Green Dolphin

Green Dolphin is an Australian‑owned manufacturer, wholesaler, and retailer of commercial cleaning chemicals, paper consumables, bin liners, and related hygiene products. Based in Keysborough, Victoria, they primarily serve hospitality venues, contract cleaners, facilities managers, and other commercial customers across Melbourne and wider Australia. Their product range typically includes kitchen and food-service cleaners, bathroom and floor chemicals, hand hygiene products, toilet tissue and hand towels, rubbish bags and bin liners, dispensers, and general janitorial supplies, with an emphasis on reliable, cost‑effective solutions for businesses.

A Green Dolphin charge will usually appear when a business purchases cleaning or hygiene supplies directly from Green Dolphin, either via phone/email ordering, through a sales representative, or via their website at greendolphin.com.au. Charges may relate to one‑off bulk orders, regular standing orders for consumables, or scheduled deliveries under a trade account. You might also see a charge tied to an online payment of an invoice, an automatic payment set up for account customers, or an authorization hold when a card is first added or updated as a payment method; such holds generally drop off and are replaced by the final invoice amount once the order is processed and shipped.

If you don’t recognize a Green Dolphin charge, start by checking whether your workplace, venue, or business uses them for cleaning and paper supplies, and ask your accounts or purchasing team to search for a matching invoice, PO number, or delivery docket. Look for recent order confirmations or tax invoices sent from a Green Dolphin email address, or log into any purchasing portal or account your organization has with Green Dolphin via greendolphin.com.au to review order history and statements. For unresolved questions, use the contact details on their website (phone, email, or contact form) and have the exact transaction date, amount, cardholder name, and any invoice or account numbers ready—most billing issues, such as duplicate payments, incorrect amounts, or cancellations, can be clarified or corrected once they can locate your account and order record.