIS)” on a transaction descriptor, it typically indicates that the transaction (often an ATM or POS cash withdrawal) was processed over FIS’s network or using FIS-managed equipment, rather than being a purchase from FIS itself.

The descriptor “POS Withdrawal (FIS) Fate 1124 1425 Memorial Parkw Fate TX(2875” most likely refers to a point‑of‑sale cash withdrawal or ATM‑like transaction at a physical terminal located at or near 1425 E (or similar) Memorial Parkway in Fate, Texas, where FIS is acting as the processor. This kind of entry generally appears on your statement when you’ve taken cash back at a store register or used an ATM or POS terminal that routes transactions through FIS. The dollar amount will correspond to the cash dispensed (and sometimes fees), not a product or service purchase from FIS.

If you don’t recognize the charge, first think about whether you or an authorized cardholder recently withdrew cash or requested cash back at a merchant in Fate, Texas. Check your receipt from that store or ATM—the name on the physical machine or on the paper receipt may list a bank, credit union, or store brand, while your statement shows FIS because they process the transaction. If the charge still seems unfamiliar, contact the bank or card issuer that issued your card (using the phone number on the back of the card) and reference the full descriptor, date, and amount; they can provide more detail about the terminal/merchant and help you dispute any suspected fraud. FIS typically does not handle consumer disputes directly; those are routed through your card‑issuing bank.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to FIS.

  1. POS Withdrawal (FIS) Fate 1124 1425 Memorial Parkw Fate TX(2875

Frequently Asked Questions

What does a charge labeled “POS Withdrawal (FIS)” mean on my statement?

A “POS Withdrawal (FIS)” entry generally indicates a cash withdrawal or cash‑back transaction processed over FIS’s network at a point‑of‑sale terminal or ATM. It is not a retail purchase from FIS; it reflects cash taken out using your debit card at a store or ATM that uses FIS as the processor.

Why does my bank statement show FIS instead of the store or ATM brand in Fate, Texas?

FIS often appears in the descriptor because they operate or process transactions for the ATM or POS terminal. The physical machine or store at 1425 Memorial Parkway in Fate, TX may display a different brand name locally, but your bank uses FIS’s processor name in the electronic record that appears on your statement.

Can FIS charge recurring fees or subscriptions to my card?

FIS itself typically does not bill consumers directly for subscriptions or recurring services. Instead, it processes transactions on behalf of banks and merchants. A “POS Withdrawal (FIS)” charge is usually a one‑time transaction for cash or a related fee rather than a recurring subscription.

How can I verify what location this FIS POS Withdrawal in Fate, TX came from?

Your best option is to contact your card‑issuing bank or credit union using the number on the back of your card. Provide the exact date, amount, and full descriptor (“POS Withdrawal (FIS) Fate 1124 1425 Memorial Parkw Fate TX(2875”). They can look up the specific terminal ID and often identify the underlying merchant or ATM owner associated with that location.

Could this FIS POS Withdrawal be an ATM fee or surcharge?

Yes. When you withdraw cash from an ATM or POS terminal that is out‑of‑network, the withdrawal amount plus a terminal surcharge and/or bank fee may all appear as part of a transaction processed by FIS. Review your withdrawal amount and any fee disclosures you saw on the ATM screen to match them with the total posted on your statement.

What should I do if I don’t recognize this FIS charge from Fate, Texas?

First confirm that no one else on your account (such as a joint account holder or authorized user) made a cash withdrawal in or near Fate, TX on that date. If no one recognizes it, immediately call your bank or card issuer to report a possible unauthorized transaction. They can block your card, issue a replacement, and begin a dispute or fraud investigation as needed.

Can I contact FIS directly to dispute a POS Withdrawal charge?

Consumer disputes for card charges processed by FIS are handled through your bank or card issuer, not typically through FIS directly. Use the customer service number on the back of your debit or credit card to start any dispute or fraud claim related to a “POS Withdrawal (FIS)” entry.

Why is there no separate store name next to the FIS POS Withdrawal descriptor?

Some ATM or POS terminals send limited information with the transaction, so your statement may only show a generic description such as “POS Withdrawal (FIS)” plus city, state, and sometimes a partial address. The underlying merchant or ATM owner information usually remains available to your bank internally, which is why contacting your issuer is the most reliable way to get more detail.

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