Five Below

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Five Below is a U.S. specialty discount retailer offering a wide range of trend-right products, most priced at $5 or below, with some higher-priced items in its Five Beyond section.

Philadelphia, PA

About Five Below

Five Below is a specialty value retailer that focuses on affordable, trend-driven merchandise for pre-teens, teens, and young adults. Its stores typically carry items such as toys, games, tech accessories, beauty and personal care products, home decor, candy and snacks, sports and fitness gear, seasonal items, and novelty gifts, with most products historically priced at $5 or less and a growing assortment in the slightly higher-priced “Five Beyond” range. The number in your descriptor (e.g., “6227”) is most likely the specific store number or location identifier.

A charge from “five below 6227” on your bank or card statement usually reflects an in-store purchase at that particular Five Below location, often a single-visit transaction for low-cost items or a small basket of goods. Since prices are generally low, you might see relatively small transaction amounts, sometimes multiple times in a month if you or a family member shops there frequently. Five Below does not typically operate on a subscription model, so recurring, same-amount monthly charges would be unusual.

If you don’t recognize the charge, first check recent receipts (paper or email) or your Five Below online account if you’ve placed orders through their website, and consider whether a family member might have used your card. You can contact the specific store (using the store locator on their website and matching your city/visit date) or reach out to Five Below customer service through their website for purchase verification or return/refund questions. If the transaction still appears unauthorized after speaking with Five Below, contact your card issuer to dispute the charge and request a card replacement if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Five Below.

  1. five below 6227

Frequently Asked Questions

What does a charge from “five below 6227” mean on my card statement?

This indicates a purchase made at a specific Five Below store, with “6227” being the store number or location ID. It typically represents an in-person transaction for discounted merchandise such as toys, tech accessories, candy, or home goods.

Does Five Below offer subscriptions or recurring billing?

No, Five Below primarily operates brick-and-mortar retail stores and one-off online orders. They do not commonly use subscription or recurring billing, so repeated monthly charges of the same amount would be unusual and should be checked with your bank and Five Below customer service.

How can I get a receipt or verify what was bought for a Five Below charge?

If you made the purchase in-store, you’ll need the original paper receipt for full details. If it’s lost, you can visit or call the store (look up the store number on fivebelow.com) with the date, approximate time, and amount of the transaction; staff may be able to locate the purchase in their system. For online orders, log in to your account on fivebelow.com to view your order history and receipts.

How do refunds or returns work for items bought at Five Below?

Five Below generally offers returns or exchanges within a set period (often with the original receipt and in new condition). Bring the items and receipt back to the same or a nearby Five Below store to request a refund, which should appear back on your card within several business days. For online purchases, follow the return instructions included with your order or on fivebelow.com.

Why is the amount of my Five Below charge slightly different from the total I expected?

Differences usually come from sales tax, any in-store promotions, coupons, or rounded totals at checkout. Check your printed receipt or online order details to see the exact breakdown. If you still see a discrepancy, contact the store listed by the store number or reach out to Five Below customer support through their website.

Can Five Below place temporary authorization holds on my card?

If you used a debit or credit card, a temporary authorization hold may have been placed at the time of purchase to verify available funds. This hold can appear as a pending amount before it finalizes to the actual transaction total. Holds typically clear within a few business days, depending on your bank.

How can I contact Five Below about a charge I don’t recognize?

Go to fivebelow.com and use the store locator to identify the store associated with the charge (using your city and the approximate date/time), then call or visit that store to inquire. You can also use the Contact Us or Customer Service section of fivebelow.com to submit a support request with details like transaction date, amount, and the last four digits of your card.

What should I do if I suspect the Five Below charge is fraudulent?

First, confirm that no family member or authorized user made the purchase. If no one recognizes it, contact your card issuer immediately to report suspected fraud and dispute the transaction. You may also notify Five Below customer service with any details you have, but your bank or card provider will manage the formal dispute and card replacement if needed.

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