gotoPremiumFinance

Financial Services80% confidence

gotoPremiumFinance is a premium finance company that provides financing and digital billing solutions for insurance agencies, MGAs, carriers, and policyholders across the United States.

Thousand Oaks, California, United States
Owned by Input 1

About gotoPremiumFinance

gotoPremiumFinance is a national premium finance company that enables insurance policyholders to pay their premiums over time instead of in a single lump sum. Working with independent agencies, MGAs, carriers, and financial institutions, the company offers a technology‑driven platform for quoting, billing, collections, and account management, making it easier to structure and administer premium finance agreements. gotoPremiumFinance operates under the legal entity Gotopremiumfinance.com, LLC and is part of the broader Input 1 group, a long‑standing provider of digital billing and payment solutions to the insurance industry.

A charge from gotoPremiumFinance will typically appear on a bank or card statement when an insurance policy has been financed rather than paid in full upfront. In many cases, the insured signs a premium finance agreement—often via their insurance agent—and recurring monthly payments are then drafted by gotoPremiumFinance. Statement descriptors can vary by processor; in your case, the phone number 888‑875‑4000 aligns with gotoPremiumFinance’s customer support line, and the “CA” location matches the company’s California headquarters, even though the descriptor text shows as “digipaysvcs,” which is likely a shorthand for their digital payment or billing service. Charges may be one‑time down payments, regular installment drafts, or fees associated with late payments or policy cancellations.

If you have questions about a gotoPremiumFinance‑related charge, the best first step is to locate your insurance documents—specifically any premium finance agreement or invoices from your insurance agent or carrier—and look for references to gotoPremiumFinance, Gotopremiumfinance.com, or payment instructions that include the 888‑875‑4000 number or the company’s website. You can also contact the company’s customer service using the phone number listed on your billing notice or via their website contact forms to confirm the policy number, financed amount, and payment schedule. If you don’t recognize the underlying insurance policy, contact your insurance agent and your bank or card issuer promptly; they can help determine whether the charge is tied to a legitimate policy you consented to finance or if further dispute or fraud investigation is needed.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to gotoPremiumFinance.

  1. DIGIPAYSVCS
  2. DIGIPAYSVCS 8888754000 CA
  3. digipaysvcs 8888754000 ca

Frequently Asked Questions

Why do I see a charge from gotoPremiumFinance (or digipaysvcs) on my card statement?

You’re likely being billed for an insurance premium finance agreement that allows you to pay your insurance premium in installments instead of all at once. Many agencies and MGAs use gotoPremiumFinance as their premium financing partner; the descriptor may show variations like “digipaysvcs” along with the customer service number 888‑875‑4000 and a California location. Check your recent insurance purchase or renewal paperwork for a premium finance agreement or invoices that reference gotoPremiumFinance or Gotopremiumfinance.com, LLC.

What kinds of amounts does gotoPremiumFinance usually charge?

Common charges include an initial down payment followed by monthly installment drafts for the financed portion of your insurance premium. You may also see smaller amounts for finance charges, late fees, or NSF/returned payment fees as outlined in your premium finance agreement. The exact schedule and amounts should match the payment plan shown on your finance contract or your online account with gotoPremiumFinance.

How can I view or change my payment schedule with gotoPremiumFinance?

Your payment schedule is detailed in your premium finance agreement and is often accessible through the online portal linked from gotoPremiumFinance’s website or from a payment link provided by your insurance agency or MGA. Log in using your policy or account information; from there, you can typically review due dates, amounts, and sometimes update payment methods. If you can’t access your account, contact gotoPremiumFinance customer service at the number shown on your invoice (commonly 888‑875‑4000) or reach out via their website for assistance.

How do I cancel my premium finance plan or stop future payments to gotoPremiumFinance?

Premium finance agreements generally can’t simply be “cancelled” like a subscription, because they’re tied to an active insurance policy. To stop future payments, you must either pay off the remaining financed balance in full or cancel the underlying insurance policy, after which any unearned premium is typically used to pay down the finance balance. Contact your insurance agent first to discuss options, then confirm with gotoPremiumFinance how cancellation or payoff will affect your remaining balance and scheduled drafts.

How can I request a refund for a charge from gotoPremiumFinance?

Refunds usually occur when an insurance policy is cancelled or modified, creating unearned premium that exceeds your remaining finance balance, or if a payment was taken in error or duplicated. Start by reviewing your policy status and contacting your insurance agent to confirm any changes. Then contact gotoPremiumFinance with your policy and account details; they can tell you whether a refund is due, how it will be processed, and the expected timeline for funds to return to your bank or card.

Why do I still see charges from gotoPremiumFinance after my insurance policy was cancelled or changed?

There can be a delay between policy changes at your carrier and the adjustment of your premium finance account, especially if endorsements, cancellations, or refunds are still being processed. Until the unearned premium is received and applied, your finance agreement and payment schedule may remain active. Contact your agent to confirm the effective date of cancellation or changes, and then speak with gotoPremiumFinance to verify how those changes affect your remaining balance and future drafts.

How do I contact gotoPremiumFinance if I have questions about a charge?

Use the customer support phone number shown on your finance agreement, invoice, or the transaction descriptor—commonly 888‑875‑4000—to reach gotoPremiumFinance’s customer service team. You can also visit gotopremiumfinance.com and use their contact or support options, which may include email addresses and secure ticket forms. Have your policy number, account number, and recent billing statement available so they can quickly locate your account and explain any charges.

What should I do if I don’t recognize this gotoPremiumFinance charge at all?

First, check with family members or business partners who may have arranged insurance coverage using your card or bank account. Then review your email and physical mail for any recent insurance policies, premium finance agreements, or invoices that mention gotoPremiumFinance or a related payment portal. If you still can’t identify the policy, contact gotoPremiumFinance directly with the transaction date and amount so they can look up the charge. If they confirm no legitimate account in your name, contact your bank or card issuer immediately to dispute the transaction and investigate potential fraud.

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