About FIS
FIS, short for Fidelity National Information Services, Inc., is a global financial technology provider that offers core banking systems, card processing, ATM and POS transaction processing, and related financial services infrastructure to banks, credit unions, fintechs, and merchants. When you see “(FIS)” on a transaction descriptor, it typically indicates that the transaction (often an ATM or POS cash withdrawal) was processed over FIS’s network or using FIS-managed equipment, rather than being a purchase from FIS itself.
The descriptor “POS Withdrawal (FIS) Fate 1124 1425 Memorial Parkw Fate TX(2875” most likely refers to a point‑of‑sale cash withdrawal or ATM‑like transaction at a physical terminal located at or near 1425 E (or similar) Memorial Parkway in Fate, Texas, where FIS is acting as the processor. This kind of entry generally appears on your statement when you’ve taken cash back at a store register or used an ATM or POS terminal that routes transactions through FIS. The dollar amount will correspond to the cash dispensed (and sometimes fees), not a product or service purchase from FIS.
If you don’t recognize the charge, first think about whether you or an authorized cardholder recently withdrew cash or requested cash back at a merchant in Fate, Texas. Check your receipt from that store or ATM—the name on the physical machine or on the paper receipt may list a bank, credit union, or store brand, while your statement shows FIS because they process the transaction. If the charge still seems unfamiliar, contact the bank or card issuer that issued your card (using the phone number on the back of the card) and reference the full descriptor, date, and amount; they can provide more detail about the terminal/merchant and help you dispute any suspected fraud. FIS typically does not handle consumer disputes directly; those are routed through your card‑issuing bank.