About GoHenry
GoHenry is a fintech company that offers prepaid debit cards for children and teens, paired with an app that helps families teach budgeting, saving, and responsible spending. Parents load money onto the card, set spending limits, assign chores, and track transactions in real time, while kids learn to manage their own money within those boundaries. The service is aimed at families who want a safe, controlled way for children to use card payments online and in stores.
A charge labeled like “Recurring Withdrawal POS … GoHenry Inc” typically appears when a parent’s funding source (such as a bank account or card) is used to top up the child’s GoHenry account or pay a regular GoHenry membership fee. It may show as a recurring withdrawal if you have automatic funding rules set up (for example, weekly allowance or auto‑top‑ups when the balance falls below a set threshold). You might also see multiple smaller charges if several top‑ups or funding events occurred close together.
If you don’t recognize the charge, first log into your GoHenry parent account (via the app or website) and review the funding and transaction history to match the amount and date. Check with other adults on the account and with any children who use GoHenry cards. For billing or dispute issues, you can contact GoHenry support through the in‑app help section or via their website, where they provide email and chat/contact options. If you suspect fraud and cannot access an account, reach out to GoHenry support immediately and, if needed, contact your bank or card issuer to block or dispute unauthorized transactions.