Flywire

Financial Services94% confidence

Flywire is a global payments platform that enables businesses, institutions, and individuals to send and receive cross-border payments, commonly used for tuition, healthcare, and travel-related transactions.

Boston, Massachusetts, United States

About Flywire

Flywire is a global payments company that specializes in facilitating complex, high-value, and often cross-border payments. It is widely used by universities and colleges for international tuition and fee payments, by healthcare providers for patient billing, and by travel and business organizations for large invoice or program payments. The platform allows payers to send money in their local currency while recipients receive funds in their desired currency, with Flywire managing foreign exchange, compliance, and reconciliation.

A charge with a descriptor like “Flywire Global PURCHASE” typically appears when you make a payment through Flywire’s portal—for example, paying university tuition, a study-abroad program fee, a private school or camp invoice, a medical bill, or a travel program or tour booked via an organization that uses Flywire to process payments. The WEB ID or reference number (such as “WEB ID: 1824308933” and internal codes like “ZOL678782281”) help identify the specific transaction in Flywire’s system. These charges are usually one-time payments, but you may see multiple charges if you scheduled several payments or installments.

If you do not recognize a Flywire charge, first check recent invoices or payment instructions from any schools, healthcare providers, or organizations you or a family member have paid recently, and search your email for “Flywire” to locate confirmation emails and receipts. You can log into your Flywire account (if you created one) or use the tracking link from your confirmation email to review payment details. For unresolved questions, contact Flywire support through their website’s Help or Contact section, providing your payment reference and WEB ID; they can confirm the recipient, amount, and status, and assist with issues such as refunds, corrections, or duplicate payments depending on the policies of the institution you paid.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Flywire.

  1. FLYWIRE PAYMENT BANNOCKBURN IL 90216224 463590
  2. Flywire Global PURCHASE ZOL678782281 WEB ID: 1824308933

Frequently Asked Questions

Why do I see a charge from Flywire Global on my bank or card statement?

You’re seeing a Flywire Global charge because a payment you made—often for tuition, a school or program fee, healthcare, or travel—was processed through Flywire’s payment platform. The institution or organization you paid uses Flywire as its payment processor, so the charge shows under Flywire rather than the institution’s name.

How can I find out which institution or invoice my Flywire charge relates to?

Locate your Flywire confirmation email or receipt, which includes a payment reference number and the name of the institution you paid. You can also go to flywire.com, use the payment tracking link or sign into your account, and enter your payment reference or email to view details about which organization received the funds.

Is the Flywire Global charge a one-time payment or a recurring subscription?

Flywire payments are typically one-time transactions tied to a specific invoice or bill, such as a semester’s tuition or a single medical bill. However, you may have scheduled multiple payments or installments through an institution, which can result in several Flywire charges on different dates matching each scheduled payment.

How do I request a refund for a payment made through Flywire?

Refunds for Flywire payments are governed by the refund policies of the institution you paid. Contact the school, healthcare provider, or organization directly to request a refund. Once they approve it and initiate the refund through Flywire, you can use your Flywire tracking link to monitor the refund status or contact Flywire support if there are processing issues.

Can Flywire place authorization holds or pending charges on my account?

Depending on the funding method and your bank, you may see a pending amount or temporary authorization when initiating a payment. This is part of the payment verification process and generally clears or posts as a final charge within a few business days. If a pending Flywire charge does not resolve, check your payment status on flywire.com and contact your bank and Flywire support with the transaction details.

How can I contact Flywire about a charge I don’t recognize?

Visit flywire.com and go to the Support or Help Center, where you can access live chat, submit a request, or find regional phone numbers and email contacts. Have your name, payment amount, approximate date, and any reference or WEB ID from your statement ready so Flywire can quickly locate the transaction.

Why does my Flywire charge amount differ slightly from the invoice total?

Differences can result from currency conversion, bank fees, or payment-method–specific charges. When you created the payment on Flywire, the platform displayed the total you would be charged in your selected currency, including any Flywire-related fees. If your statement amount varies, it may be due to additional fees from your bank or card issuer; check your Flywire receipt and then contact your bank for fee details.

How do I get a receipt or proof of payment for my Flywire transaction?

After completing a payment, Flywire emails you a confirmation with a downloadable receipt. You can also log into your Flywire account or use your payment tracking link to view the transaction and download a payment confirmation or receipt, which can be used as proof of payment with your institution or for reimbursement purposes.

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